Are ServiceNow CSA Actual Questions Effective to Get Certified?

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ServiceNow CSA Exam Syllabus Topics:

Section	Objectives
Topic 1: Device Upgrade Eligibility Assessment
Topic 2: UCS Archive Creation, Management & Restoration
Topic 3: Log File Utilization for Event & Hardware Troubleshooting	- Key BIG-IP log file identification 1. LTM, secure, and audit log file usage scenarios - Log message severity and event interpretation
Topic 4: Authentication & System Service Configuration	- System service status interpretation 1. Analyze netstat port listening status - Local and remote authentication methods 1. User and group access control management
Topic 5: Management Connectivity & Device Status Identification	- System status monitoring via GUI and TMSH 1. Interpret dashboard and network map status 2. Parse LCD panel warning indicators - Management IP and self-IP port lockdown configuration 1. Identify configured management IP address 2. Interpret port lockdown rules for self-IP
Topic 6: High Availability Pair State Management	- Failover state monitoring and reporting 1. Force to offline procedure execution 2. Force to standby procedure execution - Device trust verification 1. Verify HA device trust status
Topic 7: Configuration Synchronization (Config Sync)	- Config sync status verification 1. Identify and resolve config sync errors

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ServiceNow Certified System Administrator Sample Questions (Q159-Q164):

NEW QUESTION # 159
User records are stored in which table?

A. User [sys_user]
B. User [sn_user]
C. User [s_user]
D. User [u_sys_user]

Answer: A

NEW QUESTION # 160
What controls the publishing and retiring process for knowledge articles?

A. Approval Policies
B. Workflow Designer
C. Approval Definitions
D. State Lifecycle
E. Workflows

Answer: B

Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/reference/

NEW QUESTION # 161
Which feature helps to define the rules to restrict the permissions of users from viewing and interacting with data?

A. Scripted User Rules
B. Role Assignment Rules
C. Access Control (ACL)
D. User Authentication Rules
E. CRUD Rules

Answer: C

Explanation:
✔ Access Control Lists (ACLs) in ServiceNow define who can read, write, create, or delete records in the system. ACLs apply to tables, fields, and UI elements.
Option A (Role Assignment Rules) is incorrect because roles grant access but do not define granular security controls.
Option B (Scripted User Rules) is incorrect because there is no such feature in ServiceNow.
Option C (CRUD Rules) is incorrect because CRUD (Create, Read, Update, Delete) permissions are enforced through ACLs.
Option D (User Authentication Rules) is incorrect because authentication rules control login access, not data access.
📌 Reference: ServiceNow Security & Access Control - ACLs & Security Rules

NEW QUESTION # 162
How is the Event Log different from the Event Registry?

A. Event Log is the same as the Event Registry
B. Event Log is formatted in the Log style, the Event Registry displays different fields
C. Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period)
D. Event Log contains generated Events, the Event Registry is a table of Event definitions

Answer: D

NEW QUESTION # 163
What is a schema map?

A. A schema map displays the details of tables and their relationships in a visual manner, allowing
administrators to view and easily access different parts of the database schema
B. A schema map graphically organizes the visual task boards for the CMDB
C. A schema map graphically displays the Configuration Items that support a business service
D. A schema map enables administrators to define records from specific tables as trouble sources for
Configuration Items

Answer: A

NEW QUESTION # 164
......

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