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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Salesforce Platform UX Implementation | - Declarative UX Configuration - Lightning Design System (SLDS) - Mobile UX and Responsive Design | |
| Topic 2: UX Fundamentals | 16% | - Accessibility and Inclusive Design - Usability and Information Architecture - Human-Centered Design Principles - Branding and Visual Design Impact |
| Topic 3: Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| Topic 4: Discovery | 13% | - User Needs and Requirements Gathering - Research Methods and Tools - Salesforce UX Personas and Processes - Business Value of Salesforce UX |
| Topic 5: Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration |
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NEW QUESTION # 107
The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfil a specific business requirement. Which best practice should be considered?
Answer: A
Explanation:
The correct answer is B. Exhaust the list of available base Lightning components in the Component Library.
This is the best practice explicitly selected in the uploaded study guide.
The scenario begins with a proposed custom Lightning component, but the guide indicates that customization should not be the first assumption. Before developing something new, the designer and implementation team should first determine whether an existing base Lightning component already satisfies the requirement.
This approach promotes consistency with the standard Salesforce user experience and avoids unnecessary duplication. Existing components already embody Salesforce interaction and presentation conventions, making them the logical starting point for a Lightning-based solution.
Option A immediately moves toward custom HTML and separately linked styling resources. That bypasses the study guide's preferred sequence of first checking whether established Salesforce functionality already exists.
Option C is too absolute. SLDS blueprints are useful resources for component construction, but the guide does not recommend choosing blueprint markup over existing base Lightning components in every case.
The principle being tested is reuse before customization. Custom development should be justified by a genuine gap in standard functionality, not merely by the existence of a specialized business requirement.
Study Guide reference/topics: Base Lightning Components, Component Library, custom components, SLDS, reuse before customization.
NEW QUESTION # 108
A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one.Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for the list and a single repeated child component for each To-Do Item within the list.
Which two impacts of the LWC's Shadow DOM should be considered when designing or developing the stylesheets for these components?
Choose 2 answers
Answer: A,B
Explanation:
Shadow DOM is a web standard that encapsulates the internal document object model (DOM) structure of a web component. It isolates the component's markup and styles from the rest of the page, and prevents the component from being affected by or affecting the global DOM. When designing or developing the stylesheets for a parent-child LWC structure, the following impacts of the shadow DOM should be considered:
The CSS styles defined in the parent list component are not shared with the child items.This is because the shadow DOM creates a boundary between the parent and the child components, and the styles defined in the parent component do not cascade down to the child components. This means that each component needs to define its own styles, or import them from a common source.This also means that the parent component cannot directly style the child components, or vice versa12.
Any custom styles shared between the list and child items should be imported from a shared CSS file.This is a recommended practice to avoid duplicating the same styles in multiple components, and to maintain consistency and reusability. A shared CSS file can be created as a static resource, and imported into the components using theloadStyle()method from theplatformResourceLoadermodule.Alternatively, a shared CSS file can be created as a LWC component, and imported into the components using the@importdirective134.
1: [Shadow DOM | Lightning Web Components Developer Guide | Salesforce Developers]
2: [Light DOM | Lightning Web Components Developer Guide | Salesforce Developers]
3: [Understanding Shadow DOM and Template in LWC - SFDC Lightning]
4: [Shadow DOM, CSS and Styling Hooks in LWC what you need to know]
5: [How to Share CSS Between Lightning Web Components | Salesforce Developers Blog]
6: [How to Use a Shared CSS File in a Lightning Web Component | Salesforce Developers Blog]
NEW QUESTION # 109
Cloud Kicks (CK) wants to display contact information, including avatar, name, and title, for people who are related to a customer on a Record page. However, title space is available.
Which standard component's design should be used given CK's constraints?
Answer: B
Explanation:
Tiles are standard components that display records or objects as a collection of boxes that contain a photo and additional information1. Tiles are suitable for Cloud Kicks (CK) to display contact information, including avatar, name, and title, for people who are related to a customer on a Record page, as they provide a compact and visual way to show the relevant data.Tiles also allow users to interact with the records by clicking or tapping on them1.Tiles can be customized to fit the available space and layout of the Record page2.Components - Salesforce Lightning Component Library,Tiles - Lightning Design System Interactive cards are compact components that can displayinformation such as avatars, names, and titles in an organized way. Additionally, Interactive Cards are designed to be responsive and can be used to display information on smaller screens, such as mobile devices, without taking up too much space. This makes them ideal for CK's use case, as they can display all of the required information within the limited title space. For more information, see the Salesforce Lightning Design System documentation (https://lightningdesignsystem.com/components/cards/#interactive-cards).
NEW QUESTION # 110
Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?
Answer: A
Explanation:
An App Builder styling property is a feature that allows a Lightning web component to expose CSS properties that can be set by an administrator in the Lightning App Builder. This way, the administrator can customize the look and feel of the component depending on the context and use case. For example, a component can have a styling property for the background color, the font size, or the border radius. The administrator can then change these values in the App Builder without modifying the code of the component.Reference:
[Create App Builder Styling Properties]
NEW QUESTION # 111
A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviewsthe designers finds there is no clear consistent sale process What should the designer do next
Answer: D
Explanation:
A UX designer who has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks should conduct a workshop with stakeholders to align on the current state and build consensus as the next step after finding out that there is no clear and consistent sales process. This is because:
A clear and consistent sales process is essential for defining the user needs, goals, and pain points, as well as the business requirements, objectives, and metrics. Without a clear and consistent sales process, the UX designer cannot design a user-centric and value-driven solution that meets the expectations and needs of both the users and the stakeholders.
A workshop with stakeholders can help the UX designer to understand the existing sales process, identify the gaps, challenges, and opportunities, and facilitate a collaborative and participatory approach to define the desired future state and agree on the best practices and standards for the sales process. A workshop can also help to establish trust, rapport, and buy-in among the stakeholders, and ensure that they are aligned and committed to the project vision and goals.
A workshop with stakeholders can also help the UX designer to gather feedback, input, and validation from the key decision-makers and influencers, and incorporate them into the design process. A workshop can also help to communicate the value proposition and benefits of Salesforce adoption, and address any concerns, questions, or resistance that the stakeholders may have.
Salesforce Adoption: Common Issues & 6 Best Practices - Itransition
What is Salesforce Adoption? 15+ Salesforce Adoption Strategies | Salesforce Ben Improving Salesforce User Adoption: Strategies & Best Practices - Cynoteck
17 Best Salesforce Adoption Strategies for Success (2023) - Whatfix
NEW QUESTION # 112
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