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Salesforce OmniStudio-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Data Tools23%- Integration Procedures: connectivity and data flow
- DataRaptors: purpose, design, and usage
- Calculation Matrices and Procedures
Best Fit Solutioning27%- Fit-gap analysis and solution design
- Mapping requirements to OmniStudio capabilities
- Performance, security, and best practices
- Gathering and analyzing business requirements
FlexCards23%- Capabilities and use cases of FlexCards
- Designing FlexCards to meet requirements
- Grouping and displaying customer 360 information
OmniScripts27%- Mapping business processes to OmniScript steps
- Validation and alignment with business needs
- Structure and components of OmniScripts

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Salesforce Certified OmniStudio Consultant資格の取得、最新のOmniStudio-Consultant問題集

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Salesforce Certified OmniStudio Consultant 認定 OmniStudio-Consultant 試験問題 (Q142-Q147):

質問 # 142
Which three use cases should be implemented using Calculation Procedures & Matrices?
Choose 3 answers

正解:A、D、E


質問 # 143
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'

正解:D

解説:
The OmniStudio tool that the consultant should recommend to generate the pre-filled PDF is DataRaptor. A DataRaptor is a tool that can read, transform, and write data from Salesforce objects or JSON objects. A DataRaptor Load can write data to a PDF template using a PDF mapping file, and generate a PDF document with the contact information pre-filled. The PDF document can be stored as an attachment or a content document in Salesforce


質問 # 144
A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?

正解:C


質問 # 145
What business problem does DataRaptor solve?

正解:B

解説:
The business problem that DataRaptor solves is that it removes the need to code data mappings for data transformations. DataRaptor allows the designer to declaratively define how data is read, transformed, and written between Salesforce and external systems. It does not allow developers to create complex API queries declaratively, as this is done by Integration Procedures. It does not combine multiple steps and processes into a single server call, as this is done by Calculation Procedures. It does not guide humans through a complex business process, as this is done by OmniScripts.


質問 # 146
A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers

正解:A、B、D


質問 # 147
......

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