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The second version is the web-based format of the Salesforce Certified Slack Administrator (Slack-Admn-201) practice test. Browsers such as Internet Explorer, Microsoft Edge, Firefox, Safari, and Chrome support the web-based practice exam. You don't have to install excessive plugins or software to attempt this Salesforce Certified Slack Administrator (Slack-Admn-201) practice test.

Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Security	15%	- Data protection and retention policies - Audit and monitoring - Security governance and compliance
Topic 2: Workspace Administration	9%	- Workspace visibility and configuration - Multi-workspace architecture design - Workspace creation and approval process
Topic 3: Fundamentals	9%	- Workspace and organization settings and dashboards - Slack paid plan features - User roles and responsibilities
Topic 4: User Lifecycle Management	14%	- User provisioning methods - Authentication and access control - Guest account management
Topic 5: Enabling Slack Success	15%	- Optimization and training - Adoption strategy and best practices - Analytics and usage measurement
Topic 6: Channel and User Group Administration	28%	- Archiving and deletion policies - Channel types and management - User group creation and administration
Topic 7: App Administration	10%	- Workflow Builder usage - Integration management - App installation and configuration

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Salesforce Certified Slack Administrator Sample Questions (Q63-Q68):

NEW QUESTION # 63
You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)

A. Lock guest invitations from the org admin dashboard.
B. Lock guest invitations from each workspace's setting page.
C. Notify users that guest invitations must be submitted at the org level in the announcements channel.
D. Ask the Org Owner to make this change because only Org Owners can change org-level policies and settings.

Answer: A

Explanation:
According to Slack's Enterprise Grid admin settings:
"Org Admins and Org Owners can lock the guest invitation setting at the organization level from the Org Admin dashboard to prevent Workspace Admins from controlling it independently." Option A only applies to workspace-level settings (not sufficient). Option B is unnecessary because Org Admins also have permission. Option C is just communication without any enforcement.
(Reference: Slack Administration Study Guide - Managing Guest Access in Enterprise Grid)
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NEW QUESTION # 64
As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)

A. Keep the default retention settings, but set a message retention policy of one month for channels with less important information.
B. Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.
C. Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.
D. Set the retention policy for public channels to keep all messages, and allow members to determine how long they'd like to keep messages in private channels.

Answer: C

Explanation:
Slack recommends setting a global policy and making specific exceptions where needed:
"Setting a shorter global retention policy and then setting exceptions to keep important messages longer in specific channels gives you flexibility while controlling overall data retention." Default settings (B) would not provide an organization-wide policy. Allowing members to manage private channel retention (C) can be risky. Setting public retention short and private channels to everything (D) doesn't align with best practices for most businesses.
(Reference: Slack Administration Study Guide - Message Retention and Exceptions)
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NEW QUESTION # 65
You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)

A. Deactivate the departing Workspace Admin from all Enterprise Grid workspaces from each workspace's Manage Members page.
B. Request an Org Owner deactivate the departing Workspace Admin from the Org Admin dashboard.
C. Deactivate the Workspace Admin's account in the IdP, and automatically sync deactivated members from your organization's IdP.
D. Manually delete the departing Workspace Admin from your organization's IdP.

Answer: C

Explanation:
According to Slack's official SCIM documentation:
"Deactivating a user in the identity provider (IdP) automatically deactivates the user's Slack account through SCIM provisioning." This ensures the Workspace Admin is promptly deactivated across the Enterprise Grid without needing manual action in Slack itself. Options A, C, and D are manual or inefficient approaches when SCIM is available.
(Reference: Slack Administration Study Guide - SCIM Provisioning and Lifecycle Management)
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NEW QUESTION # 66
You're a Workspace Owner at Acme Inc.
You notice that the #help-benefits channel receives a large number of off-topic payroll requests.
In which two ways can you help address this issue?
(Choose 2 answers.)

A. Work with the benefits team to help them respond to each individual payroll-related request with a gentle reminder that this channel is for benefits questions only.
B. Work with the benefits team to set a clear channel topic, and pin a post that includes the scope of requests/questions that belong in #help-benefits.
C. Use the share feature in Slack to notify the payroll team of each request that has been posted in the
#help-benefits channel via direct message (DM).
D. Encourage channel owner(s) from the benefits team to add members of the payroll team to #help- benefits to respond to each payroll request.
E. Encourage the payroll team to create their own public #help channel in Slack so employees have a place to go with their questions and requests.

Answer: B,E

Explanation:
Slack recommends:
"Setting a clear channel topic and pinned posts help define scope, and creating dedicated channels (like #help- payroll) directs users to the right place without overloading unrelated channels." Manually redirecting (A, C) or adding payroll staff into a benefits channel (D) doesn't address root cause or improves structure.
(Reference: Slack Administration Study Guide - Channel Organization Best Practices)

NEW QUESTION # 67
You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users, and user groups.
Which is the most important step when setting up your workspaces?
(Select the best answer.)

A. Take into account the cultural dynamics within the company.
B. Minimize the number of multi-workspace channels to administer.
C. Ensure users can frequently and easily switch between workspaces throughout the day.
D. Identify an appropriate set of Workspace Owners and Admins for each workspace.

Answer: D

Explanation:
Slack Enterprise Grid best practices emphasize:
"Assigning the right Workspace Owners and Admins for each workspace is critical for maintaining ease of administration, clear governance, and efficient management of channels, members, and policies." While minimizing multi-workspace channels (A) and considering culture (B) are important, selecting strong admin leadership (D) has the most direct impact on administrative efficiency. Frequent workspace switching (C) does not impact administrative setup directly.
(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Setup)
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NEW QUESTION # 68
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