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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Modeling | 14% | - Set field-level security - Create relationship fields (Lookup, Master-Detail) - Create custom objects - Create custom fields (data types) - Understand Schema Builder |
| Topic 2: User Interface | 16% | - Understand Lightning Experience UI - Customize page layouts - Create and customize list views - Create and customize reports and dashboards |
| Topic 3: Data Management | 10% | - Understand duplicate rules and matching - Import and export data using Data Loader - Use Data Import Wizard |
| Topic 4: Salesforce Platform Fundamentals | 10% | - Navigate the Salesforce UI - Understand Salesforce object model - Describe the Salesforce architecture - Explain the multi-tenant Salesforce platform |
| Topic 5: Analytics | 10% | - Build dashboards - Create and customize reports - Understand report types |
| Topic 6: Profile and Permission Sets | 12% | - Configure field-level security - Understand roles and role hierarchy - Create and assign permission sets - Manage user profiles |
| Topic 7: Business Logic | 20% | - Create roll-up summary fields - Understand validation rules - Create formula fields - Configure approval processes - Understand workflow rules and Flow |
| Topic 8: Salesforce Mobile | 8% | - Understand Salesforce Mobile app features - Configure compact layouts for mobile |
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NEW QUESTION # 15
A Salesforce user at Get Cloudy Consulting informs the company's Salesforce associate they have moved to another department in the organization and no longer need access to Salesforce.
How should the associate change the user's access?
Answer: A
Explanation:
Deactivating the user is the best way to change the user's access and free up the Salesforce license.
Deactivating a user prevents the user from logging in to Salesforce and removes the user from any assigned permission sets, queues, and groups. However, the user's record and related data are still preserved and can be reactivated if needed. Deleting the user would also free up the license, but it would also delete the user's record and related data, which may not be desirable. Doing nothing would not change the user's access or free up the license, and it would pose a security risk if the user still has the login credentials.
NEW QUESTION # 16
How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?
Answer: A
Explanation:
The user can clone the list view with a new name, and filter by the specific city to see only contacts from that city on the list view. This will not affect what other users see on the original list view.
NEW QUESTION # 17
Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads.
What should the Salesforce associate do to grant them the access they need?
Answer: C
Explanation:
Creating a permission set that grants Edit access to leads and assigning it to the marketing managers is the best way to grant them the access they need, without affecting the other users on the marketing team profile.
NEW QUESTION # 18
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.
Which solution should GCC consider?
Answer: A
Explanation:
The Sales Cloud is the solution that GCC should consider to migrate their forecasting and revenue data to Salesforce. The Sales Cloud is a set of products and solutions designed specifically for sales teams, such as account and contact management, opportunity management, lead management, forecasting, and analytics. The Sales Cloud allows the user to track and manage the entire sales cycle, from lead generation to deal closure, and measure the performance and revenue of the sales team. The Marketing Cloud is a set of products and solutions designed specifically for marketing teams, such as email marketing, social media marketing, web marketing, and mobile marketing. The Marketing Cloud allows the user to create and manage personalized marketing campaigns across multiple channels, and segment, target, and measure the impact of the marketing campaigns. The CRM Analytics is a set of products and solutions that provide business intelligence and data visualization tools, such as Einstein Analytics and Tableau. The CRM Analytics allows the user to explore and analyze data from Salesforce and other sources, and create interactive dashboards and reports to gain insights and make data-driven decisions.
NEW QUESTION # 19
A Salesforce associate deletes an Account of a company that recently went out of business.
Which other related records are automatically deleted?
Answer: A
Explanation:
When an account is deleted, any related opportunities are also deleted, unless they are closed or have a contract associated with them.
NEW QUESTION # 20
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