Microsoft MB-240 exam pdf dumps

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Microsoft MB-240 Exam Overview:

Certification Vendor:	Microsoft
Exam Name:	Microsoft Dynamics 365 Field Service Functional Consultant
Exam Number:	MB-240
Real Exam Qty:	40-60
Exam Price:	USD 165 (may vary by region)
Exam Format:	Case studies, Best answer, Drag and drop, Multiple choice
Passing Score:	700 / 1000
Available Languages:	Chinese (Simplified), Portuguese (Brazil), German, Japanese, English, French, Spanish (Latin America), Korean
Certificate Validity Period:	1 year (renewable annually via free online assessment)
Related Certifications:	Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Exam Duration:	120 minutes
Recommended Training:	Microsoft Learn MB-240 Learning Path Dynamics 365 Field Service Documentation
Exam Registration:	Microsoft Certification Exam Registration Pearson VUE Microsoft Exams
Sample Questions:	Microsoft MB-240 Sample Questions
Exam Way:	Online proctored via Pearson VUE or in-person at authorized test centers
Pre Condition:	No mandatory prerequisites, but recommended familiarity with Dynamics 365 fundamentals and field service concepts
Official Syllabus URL:	https://learn.microsoft.com/credentials/certifications/d365-field-service-functional-consultant-associate/

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Connected Field Service Implementation: 10-15%

Explaining Use Cases for IoT: The candidates should be able to identify the use cases for the Internet of Thing, explain its components, and identify the use cases for Dynamics 365 Connected Fields on the Field Service Mobile app.
Implementing Connected Field Service using IoT Hub: This section requires one’s skills in managing IoT devices and security roles for Dynamics 365 Connected Field Service.

Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q65-Q70):

NEW QUESTION # 65
Your company processes a large number of work orders each day. The company wants to ensure the high priority work orders are dealt with immediately.
You need to configure the schedule board so that bookings are easily visible to the dispatchers.
How can you configure Dynamics Field Services to increase booking visibility?

A. Configure a priority record to allow you to identify high priority work order records.
B. Configure a work order type for high priority issues, to help categorize high priority work order records.
C. Configure the status color for a booking status record, to identify high priority work order records.
D. Configure an Incident type for high priority incidents on work order records.

Answer: A

Explanation:
You can create priority records in Dynamics 365 for Field service app and assign color along with level of importance.
https://docs.microsoft.com/en-us/dynamics365/field-service/set-priorities

NEW QUESTION # 66
You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for optimization of the schedule.
You notice that, for certain customers, Work Orders are being generated without service tasks, products, or services, when they should have them documented from the Agreement.
Which two of the following should you troubleshoot? Each correct answer presents part of the solution.

A. Agreement Booking Setup contains appropriate Service Tasks, Products, and Services
B. Incident Type field "Copy Incident Items to Agreement" is marked "Yes".
C. Agreement Booking Setup field "Auto Generate Work Order" is marked "Yes".
D. Incident Type contains appropriate Service Tasks, Products, and Services.

Answer: A,B

Explanation:
Section: Manage work orders

NEW QUESTION # 67
DRAG DROP
Your company is preparing to deploy the Dynamics Field Service with Mobile Application.
Your manager asks you to ensure that the Booking Statuses will match with the current business process the field technicians are following.
As the Field Service Administrator, you review the documentation and discover that the out-of-the-box Booking Statuses will meet your company's needs.
What is the order of the Booking Statuses for the five out-of-the box booking status fields? To answer, move the five out-of-the-box booking status fields to the answer area and arrange them in the correct order.
Select and Place:

Answer:

Explanation:

Section: Schedule and dispatch work orders

NEW QUESTION # 68
There are certain steps a Field Service Manager must take for RMA approval, and then for creating an RMA receipt.
Which steps pertain to RMA Approval and which steps pertain to RMA Receipts? To answer, drag RMA Approval or RMA Receipts to the appropriate steps. RMA Approval and RMA Receipts may be used once, more than once, or not at an. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 69
Your organization recently started using the Universal Resource Scheduling feature. You enabled the Lead entity for scheduling.
You need to have a dedicated tab in the schedule board to see all the unscheduled leads.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation

NEW QUESTION # 70
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