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| Section | Objectives |
|---|---|
| Topic 1: Data Migration | - Data cleansing and transformation - Data migration strategies and planning |
| Topic 2: Salesforce Data Model and Platform Capabilities | - Relationships and schema design - Reporting and analytics considerations - Standard and custom objects |
| Topic 3: Data Architecture and Design | - Data modeling best practices in Salesforce - Handling large data volume and scalability considerations - Conceptual and logical data modeling |
| Topic 4: Data Management | - Data governance principles - Data quality management - Master data management (MDM) concepts |
| Topic 5: Data Integration | - API-based integration approaches - ETL vs ELT strategies - Integration patterns in Salesforce |
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NEW QUESTION # 48
A large retail company has recently chosen SF as its CRM solution. They have the following record counts:
- 2500000 accounts
- 25000000 contacts
When doing an initial performance test, the data architect noticed an extremely slow response for reports and list views.
What should a data architect do to solve the performance issue?
Answer: B
Explanation:
The correct answer is B, add custom indexes on frequently searched account and contact object fields. Custom indexes are a way to improve the performance of your queries and reports by creating indexes on specific fields that are often used in filters or joins. By adding custom indexes on frequently searched account and contact object fields, you can speed up the response time for reports and list views. Loading only the data that users are permitted to access, limiting data loading to the 2000 most recent records, or creating a skinny table are also possible solutions, but they are either not feasible, not scalable, or not supported by Salesforce.
NEW QUESTION # 49
Universal Containers (UC) is transitioning from Classic to Lightning Experience. What does UC need to do to ensure users have access to its notices and attachments in Lightning Experience?
Answer: A
Explanation:
The correct answer is C, migrate Notes and Attachment to Enhanced Notes and Files using a migration tool. Enhanced Notes and Files are the new features in Lightning Experience that replace the classic Notes and Attachments. They offer more functionality and security than the classic version. To access them in Lightning Experience, you need to migrate your existing Notes and Attachments using a migration tool provided by Salesforce. Adding Notes and Attachments Related List, manually uploading Notes or Attachments, or doing nothing are not valid solutions, as they will not enable you to use the enhanced features in Lightning Experience.
NEW QUESTION # 50
A large insurance provider is looking to implement Salesforce. The following exist.
1. Multiple channel for lead acquisition
2. Duplication leads across channels
3. Poor customer experience and higher costs
On analysis, it found that there are duplicate leads that are resulting to mitigate the issues?
Answer: A,B,E
Explanation:
According to the Salesforce documentation, duplicate leads are leads that have the same or similar information as other leads in Salesforce. Duplicate leads can cause poor customer experience, higher costs, and inaccurate reporting. To mitigate the issues caused by duplicate leads, some of the recommended practices are:
Standardize lead information across all channels (option B). This means using consistent formats, values, and fields for capturing lead data from different sources, such as web forms, email campaigns, or third-party vendors. This can help reduce data quality issues and make it easier to identify and prevent duplicate leads.
Implement a third-party solution to clean and enrich lead data (option D). This means using an external service or tool that can validate, correct, update, and enhance lead data before or after importing it into Salesforce. This can help improve data quality and accuracy, and reduce duplicate leads.
Implement a de-duplication strategy to prevent duplicate leads (option E). This means using Salesforce features or custom solutions that can detect and block duplicate leads from being created or imported into Salesforce. For example, using Data.com Duplicate Management, which allows defining matching rules and duplicate rules for leads and other objects.
NEW QUESTION # 51
A data architect has been tasked with optimizing a data stewardship engagement for a Salesforce instance Which three areas of Salesforce should the architect review before proposing any design recommendation? Choose 3 answer
Answer: B,C,D
Explanation:
Determining if any integration points create records in Salesforce, running key reports to determine what fields should be required, and reviewing the sharing model to determine impact on duplicate records are three areas of Salesforce that the architect should review before proposing any design recommendation. These areas will help to identify the sources and quality of data, the business rules and validations for data entry, and the access and visibility of data across users and roles. Reviewing the metadata xml files for redundant fields to consolidate, and exporting the setup audit trail to review what fields are being used are not necessary steps for optimizing a data stewardship engagement, as they are more related to metadata management and audit tracking.
NEW QUESTION # 52
UC has millions of case records with case history and SLA data. UC's compliance team would like historical cases to be accessible for 10 years for Audit purpose. What solution should a data architect recommend?
Answer: C
Explanation:
The best solution to store historical cases for 10 years for audit purpose is to use a custom Big object to store archived case data. Big objects are a type of custom object that can store massive amounts of data on the Salesforce platform without affecting performance or storage limits. They also support point-and-click tools, triggers, and Apex code. Big objects can be used for archiving historical data that needs to be retained for compliance or analytics purposes. Archiving case data using Salesforce Archiving process is not a good option because it only supports archiving cases that are closed for more than one year, and it does not allow customizing the archival criteria or accessing the archived data via Apex or APIs. Purchasing more data storage to support case object is expensive and may impact performance. Using a custom object to store archived case data is not scalable and may consume a lot of storage space.
NEW QUESTION # 53
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