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WGU Introduction-to-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • Basics of Programming Languages in Software Development: This section of the exam assesses the skills of IT Support Specialists and covers the fundamental purpose of programming languages in software development. It provides a simple description of how programming works and how developers use languages to build tools and applications.
Topic 2
  • Structure, function, and security associated with networks: This section of the exam measures skills of IT Support Specialists and outlines the basic components of networks, how they operate, and the security needed to protect them. It provides a simple view of how network structures support communication and how security measures protect information.
Topic 3
  • Role of the IT department in IT infrastructure management, disaster recovery, and business continuity processes: This section of the exam measures skills of Systems Administrators and explains how the IT department manages infrastructure and supports recovery processes to keep operations running during disruptions. It introduces how IT teams protect systems, restore services, and maintain continuity for the business.
Topic 4
  • Introduction to IT: This section of the exam measures the skills of IT Support Specialists and explains information technology as a discipline, along with how the IT department supports business activities. It provides a simple overview of different IT areas such as systems and services, networks and security, scripting and programming, data management, and the business side of IT. Learners see how these areas connect with each other and how they contribute to organizational operations.
Topic 5
  • Data management functions in databases: This section of the exam measures the skills of Systems Administrators and summarizes the basic functions involved in managing data within databases. It introduces how data is stored, organized, and accessed, giving learners a simple understanding of how essential database tasks support business information needs.

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WGU Introduction to IT Sample Questions (Q109-Q114):

NEW QUESTION # 109
Which technology is characteristic of second-generation computing?

Answer: C

Explanation:
Second-generation computers, roughly from the mid-1950s to the early 1960s, are characterized by the replacement of vacuum tubes with transistors as the primary electronic switching device. Transistors were a major improvement because they were smaller in size, generated far less heat, used less electrical power, and were more reliable than vacuum tubes. This reduced maintenance needs and hardware failures, making computers more stable and suitable for wider organizational use. Performance also improved because transistors could switch faster than vacuum tubes, enabling quicker processing and more efficient operation.
During this era, computers also advanced in software support, with greater use of assembly language and the introduction of early high-level programming languages such as FORTRAN and COBOL. These developments made programming more practical and increased adoption in scientific calculations and business data processing. Microprocessors belong to a much later stage, artificial intelligence is typically linked to later generations, and nanotechnology is a modern fabrication concept. Therefore, transistors are the defining technology of second-generation computing.


NEW QUESTION # 110
Which item is an input device?

Answer: B

Explanation:
An input device is any hardware device that sends data to a computer, allowing you to interact with and control it. Input devices enable users to input information into the computer system. Let's break down the options:
*Flash Drive (A): A flash drive (also known as a USB drive or thumb drive) is a storage device, not an input device. It allows you to store and transfer data but does not directly input data into the computer.
*CD (B): A CD (compact disc) is also a storage medium, typically used for storing audio, video, or software files. Like a flash drive, it is not an input device.
*Scanner : A scanner is a classic example of an input device. It captures physical documents, images, or text and converts them into digital data that the computer can process. Scanners are commonly used for tasks like digitizing photos, creating PDFs, or scanning documents.
*Printer (D): A printer is an output device, not an input device. It produces hard copies (printed documents) based on digital data received from the computer.
In summary, the correct answer is C. Scanner, as it directly inputs data into the computer system.
References:
1.Computer Hope: What is an Input Device?
2.BBC Bitesize: What are input and output devices?


NEW QUESTION # 111
Which part of a computer system performs operations on data from all applications run by the computer?

Answer: D

Explanation:
The central processing unit, or CPU, is the primary component responsible for performing operations on data for all applications running on a computer. In Information Technology fundamentals, the CPU is often called the brain of the computer because it executes program instructions, performs arithmetic and logical operations, and controls the overall flow of processing. When an application runs, its instructions are fetched from memory, decoded, and executed by the CPU using key internal units such as the control unit and the arithmetic logic unit. RAM supports the CPU by holding active programs and data temporarily for fast access, but RAM does not perform processing itself. ROM stores firmware instructions such as startup routines, but it is not used for general application processing. A GPU is specialized for highly parallel tasks like graphics rendering and certain compute workloads, but it is not the main processor for all applications. Therefore, the component that performs operations on data from all applications is the CPU.


NEW QUESTION # 112
Which IT role is responsible for installing new hardware and troubleshooting existing hardware?

Answer: A

Explanation:
*Explanation: System administrators manage the upgrade and installation of new hardware and software, perform troubleshooting to address any problems with computer systems, and assess viruses and potential threats to a company's network1.
Therefore, the correct answer is D. System administrator.


NEW QUESTION # 113
Why is business continuity planning essential?

Answer: A


NEW QUESTION # 114
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