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NEW QUESTION # 110
A pharma company wants the ability to: - Upload a patient ' s insurance card, including automatic Member Plan record creation - Run a benefits verification check - Schedule on behalf of the patient with a provider.
Which set of Health Cloud capabilities should enable the company to build this business process?
Answer: C
Explanation:
Intelligent Document Automation (IDA) & Intelligent Document Reader extract card data to create records, Benefits Verification performs the coverage check, and Intelligent Appointment Management (IAM) handles scheduling. Intelligent Appointment Management coordinates appointment discovery and booking and can use Salesforce Scheduler or an external scheduling system as the scheduling engine. Benefits Eligibility and Verification exposes insurance coverage information such as eligibility, copays, deductibles, coinsurance, and benefit limits through healthcare-specific workflows and integrations. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Intelligent Appointment Management; Benefits; Intelligent Document
NEW QUESTION # 111
A customer wants to view a patient ' s health conditions and clinical encounters as a sequence of events happening over time on the patient ' s Person Account page. What should a consultant do to achieve this using the Enhanced Timeline functionality?
Answer: B
Explanation:
In Salesforce Setup under Timeline, administrators create a new Timeline record configuration, define the base object and related objects/fields (e.g., Conditions, Encounters), and place the component on the page.
Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features.
Enhanced Timeline displays configured records chronologically while enforcing the user ' s underlying object, field, and record access. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Create a new Timeline record within Setup.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Person Account; Enhanced Timeline
NEW QUESTION # 112
Bloomington Caregivers would like to bulk upload information to support Provider Search and Provider Relationship Card. What are the two best practice recommendations to upload this information?
Answer: A,B
Explanation:
For bulk loading healthcare provider network records (HealthcareProvider, HealthcarePractitionerFacility, OperatingHours), Salesforce Data Loader and Composite API Requests are the standard best-practice bulk data loading methods. Provider Search uses healthcare-specific provider and facility relationships so users can search by criteria such as specialty, location, network, and practice attributes. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Use Composite API Request.; Use Data Loader.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Provider Search
NEW QUESTION # 113
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally. Which step should the administrator take when implementing this change request?
Answer: B
Explanation:
In Health Cloud with Salesforce Timeline, timeline configurations are managed in Setup under Timeline.
Once configured and activated, the component is placed on the Lightning record page with the desired layout properties. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Enable Timeline in Salesforce Setup, then configure and activate new timeline and add to the relevant Lightning record.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Agentforce Health architecture and implementation
NEW QUESTION # 114
A payer is looking for a solution to recruit, credential, and onboard providers into its network. Which Health Cloud add-on should help the payer address these requirements?
Answer: D
Explanation:
Provider Network Management (PNM) provides end-to-end capabilities to recruit, credential, contract, and onboard healthcare providers into payer networks. Provider Network Management supports provider recruitment, credentialing, contracting, onboarding, network participation, and payment-agreement processes for payer organizations. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Provider Network Management) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Provider Network Management
NEW QUESTION # 115
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