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Salesforce AI-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Einstein Trust Layer & Security- Trust Layer & Security Features
  • 1. Enterprise-grade deployment
- Data Masking
  • 1. Configuration of privacy data entities
Topic 2: Reasoning Engine & AI Actions- Workflow mastery
  • 1. Standard Agent actions
  • 2. Custom Agent actions (Apex)
  • 3. Custom Agent actions (Flows)
Topic 3: Prompt Engineering30%- Agentforce AI Setup & Configuration
  • 1. Advanced implementation strategies
- Prompt Builder & Template Creation
  • 1. Best practices
Topic 4: Agent Force Concepts30%- Einstein GPT Integration
  • 1. Advanced implementation strategies
- Data Cloud & Grounding Techniques
  • 1. Real-world applications

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Salesforce Certified Agentforce Specialist Sample Questions (Q80-Q85):

NEW QUESTION # 80
An Agentforce Specialist is creating a custom action in Agentforce. Which option is available for the Agentforce Specialist to choose for the custom Agent action?

Answer: A

Explanation:
The Agentforce Specialist is defining a custom action for an Agentforce agent in Agent Builder.
Actions determine what the agent does (e.g., retrieve data, update records).


NEW QUESTION # 81
Universal Containers is setting up the data library configuration within the Agentforce Builder.
What is true regarding Agentforce Data Libraries?

Answer: B

Explanation:
The correct statement regarding the configuration limit of Agentforce Data Libraries is that An agent can have only one data library assigned to it (C).
Agentforce Data Libraries are the mechanism by which an agent is "grounded" in an organization's internal, trusted knowledge (using Retrieval Augmented Generation or RAG). To ensure that the agent's focus remains sharp and its retrieval process is efficient and accurate, there is a one-to-one relationship between an Agentforce Agent and the Data Library it uses for grounding.


NEW QUESTION # 82
An Agentforce is tasked with analyzing Agent interactions looking into user inputs, requests, and queries to identify patterns and trends. What functionality allows the AX Specialist to achieve this?

Answer: C

Explanation:
The User Utterances dashboard (Option A) is the correct functionality for analyzing user inputs, requests, and queries to identify patterns and trends. This dashboard aggregates and categorizes the natural language inputs (utterances) from users, enabling the Agentforce Specialist to:
Identify Common Queries: Surface frequently asked questions or recurring issues.
Detect Intent Patterns: Understand how users phrase requests, which helps refine intent detection models.
Improve Bot Training: Highlight gaps in training data or misclassified utterances that require adjustment.


NEW QUESTION # 83
After creating a foundation model in Einstein Studio, which hyperparameter should An Agentforce use to adjust the balance between consistency and randomness of a response?

Answer: A

Explanation:
The Temperature hyperparameter controls the randomness of model outputs:
Low Temperature (e.g., 0.2): More deterministic, consistent responses.
High Temperature (e.g., 1.0): More creative, varied responses.


NEW QUESTION # 84
An account manager is preparing for an upcoming customer call and wishes to get a snapshot of key data points from accounts, contacts, leads, and opportunities in Salesforce. Which feature provides this?

Answer: A

Explanation:
Sales Insight Summary aggregates key data points from multiple Salesforce objects (accounts, contacts, leads, opportunities) into a consolidated view, enabling account managers to quickly access relevant information for customer calls.


NEW QUESTION # 85
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