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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Plan and design collaboration communications systems20-25%- Plan and design Teams Rooms and devices
  • 1. Plan device deployment and management
  • 2. Plan management and monitoring solutions
  • 3. Plan room systems and peripherals
- Plan and design Teams meetings
  • 1. Recommend use cases for Teams Premium and Microsoft 365 Copilot
  • 2. Plan requirements for meetings, webinars, and town halls
  • 3. Plan audio conferencing
  • 4. Plan meeting policies and settings
- Plan and design Teams Phone
  • 1. Plan call routing and policies
  • 2. Plan emergency calling and routing
  • 3. Plan Teams Phone connectivity and numbering
  • 4. Plan licensing requirements
Configure and manage Teams meetings, webinars, and town halls15-20%- Configure meeting policies and settings
  • 1. Manage meeting experiences and features
  • 2. Manage meeting apps, polls, and breakout rooms
  • 3. Configure audio and video settings
- Configure webinars and town halls
  • 1. Set up event types and registration
  • 2. Manage event production and attendee experience
- Implement Teams Premium features
  • 1. Manage custom branding and templates
  • 2. Configure advanced meeting capabilities
Configure and manage Teams Rooms and devices20-25%- Deploy and manage Teams Rooms
  • 1. Manage settings and updates
  • 2. Configure room systems and consoles
- Monitor and maintain device health
  • 1. Use monitoring and management tools
  • 2. Troubleshoot device and connectivity issues
- Manage endpoints and peripherals
  • 1. Configure IP phones, headsets, and cameras
  • 2. Manage device profiles and policies
Configure and manage Teams Phone30-35%- Manage emergency calling and compliance
  • 1. Manage call recording and compliance
  • 2. Configure emergency locations and routing
- Configure phone numbers and connectivity
  • 1. Configure Direct Routing and Operator Connect
  • 2. Assign and manage numbers
- Configure call routing and policies
  • 1. Manage call queues and auto attendants
  • 2. Configure voice routing policies

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q13-Q18):

NEW QUESTION # 13
You have a Microsoft Teams deployment.
You are scheduling a company-wide town hall that will use a third-party media company for production. The media company will provide several streaming formats for broadcasting audio and video.
You need to use a streaming format supported by Teams.
What should you use?

Answer: B


NEW QUESTION # 14
You have a Microsoft Teams Phone deployment.
You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190 if the calls are NOT answered within 20 seconds.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://learn.microsoft.com/en-us/powershell/module/teams/set-csusercallingsettings
https://learn.microsoft.com/en-us/powershell/module/skype/grant-csonlinevoiceroutingpolicy


NEW QUESTION # 15
Exhibit

Your company has a Microsoft Teams Phone deployment that uses Direct Routing.
A user named User1 reports that she cannot make calls because the dial pad n missing in Teams.
You run the Get-CsOnlineUser cmdlet and receive the output shown in the exhibit (Click the Exhibit tab.) Which three actions should you perform to ensure that the dial pad appears in the Teams client? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: B,C


NEW QUESTION # 16
Your network contains an on-premises Active Directory Domain Services (AD DS) domain named contoso.
com.
You have a Microsoft 365 subscription.
You plan to implement Microsoft Teams Rooms shared room video conferencing.
You deploy 50 Teams Rooms on Windows devices and join each device to contoso.com.
You need to enable Direct Guest Join on all 50 devices. The solution must minimize administrative effort.
What should you do?

Answer: B


NEW QUESTION # 17
Drag and Drop Question
Your company plans to use Microsoft Teams for collaboration and communication.
You need to deploy Microsoft Surface Hub devices to Teams meeting rooms.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 18
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