P.S.GoShikenがGoogle Driveで共有している無料の2026 CIPS L5M9ダンプ：https://drive.google.com/open?id=1sOlWOTWumZwTy2jPP3bNjvNe2bEPpejd
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| Section | Objectives |
|---|---|
| Topic 1: Understand planning and control in operations management | - Analyse inventory planning and control
|
| Topic 2: Understand the improvement of operations management | - Analyse quality management and improvement
|
| Topic 3: Understand the design of operations management systems | - Analyse the design of goods and services
|
| Topic 4: Understand the concept and scope of operations management | - Analyse the role and activities of operations management in organisations
|
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質問 # 119
George has recently been hired as the new Operations Manager at a cake factory. He has 10 years; experience but his most recent employment was as an Operations Manager in an accountancy firm. George believes that the skills and responsibilities of an Operations Manager is the same regardless of the organisation he works for. Which of the following would be one of these responsibilities? Select TWO
正解：C、D
解説：
The correct answer is keep customers happy and create competitive advantage. This is from p.4 of the study guide. The key in this question is that you're looking for a universal responsibility for an Operations Manager- something that doesn't depend on the organisation. For this reason increase profits and managing a team are incorrect. Not every Ops Manager will be tasked to increase profits and not every Ops Manager will have direct line management responsibilities. The study guide states 'their key role is to guarantee that available resources and efficiently used in order to create competitive advantage for the organisation and keep customers satisfied'.
質問 # 120
There are four manufacturing companies located on Seashell Industrial Estate. Each company creates a different product and employs a different maintenance approach to its operations. For each company, select the corresponding maintenance approach and the key operating process characteristic.
Company 1: This company creates craft beer and offers customers a tour of the brewery for a small charge. The brewing equipment is serviced monthly and the brewery is kept extremely clean. All equipment is labelled with the last service date.
Company 2: This company produces seasonal items such as Easter Eggs and Christmas Cake. The equipment has a control panel where lights will flash red advising staff to check oil levels and components. Staff can then report issues to the maintenance team if remedial work is required. Product demand fluctuates throughout the year.
Company 3: This equipment does not often break down and is only fixed when it is reported by staff as no longer working. Company 3 creates toys, providing a large range of product sizes and colours based on different customer requirements.
Company 4: Parts of the machine are serviced quarterly but in general, the machine is left to run its course and is then replaced when it is no longer financially viable to fix. The company produces cereal and the operating process is focused on the quantity produced and therefore uses standardised processes.
Complete the table below by listing the maintenance approach and operating process characteristic for each company. Each response should only be used once: preventative maintenance, run to breakdown maintenance, condition-based maintenance, mixed maintenance, volume, visibility, variation, variety
Which of the following will you put into box 7?
正解：B
解説：
The correct answers are as follows:
質問 # 121
Isobel is an Operations Manager at a plastics company and is conducting a Failure Mode and Effective Analysis (FMEA) on some products that the company manufactures. Which of the following areas would malfunctions be detected in when conducting a FMEA? Select TWO
正解：A、D
解説：
FMEA is categorised into two parts; design and process. This is from p.97
質問 # 122
Dillan is an Operations Manager at Fancy Foods Ltd which is looking to expand the business into a new geographic are a. Dillan is doing some research into three potential locations for a new manufacturing and warehouse facility. Which of the following would be primary considerations for Dillan? Select TWO
正解：C、E
解説：
The primary considerations are: 1. the availability of labour (this is because you don't want to build a manufacturing facility in a place that's hard for workers to get to) and 5 the utilities services available (you don't want to build a manufacturing facility if you're going to have trouble linking the site up to water and electricity). The other options listed would come under 'secondary considerations'. There's a table of these on p.16
質問 # 123
Below are details of five companies who operate a Total Quality Management System (TQM). For each company, select the system used and identify which area of the Balanced Scorecard this relates to.
Company 1: The focus of this company is to gather real-time data to assess the quality of products created during the manufacturing process. There are tight budgets and reworking any defects will affect the bottom line.
Company 2: This company is concerned about how their products are received. They have recently completed market research focused on their client's feelings. The objective is now to improve the product's look and performance to meet these expectations.
Company 3: The focus of this company is defining the customer requirements and translating this into a high-quality specification and effective operational process.
Company 4: Within this company there is a group of 6 employees who meet regularly with the objective of reducing issues that arise in the manufacturing of products.
Complete the table below by listing the TQM System used and the relevant Balanced Scorecard criteria for each company. Each response should only be used once: Quality Circle, Statistical Process Control, Kansei Engineering, Quality Function Deployment, Finance Criteria, Business Process Criteria, Learning and Growth Criteria, Customer Criteria.
Which of the following will you put into box 6?
正解：C
解説：
The correct answers are as follows:
質問 # 124
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L5M9練習教材に興味がある場合は、L5M9試験問題の以前の多くの購入者と連絡を取り、効果的なL5M9練習教材が重要な役割を果たすことの重要性について話し合ったことをお伝えします。準備プロセス。 L5M9の実践教材は、実際のL5M9ガイド資料に完全に基づいた有用なコンテンツで、試験の受験者の意欲と効率を維持します。最適なバージョンであるL5M9練習資料には、pdf、ソフトウェア、アプリバージョンの3つのバージョンがあります。
L5M9問題数: https://www.goshiken.com/CIPS/L5M9-mondaishu.html
P.S.GoShikenがGoogle Driveで共有している無料の2026 CIPS L5M9ダンプ：https://drive.google.com/open?id=1sOlWOTWumZwTy2jPP3bNjvNe2bEPpejd