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| Section | Weight | Objectives |
|---|---|---|
| Understand generative AI fundamentals | 25-30% | - AI concepts in business context
|
| Draft and analyze business content using AI | 25-30% | - Microsoft 365 Copilot productivity workflows
|
| Manage prompts and conversations using AI | 35-40% | - Prompt engineering and interaction management
|
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NEW QUESTION # 20
You sign in to the Microsoft 365 Copilot app by using your work account as shown in the following exhibit
A colleague tells you that when they open the Microsoft 365 Copilot app, they have access to the Researcher agent. You need to access to the Researcher agent.
What should you do?
Answer: A
Explanation:
In Microsoft 365 Copilot, agents such as Researcher are accessed through the Agents experience within the Copilot app. If the user interface does not immediately display a specific agent, the correct action is to browse or search the available agents catalog. The exhibit shows the left navigation pane with an Explore agents option.
According to Microsoft AI Business Professional guidance, built-in and custom agents can be discovered and enabled through the Explore agents section. If the user already has the appropriate Copilot license and is signed in with their work account, there is no need to switch accounts or request another license.
Signing in through a browser does not change feature availability, and using a personal account would remove access to organizational features. Therefore, to access the Researcher agent, you should select Explore agents and search for Researcher.
NEW QUESTION # 21
Hotspot Question
Select the answer that correctly completes the sentence.
Answer:
Explanation:
Explanation:
Box: a page
You generate a report by using the Researcher agent in Microsoft 365 Copilot. You can use
_______ to save and edit the response.
To save and edit a report generated by the Researcher agent in Microsoft 365 Copilot, you should primarily use Microsoft 365 Pages (part of Loop) or Microsoft Word.
Key Tools for Saving and Editing
*-> Microsoft 365 Pages: This is the most integrated way to handle Researcher output. After the report is generated, you can select "Edit in Pages" directly below the response. This creates a collaborative page side-by-side with your chat, allowing you to refine the content with your team.
Microsoft Word: You can export the report directly to Word to apply professional formatting and perform detailed editing. This is often the recommended step after initial collaboration in Pages.
Microsoft PowerPoint: For presentations, you can use the PowerPoint Copilot feature to generate slides directly from your saved Word document or export the report as a presentation if that option is available in your interface.
New Export Formats: Depending on your current rollout version, you may also see options to export the report as a PDF, Infographic, or even an Audio Overview
NEW QUESTION # 22
You are creating a prompt in Microsoft 365 Copilot to get information about a proposal. You need to ensure that the response is grounded in the proposal's information.
What is the best approach to achieve the goal? More than one answer choice may achieve the goal. Select the BEST answer.
Answer: A
Explanation:
According to Microsoft AI Business Professional guidance for Microsoft 365 Copilot, grounding a response means ensuring the AI generates output based on specific, authoritative content rather than relying on generalized training data. When working with enterprise documents such as proposals, grounding is achieved by explicitly referencing the source material within the prompt.
Option C is correct because referencing the proposal content directs Copilot to use that specific document as the primary context for generating the response. Microsoft documentation emphasizes that effective prompts should include clear context and explicit references to relevant files, meetings, emails, or documents stored in Microsoft 365. This reduces hallucinations and ensures factual alignment with organizational data.
Option A is incorrect because relying on training data increases the risk of inaccurate or fabricated information. Options B and D improve prompt clarity but do not guarantee grounding in the proposal itself.
Therefore, explicitly referencing the proposal content is the most reliable and best practice method for ensuring grounded, accurate responses in Microsoft 365 Copilot.
NEW QUESTION # 23
You plan to use a notebook in Microsoft 365 Copilot.
What is the purpose of a notebook?
Answer: A
Explanation:
In Microsoft 365 Copilot, a notebook is a workspace intended to organize and ground related Copilot work.
Microsoft guidance describes notebooks as a way to bring together multiple conversations and keep them aligned to the same set of reference materials-such as documents, notes, links, or other resources-so you don't have to repeatedly attach or restate the same context. This improves consistency and prompt-grounding across a set of related tasks (for example, managing a project, developing a proposal, or maintaining a recurring report).
Option B correctly captures this purpose: a notebook provides a private, organized location where reference materials can be curated and reused across related Copilot conversations.
Option A is incorrect because notebooks are not primarily designed to generate email-ready transcripts of conversations. Option C is incorrect because generating a summary of interactions is a conversation-level function; notebooks are broader organizational containers for materials and related workstreams, not a
"summary generator" of a single chat thread.
Therefore, the purpose of a notebook is to organize reference materials across related conversations.
NEW QUESTION # 24
Select the answer that correctly completes the sentence.
Answer:
Explanation:
Explanation:
suggested prompts
In Microsoft 365 Copilot, suggested prompts are designed to help users get started quickly and interact with an agent effectively. Microsoft guidance for Copilot agents emphasizes that many users struggle most at the beginning-knowing what to ask, how to phrase requests, and how to take advantage of an agent's purpose.
Suggested prompts address this by providing ready-to-use examples that demonstrate the best ways to engage the agent for its intended scenarios.
Suggested prompts also act as lightweight "guardrails" for good prompting. They show users the expected input patterns, the types of tasks the agent can perform, and the kinds of outputs they can request. This accelerates adoption and improves the quality of results by steering users toward well-structured requests and appropriate context.
By contrast, capabilities describe what an agent can do (tools/features), instructions define how the agent should behave, and agent settings control configuration. None of those are primarily meant to help users begin conversations through example starters.
Therefore, the correct completion is suggested prompts.
NEW QUESTION # 25
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