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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: App Administration | 10% | - Workflow Builder usage - Integration management - App installation and configuration |
| Topic 2: Workspace Administration | 9% | - Workspace visibility and configuration - Workspace creation and approval process - Multi-workspace architecture design |
| Topic 3: Enabling Slack Success | 15% | - Adoption strategy and best practices - Analytics and usage measurement - Optimization and training |
| Topic 4: Channel and User Group Administration | 28% | - User group creation and administration - Archiving and deletion policies - Channel types and management |
| Topic 5: User Lifecycle Management | 14% | - Guest account management - Authentication and access control - User provisioning methods |
| Topic 6: Fundamentals | 9% | - Workspace and organization settings and dashboards - Slack paid plan features - User roles and responsibilities |
| Topic 7: Security | 15% | - Audit and monitoring - Security governance and compliance - Data protection and retention policies |
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NEW QUESTION # 187
You're an Org Owner at a 10,000-person company that uses Slack across the organization.
In a recent feedback survey, employees have expressed frustrations about silos, lack of transparency, and difficulty locating information.
IT leadership asks you to provide metrics that can be tracked over the course of the next year to measure progress toward increasing transparency.
What type of data would you recommend the team track?
(Select the best answer.)
Answer: A
Explanation:
Slack recommends measuring transparency by:
"Tracking the percentage of messages sent or viewed in public channels versus private channels and DMs. An increase in public activity correlates to increased organizational transparency." While engagement and activity metrics (A, C, D) are useful for other goals, measuring the public vs. private messaging ratio directly addresses transparency concerns.
(Reference: Slack Administration Study Guide - Analytics for Measuring Transparency and Collaboration)
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NEW QUESTION # 188
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)
Answer: D
Explanation:
According to Slack Enterprise Grid administration best practices:
"Org-wide channels allow messages to be broadcast to every member of an Enterprise Grid organization, across all current and future workspaces." Creating an org-wide channel ensures that the training communications are visible everywhere, without needing coordination with individual Workspace Admins or external partners. Multi-workspace channels (B) are helpful but only span selected workspaces, not automatic inclusion in all future workspaces.
(Reference: Slack Administration Study Guide - Org-wide Channels)
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NEW QUESTION # 189
Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels.
To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?
Answer: C
Explanation:
In Slack, Admin roles (Workspace Admin or Org Admin) are required to approve invitations and manage user roles, including inviting guests.
According to Slack's documentation:
"Admins can invite members and guests, approve new invitations, and manage permissions at the workspace or org level. A Multi-Channel Guest is someone who can access multiple channels that an admin selects." Since the marketing vendor needs access to "various channels," the correct guest type would be a Multi- Channel Guest, not Single-Channel Guest. Therefore, Tracy should use the Admin role to invite and approve new members and assign the marketing vendor as a Multi-Channel Guest.
(Reference: Slack Administration Study Guide - User Management Roles and Guest Access)
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NEW QUESTION # 190
Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?
Answer: C
Explanation:
Slack best practices advise creating a new channel:
"When you need a dedicated, transparent space for an ongoing topic, team, or project, such as a new line of business." For quick or personal conversations (Options A, C, and D), direct messages are more appropriate.
(Reference: Slack Administration Study Guide - Channel vs. Direct Message Best Practices)
NEW QUESTION # 191
Your organization is on the Slack Enterprise Grid plan.
Which action can be performed by an Org Owner but not a Workspace Owner?
(Select the best answer.)
Answer: B
Explanation:
On Slack Enterprise Grid:
"Org Owners are responsible for organization-wide security and compliance settings, including configuring and managing Single Sign-On (SSO) for the entire organization." Workspace Owners manage workspace-level settings such as retention policies (A) or app approvals (D), but they cannot manage enterprise-wide SSO configurations. Resetting passwords individually (B) is not something either can do directly - identity is managed via the IdP in Enterprise Grid.
(Reference: Slack Administration Study Guide - Roles and Permissions in Enterprise Grid)
NEW QUESTION # 192
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