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| Certification Vendor: | CIPS (Chartered Institute of Procurement and Supply) |
|---|---|
| Exam Name: | Defining Business Needs |
| Exam Number: | L4M2 |
| Real Exam Qty: | 55-65 |
| Exam Format: | Multiple-choice questions, Objective response format |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 3 years |
| Exam Price: | £199 / $250 USD |
| Passing Score: | 60% |
| Related Certifications: | L4M4 Ethical and Responsible Sourcing L4M7 Whole Life Asset Management L4M3 Commercial Contracting L4M8 Procurement and Supply in Practice L4M5 Commercial Negotiation L4M6 Supplier Relationships L4M1 Scope and Influence of Procurement and Supply |
| Available Languages: | English |
| Recommended Training: | L4M2 Defining Business Needs Study Guide Official CIPS Online Learning |
| Exam Registration: | CIPS Official Registration |
| Sample Questions: | CIPS L4M2 Sample Questions |
| Exam Way: | Computer-based; online remote proctored or in-person at authorised test centres |
| Pre Condition: | No mandatory prerequisites; recommended: relevant work experience or completion of Level 3 Certificate |
| Official Syllabus URL: | https://www.cips.org/qualifications/level-4-diploma/l4m2-defining-business-need/ |
Zurzeit ist CIPS L4M2 Zertifizierungsprüfung eine sehr populäre Prüfung. Wollen die L4M2 Zeritifizierungsprüfung ablegen? Tatsächlich ist diese Prüfung sehr schwierig. Aber es bedeutet nicht, dass Sie diese Prüfung mit guter Note bestehen können. Wollen Sie die Methode, die L4M2 Prüfung sehr leicht zu bestehen, kennenzulernen? Das ist CIPS L4M2 dumps von ZertFragen.
Die Zertifizierungsprüfung für das Definitionsbedarfsmodul ist eine strenge Einschätzung des Verständnisses eines Individuums für die im Kurs behandelten Konzepte und Praktiken. Die Prüfung soll die Fähigkeit eines Kandidaten testen, das Wissen anzuwenden, das sie in realen Szenarien gewonnen haben, und um kritisch über die Bedürfnisse ihrer Organisation nachzudenken.
309. Frage
A construction company requires a specification that details the exact composition of the concrete mix and the exact methods of construction required for its use. Which specification should it adopt?
Antwort: D
310. Frage
Which of the following factors should be assessed to understand the competitiveness of a supply market?
Antwort: B
Begründung:
Comprehensive and Detailed Explanation (from CIPS L4M2: Market Analysis) Competitiveness is determined by market structure-how many suppliers operate and how concentrated they are.
A large number of suppliers = competitive market; few suppliers = oligopoly/monopoly # less competitive.
Hence, C is correct.
Relevant CIPS L4M2 Sections:
* Market competitiveness and supplier concentration
* Market intelligence for sourcing strategies
311. Frage
Daytona Ltd is developing a new product which is more environmental friendly. Though the objectives are set, the project team has no idea on which functions will be customers' favourites. Which of the following will help them decide the 'should-have' functions of the new product?
Antwort: C
Begründung:
The Kano model is useful in gaining a thorough understanding of a customer's needs. You can translate and transform the resulting verbatims using the voice of the customer table that, subse-quently, becomes an excellent input as the whatsin a quality function deployment (QFD) House of Quality.
The model involves two dimensions:
Achievement (the horizontal axis), which goes from the supplier didn't do it at all to the supplier did it very well.
Satisfaction (the vertical axis), which goes from total dissatisfaction with the product or service to total satisfaction with the product or service.
Dr. Noriaki Kano isolated and identified three levels of customer expectations: that is, what it takes to positively impact customer satisfaction. The figure below portrays the three levels of need: expected, normal, and exciting.
The Thomas-Kilmann Conflict Mode Instrument (TKI) is a conflict style inventory, which is a tool developed to measure an individual's response to conflict situations.
Genichi Taguchi, a Japanese engineer, proposed several approaches to experimental designs that are sometimes called "Taguchi Methods." These methods utilize two-, three-, and mixed-level fractional factorial designs. Large screening designs seem to be particularly favored by Taguchi adherents.
Six Sigma is a method that provides organizations tools to improve the capability of their business processes.
This increase in performance and decrease in process variation helps lead to defect re-duction and improvement in profits, employee morale, and quality of products or services.
Source:
- CIPS study guide page 171-172
- WHAT IS THE KANO MODEL?
LO 3, AC 3.4
312. Frage
Facing fiercer competition at home and abroad, IKEA, the leading furniture retailer, needs to im-prove its competitiveness. In order to do this, IKEA must decrease operating costs and improve quality of current and new retail stores. The company establishes a project team. The job of the team is to collect data on performance from multiple stores in several countries, then select the best performing one. The team will work closely with best performing store and study its processes. After the research, the team will recommend best practices to other retail stores. IKEA management can also apply these practices to new stores in the future. Which of the following correctly describe the process undertaken by IKEA project team?
Antwort: C
Begründung:
Basically, IKEA project team is undertaking the following process:
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This is a typical benchmarking process. Benchmarking is defined as the process of measuring products, services, and processes against those of organizations known to be leaders in one or more aspects of their operations. Benchmarking provides necessary insights to help you understand how your organization compares with similar organizations, even if they are in a different business or have a different group of customers.
In the scenario, benchmarking process is undertaken within subsidiaries of IKEA, thus it is internal.
313. Frage
A garment manufacturer supplies global retailers with t-shirts, shirts, and linen trousers. Because of currency fluctuations, the manufacturer is aware that they must control their direct costs in order to ensure profits.
Which of the following is a direct cost for the garment manufacturer?
Antwort: D
Begründung:
Detailed Explanation:
Cotton fabric is a direct cost because it is directly attributable to the production of the garments. Costs like rent, utilities, and payroll are indirect costs associated with running the business. Reference: CIPS Level 4, Cost Categorization in Procurement.
314. Frage
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