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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Test and Manage Agents20-25%- Monitor and manage agent solutions
  • 1. Use Power Platform pipelines and ALM processes
  • 2. Apply responsible AI practices
  • 3. Test and validate agent behavior
  • 4. Monitor agent flows and performance
  • 5. Manage deployments and environments
  • 6. Implement governance and security controls
Topic 2: Plan and Configure Agent Solutions30-35%- Plan agent solutions
  • 1. Plan identity strategy
  • 2. Evaluate security and governance considerations
  • 3. Plan channels and deployment
  • 4. Plan responsible AI strategy
  • 5. Plan reusable agent components
  • 6. Design agents for internal or external audiences
  • 7. Plan integration with enterprise systems
Topic 3: Integrate and Extend Agents in Copilot Studio40-45%- Build advanced agent solutions
  • 1. Design and implement multi-agent solutions
  • 2. Create agent flows
  • 3. Automate computer-use and orchestration scenarios
  • 4. Implement human-in-the-loop workflows
  • 5. Configure actions and tools
- Integrate agents with enterprise systems
  • 1. Use connectors and custom connectors
  • 2. Integrate with Microsoft Foundry and Azure services
  • 3. Implement Model Context Protocol (MCP)
  • 4. Configure Azure AI Search and enterprise knowledge sources
  • 5. Integrate REST APIs and external services

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Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions (Q109-Q114):

NEW QUESTION # 109
Drag and Drop Question
A company needs an agent in Copilot Studio to complete tasks by interacting with a legacy desktop application that does NOT have APIs.
To meet the business needs, the solution must meet the following requirements:
- The agent must interact with the application's UI.
- The execution must run on supported infrastructure.
- The builder must be able to observe how the tool runs during
execution.
You need to configure the agent based on the requirements.
Which setting should you configure for each requirement? To answer, move the appropriate settings to the correct requirements. You may use each setting once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Enable Compute use tool for the agent.
To enable an agent in Microsoft Copilot Studio to interact with a legacy application's UI, you must configure and add the Computer Use capability.
Box 2: Use a platform-hosted execution environment.
In Microsoft Copilot Studio, you should configure the agent to use a platform-hosted execution environment to automate tasks on legacy desktop applications without APIs.
Box 3: Monitor run details in the agent runtime view.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/computer-use


NEW QUESTION # 110
You are configuring an agent in Copilot Studio for an organization. The organization uses Microsoft Dataverse, Dynamics 365, and SharePoint Online.
The agent must retrieve information from enterprise systems and internal documents. The agent must meet the following requirements:
* Must retrieve the current balance of a customer account stored in Dataverse.
* Must retrieve the real-time shipping status of an order that updates throughout the day in Dynamics 365.
* Must answer questions based on the content of a static PDF policy document.
* Must provide a welcome message that does NOT depend on enterprise data.

Answer:

Explanation:


NEW QUESTION # 111
A company is integrating an agent in Copilot Studio into a custom application by using the Microsoft 365 Agents SDK.
The company has the following requirements for the application:
The deployment workflow must follow a dependency driven sequence.
The agent must be published before configuration values are retrieved.
End-to-end validation must occur before production deployment.
You need to plan the deployment workflow to integrate the agent.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 112
A company uses an agent in Copilot Studio that produces structured responses using a reusable instruction template. The responses follow the required tone and format. During a compliance review, the team discovers that the responses were generated using a model that is not on the approved list.
The company requires that the reusable instruction template continues to be used and the model used for prompt-driven responses meets governance requirements.
The solution must ensure that prompt-driven responses are generated using an approved model.
You need to configure the solution that meets the requirements.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: A,F

Explanation:
To fix the compliance issue in Microsoft Copilot Studio, you must select an approved model from the catalog for generation and ensure the correct template is applied. The two necessary configuration steps are:
[F] Select an approved model from the model catalog in the configuration used for prompt-driven response generation.
[C] Ensure the reusable instruction template is the one applied to the agent that generates the structured response.
Configuration Steps
Model Selection: Open your agent settings in Microsoft Copilot Studio and choose a compliant, approved foundation model from the catalog for your prompt responses.
Template Assignment: Verify and re-apply the correct reusable instruction template directly to the specific agent responsible for generating the structured output.
Reference:
https://techcommunity.microsoft.com/blog/microsoft365insiderblog/choosing-the-right-ai-model-in-microsoft-365-flexibility-control-and-confidence/4530762


NEW QUESTION # 113
You need to implement tool usage in topics that meet the Blue Yonder design and governance requirements.
Which implementation method should you use for each requirement? To answer, move the appropriate implementation methods to the correct requirements. You may use each implementation method once, more than once, or not at all.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Requirement
Implementation method
Let the agent decide when to run a tool based on user input.
Enable generative orchestration.
Run a specific agent flow at a defined step in a topic.
Add a tool node.
Use a connector action to retrieve data during a conversation.
Add a tool node.
Generative orchestration is appropriate when the agent must independently determine whether a tool is relevant to the user's request. Copilot Studio evaluates the user's message, conversation context, and the tool' s name, description, inputs, and outputs before deciding whether to invoke it. Microsoft documentation confirms that generative orchestration allows an agent to choose tools based on their descriptions and the current user query.
When an operation must occur at a predetermined point in an authored topic, the operation should instead be inserted explicitly by using an Add a tool node. Selecting an agent flow from that node ensures that the flow executes at that exact position in the topic rather than being selected autonomously by the orchestrator.
The same node type is used when calling a connector action. From the topic canvas, the author selects Add a tool , chooses Connector , and then selects and configures the required connector operation. Adaptive Cards present interactive information, while Question nodes collect user input; neither directly invokes flows or connectors.
Relevant study-guide area: Plan and configure agent solutions # Configure topics # Add agent flows to a topic and Add tools to a topic . See Orchestrate agent behavior with generative AI , Add tools to custom agents , and Use connectors in Copilot Studio agents .


NEW QUESTION # 114
......

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