Salesforce-Loyalty-Management熱門考古題，Salesforce-Loyalty-Management資料

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Salesforce Salesforce-Loyalty-Management Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Currencies & Points	20%	- Manage expiration policies for points - Define Rules for earning and redeeming points - Configure Qualifying and Non-Qualifying currencies
Topic 2: Promotions & Rewards	25%	- Understand Voucher Management - Define rewards and benefit catalogs - Configure Loyalty Promotions
Topic 3: Loyalty Program Design & Setup	25%	- Understand the business requirements and configure the Loyalty Program - Define and configure Loyalty Tiers - Configure program types (B2B, B2C, B2B2C)
Topic 4: Integration & Data Model	15%	- Use APIs for Loyalty Management - Integrate with Salesforce CDP (Customer Data Platform) - Understand the Loyalty Management Data Model
Topic 5: Member Management	15%	- Manage Member Statuses and Data Privacy - Configure Member Types and Member Accounts - Understand the Member Enrollment Process

>> Salesforce-Loyalty-Management熱門考古題 <<

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最新的 Loyalty Management Salesforce-Loyalty-Management 免費考試真題 (Q16-Q21):

問題 #16
A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?

A. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
B. Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
C. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked
D. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked

答案：A

解題說明：
To fulfill the new voucher's requirements, the voucher definition settings should be: Type: Fixed Value, Expiration Type: Period, Expiration Period: 3, Expiration Period Unit: Month, Face Value: $300, Partial Redeemable: Checked. This configuration ensures that two vouchers with the specified face values can be issued within the defined period and used within three months after the first voucher's disbursement date. The 'Partial Redeemable' option allows the vouchers to be used partially, providing flexibility in how they are redeemed by the members.

問題 #17
A company has decided to use Loyalty Management for customer retention, which will lead to increased revenue. Based on market research, the company decided to make the points available for its Loyalty Program Members after the return period of 14 days is over.
What is the best solution to meet the company ' s business requirements?

A. Enable Escrow Points
B. Enable Deferred Points
C. Enable Pending Points
D. Install App Exchange

答案：B

問題 #18
The Member Services team wants to view the information of a member's recent transactions and manual adjustments on the Contact record.
What are the two recommendations that an IT Administrator should suggest?

A. Add the 'View Member Profile' component on the Contact record
B. Add the 'Transaction Journals' related list to the Contact record
C. Embed the 'Member Summary Embedded Dashboard on the Contact record
D. Embed the Member Service Manager Home Dashboard on the Contact record

答案：A,C

問題 #19
Northern Trail Outfitters, wants to implement its new Loyalty Program. The Chief Marketing Officer wants to offer the following benefits to customers:
* Award points to the customer that can be redeemed for products in the store
* Gamify customers that spend the most to receive exclusive benefits.
What three elements should the Administrator configure?

A. Set up promotions
B. Set up one qualifying currency and a non-qualifying currency
C. Set up a tier system based on a cumulative spending value
D. Set up one qualifying currency
E. Set up vouchers for specific products

答案：A,C,D

解題說明：
For Northern TrailOutfitters ' Loyalty Program offering, the Administrator should configure:
* B:One qualifying currency to track points that can be redeemed for products.
* C:A tier system based on cumulative spending to gamify and reward top spenders with exclusive benefits.
* E:Promotions to create special offers or rewards that can enhance the Loyalty Program ' s appeal and engagement.
Reference: Salesforce Loyalty Management documentation outlines how to set up currencies, tiers, and promotions to structure a comprehensiveLoyalty Program tailored to specific business goals.

問題 #20
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?

A. Name, Program, Program Partnership Category, Type, Billing Type
B. Name, Partnership Start Data, Industry, Status, Type
C. Name, Partnership Start Data, Industry, Status, Billing Type
D. Name, Partnership Start Data, Billing Type, Status, Type

答案：B

問題 #21
......

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Salesforce-Loyalty-Management資料: https://www.kaoguti.com/Salesforce-Loyalty-Management_exam-pdf.html