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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Section	Weight	Objectives
Delivery	16%	- Align architecture and order components - Validate solution implementation against design - Execute data migration plans - Distinguish out-of-the-box vs custom functionality
Discovery	24%	- Align requirements to native features or external solutions - Select appropriate Communications Cloud products - Define KPIs based on business goals and budget - Evaluate data volume and platform constraints - Map business processes, personas and requirements - Assess customer IT ecosystem against architectural principles
Planning and Design	60%	- Design order fulfillment orchestration flows - Develop data migration strategies - Design asset management and MACD workflows - Decompose commercial products for implementation - Design scalable product catalog models - Prioritize and size user stories - Create quoting and order capture processes

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q45-Q50):

NEW QUESTION # 45
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

A. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
B. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
C. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
D. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order

Answer: A

Explanation:
To meet the requirement of one callout to the activation system per mobile service followed by a callout to the billing system per item, configuring an orchestration plan with two orchestration items and an orchestration dependency (A) is recommended. This setup ensures that the activation process is completed before billing information is processed, maintaining the correct order of operations.References:Salesforce Communication Cloud Order Management documentation on orchestration plan configuration.

NEW QUESTION # 46
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

A. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
B. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
C. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
D. User, Person Account, Billing Account, Service Account, Contacts, Assets.

Answer: A

NEW QUESTION # 47
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
B. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
C. Ensure platform events mode is enabled
D. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system

Answer: B,C

NEW QUESTION # 48
Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?

A. Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
B. Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type
C. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
D. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.

Answer: A

Explanation:
Base offer Spec Type should not have object sub type as best practice

NEW QUESTION # 49
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?

A. Assets based ordering
B. Mobile subscription Management
C. Digital commerce
D. Enterprise Sales Management

Answer: B

NEW QUESTION # 50
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