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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Diagnostics | 15% | - Use built-in tools: Console, Activity Monitor, Diagnostics - Identify common hardware and software issues - Resolve startup, performance, and crash problems |
| Topic 2: Security and Privacy | 15% | - Implement security features: FileVault, Activation Lock, Find My - Configure privacy settings and permissions - Protect data and resolve security issues |
| Topic 3: Network and Connectivity | 15% | - Troubleshoot network and connectivity problems - Use AirDrop, Continuity, and Handoff features - Configure Wi-Fi, Bluetooth, and cellular connections |
| Topic 4: Software, Apps, and Content Management | 20% | - Update and restore iOS, iPadOS, and macOS - Manage media, files, and storage - Install, update, and troubleshoot apps |
| Topic 5: Device Setup and Configuration | 20% | - Configure Apple Account and iCloud services - Set up and activate iPhone, iPad, and Mac - Manage settings, preferences, and profiles |
| Topic 6: User and Account Management | 15% | - Resolve account access and sync issues - Secure accounts with passwords, biometrics, and recovery - Create and manage user accounts |
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NEW QUESTION # 13
Which wireless authentication method allows a Mac to use digital certificates to authenticate to secure wireless networks?
Answer: D
Explanation:
WPA3 Enterprisesupports digital certificates for authentication, ideal for secure organizational networks, unlike personal modes.
* Option B: WPA Personal uses passwords.
* Option C: WPA3 Personal uses passwords, not certificates.
* Option D: Transitional is a hybrid, not certificate-based.
* Option A: Correct-enterprise-grade security.References: Apple Support - "Connect to Wi-Fi" (support.
apple.com/HT202831).
NEW QUESTION # 14
Select the setting in the sidebar that you should use to automatically keep your Mac up to date.
Answer:
Explanation:
Explanation:
Set your Mac to check for software updates automatically
* On your Mac, choose Apple menu > System Settings, then click General in the sidebar. (You may need to scroll down.)
* Click Software Update on the right. ...
* To set update options, click the Info button for Automatic updates, then do any of the following: ...
* Click Done.
https://support.apple.com/guide/mac-help/keep-your-mac-up-to-date-mchlpx1065/mac
NEW QUESTION # 15
Use this image to answer the question.
How do you get to this screen on iPhone?
Answer: B
Explanation:
The image shows the Emergency SOS screen on an iPhone, which allows you to quickly call emergency services and access your Medical ID. To get to this screen, you need to press and hold the side button and one of the volume buttons until the Emergency SOS slider appears. This works on iPhone 8 and later models. If you continue holding the buttons, a countdown will begin and an alert will sound. At the end of the countdown, your iPhone will automatically call emergency services. Alternatively, you can swipe right on the Emergency SOS slider to call emergency services immediately. You can also tap the Medical ID button to view or share your medical information, or the cancel button to exit the screen. References: 1 Use Emergency SOS on your iPhone - Apple Support 2 How to trigger Emergency SOS on your iPhone (and shut it off) - iMore
NEW QUESTION # 16
Which accessibility feature enlarges text on the screen when you move the pointer over it?
Answer: C
Explanation:
TheHover Textaccessibility feature on macOS enlarges text under the pointer when activated, aiding users with visual impairments. Enabled inSystem Settings > Accessibility > Display > Hover Text, it displays a magnified text box when hovering over items, with customizable size and activation (e.g., holding Command).
* Option A (VoiceOver) narrates screen content but doesn't enlarge text on hover.
* Option B (Zoom) magnifies the entire screen or a portion, not specifically text under the pointer.
* Option C (Pointer Control) adjusts pointer behavior, not text size.
* Option D (Hover Text) matches the description precisely.Introduced in macOS Mojave and refined by
2025, see Apple's "Use Hover Text on Mac" (support.apple.com/HT211100).
NEW QUESTION # 17
Which feature requires apps to ask permission before they collect data about your activity across other apps and websites?
Answer: C
Explanation:
App Tracking Transparency (iOS 14.5+) prompts apps to request permission for cross-app/website tracking via IDFA.
* Option B: Safety Check manages sharing.
* Option C: Warns about content, not tracking.
* Option D: Private Browsing is Safari-specific.
References: Apple Support - " App Tracking Transparency " (support.apple.com/HT212025).
NEW QUESTION # 18
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