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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Managing Products with Agility	- Product Backlog Management 1. Ordering and Refinement 2. Value Optimization - Stakeholder Collaboration 1. Feedback Loops 2. Expectation Management
Developing People and Teams	- Facilitation Skills 1. Decision-Making Support 2. Workshop Facilitation - Team Dynamics 1. Collaboration Techniques 2. Conflict Resolution 3. Team Coaching
Supporting Organizational Change	- Scaling Scrum 1. Organizational Agility 2. Multi-Team Collaboration - Agile Transformation 1. Change Management 2. Organizational Impediments
Scrum Master Responsibilities	- Serving the Scrum Team 1. Facilitating Scrum Events 2. Coaching Developers 3. Supporting Product Owners - Servant Leadership 1. Enabling Self-Management 2. Continuous Improvement 3. Removing Impediments
Scrum Theory and Principles	- Empiricism 1. Adaptation 2. Inspection 3. Transparency - Scrum Values 1. Respect 2. Courage 3. Openness 4. Commitment 5. Focus

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Scrum Professional Scrum Master level II (PSM II) PSM-II Prüfungsfragen mit Lösungen (Q143-Q148):

143. Frage
During the Sprint Retrospective, the team is discussing the quality issues that prevented the team from delivering a releasable Increment at the end of the Sprint. The Development Team does, however, mention that they were able to achieve a high velocity.
What are the best two responses for Steven, their Scrum Master, to take? (Choose two.)

A. Facilitate a discussion on how to improve the quality to a level high enough for the Increment to be releasable, even if the measured velocity drops in the next Sprint.
B. Acknowledge the hard work but remind the Development Team that they need to improve in order to do even more in the next Sprint.
C. Stress the value of working software over measured velocity.
D. Agree and acknowledge the Development Team's hard work, so they will be motivated to do even more in the next Sprint.

Antwort: A,C

Begründung:
Scrum employs an iterative, incremental approach to optimize predictability and control risk. The primary objective of a Sprint (iteration) is to produce a potentially shippable product Increment.
Having an Increment will allow the Scrum Team to know the right thing to do in the upcoming Sprint. Having a velocity is important but working software is the primary measure of progress.

144. Frage
You are a Scrum Master and one of the Developers approaches you and says: Every Sprint we are not completing regression testing for all of the selected Product Backlog items in the Sprint, but regression testing is part of the Definition of Done. We have discussed with the Product Owner and during the Sprint we decided to change the Definition of Done to remove regression testing. Which two actions are appropriate in this situation? (Choose the best two answers)

A. Disagree with the decision and tell them that having a stringent Definition of Done is important for the quality of the product, and they need to follow it.
B. Ask the Developers and the Product Owner what problem they are going to solve by altering the Definition of Done during the Sprint to remove regression testing. Will this raise transparency or improve quality?
C. Agree with altering the Definition of Done, if both the Developers and Product Owner agree.
D. Ask the Developers and the Product Owner if removing regression testing from the Definition of Done allows the team to produce useful and valuable Increments at the end of every Sprint?

Antwort: B,D

Begründung:
This is a good way to challenge the decision and make them think about the consequences of lowering the quality standards. The Scrum Master can help them understand the importance of delivering a potentially releasable product increment that meets the expectations of the stakeholders and customers.
This is a good way to explore the root cause of the issue and find out why they are not able to complete regression testing for all of the selected Product Backlog items in the Sprint. The Scrum Master can help them identify and remove any impediments or inefficiencies that prevent them from achieving their Sprint Goal.

145. Frage
Steven is a Scrum Master of a Scrum Team that is new to Scrum. At the halfway point of the Sprint, the Product Owner comes to Steven telling him that he is concerned the Development Team will not be able to complete the entire Sprint Backlog by the end of the Sprint.
What should Steven do in this situation?

A. Motivate the Development Team to meet their commitment to the Product Owner.
B. Add more people to the Development Team to meet the Product Owner's expectations.
C. Advise the Product Owner that the Development Team owns the Sprint Backlog and it is up to them to meet their commitments. No one tells the Development Team how to turn Product Backlog into Increments of potentially releasable functionality.
D. Coach the Product Owner that with complex software development, you cannot promise the entire scope that was forecast during Sprint Planning. As more is learned during the Sprint, work may emerge that affects the Sprint Backlog.

Antwort: D

Begründung:
Scrum is founded on empirical process control theory, or empiricism. Empiricism asserts that knowledge comes from experience and making decisions based on what is known. The Sprint Backlog is a forecast by the Development Team about what functionality will be in the next Increment and the work needed to deliver that functionality into a 'Done' Increment. The Development Team modifies the Sprint Backlog throughout the Sprint, and the Sprint Backlog emerges during the Sprint. This emergence occurs as the Development Team works through the plan and learns more about the work needed to achieve the Sprint Goal.
Why C is incorrect:
a) The Dev Team does not commit to finishing all items in the Sprint Backlog. Committing to completing all items would be fixed scope and fixed time leaving no room to adapt. They commit to the Sprint Goal and doing the right thing.
b) It's also incorrect for the PO to focus on completing the entire Sprint Backlog. Finishing everything should not be his main focus. Having a shippable increment that meets the Sprint Goal is more important than trying to finish everything. The advice in option C is equivalent to "Don't worry, they'll get everything done." but because of the complex domain, you cannot guarantee everything will get done.

146. Frage
Select the correct Scrum Team roles defined in Scrum.

A. Stakeholders, Scrum Master, Project Manager, Product Owner
B. Product Manager, Business Analyst, Development Team, Stakeholders
C. Development Team, Scrum Master, Product Owner
D. Engineers, Business Analyst, Product Owner

Antwort: C

Begründung:
The Scrum Framework only recognizes these three roles although others may be needed to help the team build the most valuable product possible.

147. Frage
You have just been hired as a Scrum Master by a company new to Scrum. The company wants to use Scrum to build a new product that was conceived by the product management department. You will be the Scrum Master of two new teams that will build a first version of the product. The product management department assigns two new Product Owners, but wants more advice about the required participation with the new Scrum Teams. Which two suggestions would you offer?
(choose the best two answers)

A. Having one Product Owner will improve the clarity of accountability to the teams and to the product management department.
B. Each Scrum Team has a separate Product Backlog, holding each team's assigned requirements.
C. Two Product Owners are necessary, one for each Scrum Team. They report to an overarching chief Product Owner.
D. A single Product Backlog should be maintained holding all requirements for the new product.

Antwort: A,D

Begründung:
Explanation
A) Having one Product Owner will improve the clarity of accountability to the teams and to the product management department. This is a good suggestion, as it ensures that there is a single person who is responsible for maximizing the value of the product and managing the Product Backlog. Having one Product Owner also avoids confusion, duplication, or conflict among multiple Product Owners who may have different visions, priorities, or expectations for the product.
D) A single Product Backlog should be maintained holding all requirements for the new product. This is also a good suggestion, as it ensures that there is a single source of truth for the product requirements and that they are transparent and visible to all stakeholders. Having a single Product Backlog also enables the Product Owner to order the items based on their value, risk, dependency, and urgency, and to collaborate with the Scrum Teams to select and refine the items for each Sprint.
References:
The Scrum Guide, section 2.3 (The Scrum Team), page 7
The Scrum Guide, section 4.1 (The Product Backlog), page 11
The Scrum Master Learning Path, module 2 (The Scrum Framework), lesson 4 (Sprint Planning) and lesson 5 (The Sprint Review)

148. Frage
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