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Cisco 700-805 Exam Syllabus Topics:

SectionObjectives
Topic 1: Commercial and Contract Fundamentals- Renewal pricing and discount structures
- Contract terms and compliance basics
Topic 2: Cisco Tools and Platforms- Partner and quoting systems
- Cisco ordering and subscription management tools
Topic 3: Customer Success and Value Realization- Customer adoption and success planning
- Value tracking and expansion opportunities
Topic 4: Renewals and Subscription Lifecycle- Cisco subscription models and licensing basics
- Renewal lifecycle stages and timelines
Topic 5: Renewal Sales Process- Renewal opportunity management
- Forecasting and pipeline management

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Cisco Renewals Manager Sample Questions (Q37-Q42):

NEW QUESTION # 37
Which statement best describes the success plan?

Answer: D


NEW QUESTION # 38
Which statement best describes an Ask the Expert session?

Answer: A


NEW QUESTION # 39
Which is the first step in a solutions-led sales approach?

Answer: C

Explanation:
a solutions-led sales approach is:
* A sales methodology that focuses on understanding the customer's business needs, challenges, and objectives
* A consultative process that involves discovering, proposing, validating, and closing solutions that deliver value and outcomes for the customer
* A way of differentiating Cisco and partners from competitors by offering integrated solutions that leverage Cisco's portfolio and expertise
* The first step in a solutions-led sales approach is to understand the customer's objectives, which includes:
* Asking open-ended questions to uncover the customer's pain points, goals, and priorities
* Listening actively and empathetically to the customer's responses
* Confirming and summarizing the customer's objectives and expectations References: 2: Solutions-Led Sales Approach - Cisco


NEW QUESTION # 40
An RM is coordinating a complex EA renewal. The Operations team needs to know when the quote is approved so they can prepare for order submission, but they do not actively participate in the pricing strategy.
Which role should the RM assign to the Operations team according to the RACI framework?

Answer: A

Explanation:
Under the RACI framework, a stakeholder is classified as Informed when that stakeholder must receive status updates or decision outcomes but does not directly perform the activity, approve it, or provide substantive input into the decision itself. That description exactly matches the Operations team in this scenario.
The Operations team needs visibility when the renewal quote receives approval because that event enables them to prepare for the subsequent order-submission and booking activities. However, the scenario explicitly states that Operations does not participate in the pricing strategy. Therefore, Operations should be kept informed of the quote ' s approval status rather than designated Responsible, Accountable, or Consulted for pricing.
Cisco ' s Renewals Manager v2.0 framework emphasizes use of RACI to establish clear ownership and prevent renewal execution gaps across Sales, Customer Success, Renewals, Technical, and Operations. For complex EA renewals, accurate role assignment is particularly important because multiple commercial and operational dependencies must move sequentially.
Option A is incorrect because accountability for commercial strategy belongs with the appropriate sales
/commercial owner. Option B would require Operations to provide input before pricing decisions are made, which the scenario excludes. Option C assigns execution ownership for quote creation, which is also not stated.
Operations only requires the finalized approval information so it can prepare its downstream tasks. Therefore, its RACI designation is Informed, making D correct.


NEW QUESTION # 41
What is the main purpose of CCW-R?

Answer: C

Explanation:
CCW-R stands for Cisco Commerce Software Subscriptions and Services, which is a tool that allows customers and partners to quote, order, and manage their service contracts and software subscriptions from one place. CCW-R enables users to create new or renew technical services and software subscription quotes, submit approved orders, and manage their contracts. CCW-R also provides features such as co-terming, contract alignment, service level changes, and deal discounts. CCW-R is designed to simplify the renewal process and enhance the customer experience


NEW QUESTION # 42
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