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| Section | Weight | Objectives |
|---|---|---|
| Provider Relationship Management | 15% | - Manage referral management - Implement provider search and matching - Configure provider network management |
| Health Cloud Analytics and Reporting | 15% | - Configure Health Cloud reports and dashboards - Implement clinical analytics - Utilize Health Cloud for operational insights |
| Clinical Data Model and Interoperability | 20% | - Configure clinical objects and relationships - Understand the clinical data model - Explain interoperability and FHIR integration |
| Health Cloud Basics and Administration | 20% | - Configure Health Cloud settings and custom metadata - Manage Health Cloud permissions and sharing - Explain the capabilities of Health Cloud |
| Patient Engagement and Clinical Operations | 30% | - Configure patient timelines and milestones - Implement care plans and care teams - Manage clinical encounters and assessments - Configure patient management workflows |
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NEW QUESTION # 25
A pharma company wants the ability to:
Upload a patient's insurance card, including automatic Member Plan record creation Run a benefits verification check Schedule on behalf of the patient with a provider Cloud Accredited Professional Which set of Health Cloud capabilities should enable the company to build this business process?
Answer: C
Explanation:
Step-by-Step
Business Process Capabilities:
Intelligent Document Automation: Upload and process patient insurance cards.
Intelligent Document Reader: OCR and extract information to automatically create Member Plan records.
Benefits Verification: Check and verify patient insurance benefits.
Intelligent Appointment Management: Schedule on behalf of the patient with providers.
Salesforce Documentation Reference:
"Use Intelligent Document Automation and Intelligent Document Reader to upload and extract insurance card details, with automated Member Plan creation. Use Benefits Verification and Intelligent Appointment Management to enable scheduling and eligibility checks."
- Health Cloud: Intelligent Document Automation
- Health Cloud: Benefits Verification
- Health Cloud: Intelligent Appointment Management
Why not the other options?
Only D includes all needed automation for insurance card processing, Member Plan record creation, benefits verification, and scheduling.
Reference:
Intelligent Document Automation
Intelligent Document Reader
Benefits Verification
Intelligent Appointment Management
NEW QUESTION # 26
Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients' medications and make recommendations based on that data within Health Cloud.
Which Health Cloud add-on should a consultant recommend to fulfill this requirement?
Answer: A
Explanation:
Bloomington Caregivers aims to identify potential drug-to-drug interactions for patients' medications and provide recommendations based on that data within Salesforce Health Cloud. To fulfill this requirement, the Medication Management add-on is the appropriate solution.
Overview of Medication Management:
Medication Management is an add-on feature in Salesforce Health Cloud designed to help healthcare providers and care coordinators manage patients' medication regimens effectively. It enhances patient safety by identifying potential medication-related issues, including drug-to-drug interactions, and supports the reconciliation of medication lists during care transitions.
Key Features:
* Medication Reconciliation:
* Facilitates the accurate compilation of a patient's medication list, ensuring that all prescribed and over-the-counter medications are accounted for.
* Drug Interaction Checks:
* Automatically checks for potential drug-to-drug interactions using integrated databases, alerting healthcare providers to possible adverse effects.
* Recommendations and Documentation:
* Enables providers to document recommendations and notes related to a patient's medication regimen, supporting informed clinical decisions.
Implementation Considerations:
* Licensing:
* Medication Management is an add-on product that requires additional licensing. Ensure that your organization has the necessary licenses to access this feature.
* Configuration:
* Set up the Patient Medication Manager Lightning component within Health Cloud to utilize Medication Management features. This component provides an integrated interface for managing patient medications.
* Integration with RxNorm:
* Medication Management supports integration with RxNorm, a standardized nomenclature for clinical drugs, to enhance the accuracy of medication information and interaction checks.
References:
Medication Reconciliation: This Salesforce Help article provides detailed information on setting up and using the Medication Management feature within Health Cloud.
Salesforce
Add Medications by Using the Add Patient Medication Flow: Guidance on adding medications for patients using the Patient Medication Manager component.
Salesforce
By implementing the Medication Management add-on, Bloomington Caregivers can effectively monitor and manage patients' medication regimens, identify potential drug-to-drug interactions, and provide informed recommendations, thereby enhancing patient safety and care quality.
NEW QUESTION # 27
What is the latest FHIR model aligned to Health Cloud?
Answer: D
Explanation:
FHIR (Fast Healthcare Interoperability Resources) is a standard for exchanging healthcare information electronically. FHIR V4 is the latest version of FHIR, and it is aligned with Health Cloud3. Option A is incorrect, because there is no FHIR V5 yet. Option C is incorrect, because FHIR V3 is an older version of FHIR that is not aligned with Health Cloud. Option D is incorrect, because FHIR V1 is also an older version of FHIR that is not aligned with Health Cloud.
NEW QUESTION # 28
Bloomington Caregivers needs to use the objects for the Clinical data model as part of its new Health Cloud implementation. Which preference should Bloomington Caregivers' administrator ensure is enabled?
Answer: A
Explanation:
To enable the Clinical Data Model in Salesforce Health Cloud, the FHIR-Aligned Data Model org preference must be activated. This preference ensures compatibility with the Fast Healthcare Interoperability Resources (FHIR) standard, which is widely used for managing healthcare data.
FHIR-Aligned Data Model:
* Supports the representation of clinical data such as medications, conditions, procedures, and encounters in a format compliant with the FHIR standard.
* Aligns Health Cloud's data structure with industry standards, facilitating interoperability with Electronic Health Record (EHR) systems and other healthcare platforms.
Why Not the Other Options?
* B. Clinical R4 Model org preference: This is not a valid preference in Salesforce Health Cloud.
* C. FHIR-Aligned EHR Data Model org preference: While EHR data models align with FHIR, this specific preference does not exist.
* D. Clinical Data Model org preference: This is not specific to the FHIR-aligned framework and may not meet interoperability requirements.
Implementation Steps:
* Navigate to Setup # Health Cloud Settings.
* Enable the FHIR-Aligned Data Model org preference.
* Configure the required objects and fields for the Clinical Data Model.
References:
FHIR-Aligned Data Model Overview
Clinical Data Model in Health Cloud
NEW QUESTION # 29
While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box?
Choose 3 answers
Answer: B,D,E
Explanation:
Step-by-Step
Health Cloud Intelligent Document Automation (IDA) Capabilities:
IDA automates processing of incoming documents (like insurance cards or clinical records).
Out-of-the-box features allow:
Document Rotation: For correcting the orientation of scanned/received documents.
Record Type Association: For matching documents to appropriate Salesforce record types (such as associating a document with a Patient or Encounter).
Automated Document Checklist Item Creation: Automatically creating checklist items for actions (e.g., missing forms or needed verifications).
Supported and Unsupported Features:
Barcode Scanning: Not an out-of-the-box feature of Health Cloud IDA (may require third-party solutions).
eFax Connection: While Health Cloud supports document management, direct eFax integration is not out-of-the-box.
Official Document Extracts:
From Salesforce Help:
"You can rotate, associate, and automate checklist items for documents received in Health Cloud using Intelligent Document Automation."
- Administer Health Cloud - Document Automation
Reference:
Intelligent Document Automation Overview
NEW QUESTION # 30
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