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| Section | Weight | Objectives |
|---|---|---|
| Resource Optimization | 15% | - IT resource planning and allocation - Sourcing and vendor management - Human, financial and infrastructure resources - Resource performance and efficiency |
| Framework for the Governance of Enterprise IT | 25% | - Governance assurance and continuous improvement - Alignment with enterprise goals and strategies - Principles, concepts and components of governance - Development and implementation of governance frameworks |
| Risk Optimization | 20% | - IT risk management framework - Risk identification, assessment and evaluation - Risk response and mitigation strategies - Risk monitoring and reporting |
| Benefit Realization | 20% | - Optimization of investments and outcomes - Business case development and management - Benefit measurement and monitoring - Value delivery and benefits identification |
| Strategic Management | 20% | - Enterprise architecture and technology roadmaps - Investment and portfolio management - Strategic planning and governance integration - IT strategy development and alignment |
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NEW QUESTION # 590
Which of the following provides the BEST evidence of effective IT governance?
Answer: B
Explanation:
Effective IT governance is the process of ensuring that IT supports the achievement of the organization's goals and objectives, and delivers value to its stakeholders1. IT governance involves aligning the IT strategy, policies, processes, and resources with the business strategy, needs, and expectations2. Therefore, the BEST evidence of effective IT governance is business value and customer satisfaction. Business value is the measure of the benefits and outcomes that IT provides to the organization, such as increased revenue, reduced costs, improved efficiency, enhanced innovation, or competitive advantage3. Customer satisfaction is the measure of the quality and performance of IT services and products, as perceived by the internal and external customers of the organization, such as employees, partners, suppliers, or end-users. By demonstrating business value and customer satisfaction, IT governance can show that IT is aligned with and supports the business goals and objectives.
The other options are not as good as option B. While cost savings and human resource optimization, IT risk identification and mitigation, and comprehensive IT policies and procedures are important aspects of IT governance, they are not sufficient to demonstrate effective IT governance. They are rather means to achieve the end goal of delivering business value and customer satisfaction. They do not necessarily reflect the extent to which IT supports the achievement of the organization's goals and objectives. References :=
* What is IT Governance? Definition & Examples | ASQ2
* What is IT governance? A formal way to align IT & business strategy1
* How to Measure the Value of an IT Investment - TechSoup3
* Measuring Customer Satisfaction in Information Technology Services - ISACA
NEW QUESTION # 591
Jane is the project manager of the GBB project for her company. In the current project a vendor has offered the project a ten percent discount based if they will order 100 units for the project. It is possible that the GBB Project may need the 100 units, but the cost of the units is not a top priority for the project. Jane documents the offer and tells the vendor that they will keep the offer in mind and continue with the project as planned.
What risk response has been given in this project?
Answer: C
NEW QUESTION # 592
From a governance perspective, which of the following roles is MOST important for an enterprise to keep in-house?
Answer: C
Explanation:
An information steward is a person who is responsible for ensuring the quality, accuracy, consistency, and usability of the data in an organization. An information steward works with the business users and stakeholders to understand their data needs, requirements, and expectations, and to define and implement the data policies, standards, and rules that govern the data lifecycle. An information steward also monitors and reports on the data quality issues and trends, and initiates and coordinates the data improvement actions and projects12.
From a governance perspective, the role of an information steward is most important for an enterprise to keep in-house, because it requires a close alignment with the business function, a deep knowledge of the data sources and systems, and a high level of trust and accountability. An information steward is the guardian of the business data, which is a valuable asset and a competitive advantage for any organization. Outsourcing the role of an information steward may pose significant risks to the data security, privacy, quality, and compliance12.
An information auditor is a person who performs independent and objective assessments of the data quality, integrity, and compliance in an organization. An information auditor evaluates the data governance policies, standards, and processes, as well as the data controls and safeguards. An information auditor also provides recommendations for improving the data management practices and mitigating the data risks3. An information auditor can be outsourced to provide an external and unbiased perspective on the data governance performance and issues.
An information architect is a person who designs and maintains the data structures, models, and standards in an organization. An information architect ensures that the data is organized, integrated, accessible, and consistent across different systems and platforms. An information architect also supports the data analysis, reporting, and visualization needs of the organization4. An information architect can be outsourced to leverage the expertise and experience of external consultants or vendors.
An information analyst is a person who collects, processes, analyzes, and interprets the data in an organization.
An information analyst uses various tools and techniques to extract insights and value from the data. An information analyst also communicates and presents the data findings and recommendations to support decision making and problem solving in the organization. An information analyst can be outsourced to access specialized skills or technologies that may not be available in-house. References: What is Information Audit?
Definition & Process. What is Information Architecture? Definition & Examples. What is an Information Steward? Definition & Role. 6 Key Responsibilities of the Invaluable Data Steward - Dun & Bradstreet. [What is an Information Analyst? Definition & Skills].
NEW QUESTION # 593
A board of directors is concerned that a major IT implementation has the potential to significantly disrupt enterprise operations. Which of the following would be MOST helpful in identifying the extent of the potential impact of the disruption?
Answer: D
NEW QUESTION # 594
Which of the following is the PRIMARY benefit of communicating the IT strategy across the enterprise?
Answer: B
Explanation:
According to the web search results, the primary benefit of communicating the IT strategy across the enterprise is to reduce organizational resistance during strategy execution. This is because communication can help to create a shared understanding and vision of the IT strategy, and to foster trust and commitment among the stakeholders. Communication can also help to address the concerns and expectations of different groups, and to overcome the barriers and challenges that may arise during the implementation of the IT strategy1. The other options are less important than option D, as they are not directly related to communication, but rather to other factors such as project management, performance measurement, and investment optimization. Reference:= How to Communicate Your Company's Strategy Effectively
NEW QUESTION # 595
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