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SAP C_C4HCX Exam Syllabus Topics:

Section	Objectives
SAP Commerce Cloud	- Storefront and personalization concepts - Extension and integration mechanisms - Product content and catalog management
SAP Sales Cloud & Service Cloud	- Sales process automation and CRM capabilities - Omnichannel engagement scenarios - Customer service management processes
SAP Marketing Cloud	- Customer data and segmentation - Personalization and journey orchestration - Campaign management and orchestration
Integration and Extensibility	- Extensibility options in SAP CX solutions - API management and event-driven architecture - SAP Integration Suite concepts
SAP Customer Experience Architecture	- End-to-end CX architecture principles - Composable enterprise and CX strategy - SAP CX solution integration landscape
Security and Identity Management	- Data protection and compliance in CX solutions - Authentication and authorization concepts

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q15-Q20):

NEW QUESTION # 15
What is used in SAP Service Cloud to capture and organize the services of a company in a hierarchical structure?

A. Categories
B. Catalogs
C. Types
D. Folders

Answer: A

NEW QUESTION # 16
How does the Integration Advisor capability help you accelerate integration development?
Note: There are 2 correct answers to this question.

A. By offering SAP methodology templates for creating integration strategies
B. By using a proposal service based on machine learning using crowd sourcing
C. By generating artifacts for creating an integration flow in SAP Cloud Integration
D. By providing SAP advisory consultants to support customer go-lives

Answer: B,C

NEW QUESTION # 17
What are some of the features of SAP Commerce Cloud, integration extension pack?
Note: There are 3 correct answers to this question.

A. It is delivered as an SAP BTP service.
B. It is a coupled platform.
C. It is only for SAP solutions.
D. It delivers predefined integrations.
E. It is delivered separately.

Answer: A,D,E

NEW QUESTION # 18
Which of the following statements describe SAP Commerce Cloud, composable storefront? Note: There are 2 correct answers to this question.

A. It is highly coupled with the platform.
B. It is a JavaScript storefront for SAP Commerce Cloud.
C. It communicates with the platform only through REST APIs.
D. It is part of the accelerator templates in SAP Commerce Cloud.

Answer: B,C

NEW QUESTION # 19
What are organizational structures used for in SAP Service Cloud?
Note: There are 3 correct answers to this question.

A. For reporting line functions
B. For access control (access context and its restriction rules)
C. For assignment of page layouts
D. For controlling access to system administration features
E. For clustering master data (accounts, prices, products, etc.)

Answer: A,B,E

NEW QUESTION # 20
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