Salesforce Sales-Cloud-Consultant Exam Duration - New Sales-Cloud-Consultant Test Topics

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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Sales Process Automation20%- Sales Processes and Record Types
  • 1. Approval Processes
    • 2. Sales Path and Guidance
      Topic 2: Sales Cloud Data Model and Configuration15%- Standard and Custom Objects
      • 1. Lead Conversion Process
        • 2. Account and Contact Relationships
          Topic 3: Opportunity Management14%- Opportunity Lifecycle
          • 1. Products and Price Books
            • 2. Stages and Forecasting
              Topic 4: Data Management and Integration15%- Data Quality and Import Tools
              • 1. Duplicate Management
                • 2. Data Loader and Import Wizard
                  Topic 5: Lead Management12%- Lead Assignment and Routing
                  • 1. Lead Scoring and Conversion Rules
                    Topic 6: Sales Productivity Features12%- Collaboration and Productivity Tools
                    • 1. Email Integration and Activity Management
                      Topic 7: Sales Analytics and Reporting12%- Reports and Dashboards
                      • 1. Sales Performance Metrics

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                        Salesforce Certified Sales Cloud Consultant Sample Questions (Q56-Q61):

                        NEW QUESTION # 56
                        Cloud Kicks wants to implement a methodology to determine wich current Leads have the most in common with Leads that have successfully been converted in the past. How can Cloud Kicks support this requirement?

                        Answer: B


                        NEW QUESTION # 57
                        Northern Trails Outfitters (NTO) is ready to start the next phase of its Salesforce implementation. A consultant recommends using Universal Process Notation (UPN) to document the business process maps NTO will use as its guide.
                        As NTO maps out its processes, which two key principals of UPN should the team keep in mind?
                        Choose 2 answers

                        Answer: B,C


                        NEW QUESTION # 58
                        Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.
                        How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

                        Answer: A

                        Explanation:
                        To assess mobile adoption of Sales Cloud at Universal Containers, Salesforce administrators can use the Login History report, filtering by device type to see which logins occurred via mobile devices. This report provides detailed insights into how often users are accessing Salesforce through mobile, enabling management to gauge adoption specifically for mobile platforms. This method is efficient as it leverages Salesforce's built-in reporting capabilities, allowing for quick and clear analysis of user engagement on mobile, which directly aligns with UC's goals for flexibility and mobile accessibility.
                        Using this report is recommended over tracking opportunity records created on mobile, as login history gives a broader view of usage patterns across various mobile devices and not just specific actions like record creation


                        NEW QUESTION # 59
                        What should you keep in mind when designing a solution to improve Sales Rep productivity? (Select all that apply)

                        Answer: A,C


                        NEW QUESTION # 60
                        An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high-level process areas within the business. CK plans to use the diagram to show the context of a new area of the business within the overall business.
                        What should the admin create to meet this requirement?

                        Answer: D

                        Explanation:
                        A SIPOC diagram is a tool that can be used to show the high-level process areas within a business, as well as the inputs and outputs of each process, and the suppliers and customers involved. It can help provide an overview of how a business operates and how different processes relate to each other. A SWOT diagram is used to analyze the strengths, weaknesses, opportunities, and threats of a business or a project. A value stream map is used to show the flow of value from customer demand to product delivery, and identify waste and improvement opportunities along the way. A capability model is used to describe the capabilities of a business or an organization, and how they support its goals and objectives


                        NEW QUESTION # 61
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