New ITIL-4-HVIT Test Question - Reliable ITIL-4-HVIT Test Testking

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| Section | Objectives |
|---|
| Topic 1: Understand the digital product lifecycle in terms of the ITIL operating model | - Digital product lifecycle and value streams
- 1. Designing and delivering digital products
- 2. Operating and improving digital products
|
| Topic 2: Understand concepts regarding the high-velocity nature of digital enterprises | - Understand the concepts of high-velocity IT
- 1. The characteristics of high-velocity IT
- 2. Digital technology and digital organizations
|
| Topic 3: Understand how ITIL practices contribute to high-velocity IT | - Key ITIL practices for high-velocity environments
- 1. Deployment management
- 2. Service validation and testing
- 3. Business analysis
- 4. Architecture management
- 5. Information security management
|
| Topic 4: Understand the importance of the ITIL guiding principles in a high-velocity IT environment | - Applying ITIL guiding principles
- 1. Focus on value
- 2. Optimize and automate
|
| Topic 5: Understand how to contribute to achieving value with digital products | - Value creation in high-velocity IT
- 1. Customer and stakeholder value
- 2. Feedback loops and continual improvement
|
>> New ITIL-4-HVIT Test Question <<
Latest New ITIL-4-HVIT Test Question & Free Demo Reliable ITIL-4-HVIT Test Testking: ITIL 4 Specialist: High-Velocity IT
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Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q14-Q19):
NEW QUESTION # 14
Members of a busy team are frustrated because they often do not have enough time to fully understand what they are doing. They also suspect there is duplication of effort among them. The team has a new manager.
Which is the BEST action for the team's manager to take?
- A. Ask the team members to fully document their concerns
- B. Create a continual improvement register to record suggestions
- C. Observe the work and ask questions to see what really happens
- D. Invest in value stream mapping tools to document workflows
Answer: C
Explanation:
The best action is for the manager to observe the work and ask questions to see what really happens, as this provides direct insight into issues like time pressure and duplication, aligning with Lean practices such as going to the gemba (seeing work at the source).
NEW QUESTION # 15
An organization's executive management team is trying to build a Lean culture. The line managers in this organization have historically focused on ensuring that employees meet performance quotas and that the employees follow documented procedures. The executive management team is working with line managers to reinforce new ways of thinking, acting, and supporting employees. To do this, they are modelling new behaviours.
Which TWO behaviours of the line managers BEST align with Lean culture?
1. Talking directly to employees to understand how work is actually
done
2. Asking team leaders to define new procedures that ensure goals will
be met
3. Asking team leaders what help employees need and offering that help
4. Using coaching techniques to encourage and incentivize employees
- A. 3 and 4
- B. 1 and 4
- C. 2 and 3
- D. 1 and 2
Answer: B
Explanation:
In a Lean culture, line managers should talk directly to employees to understand how work is actually done (1) and use coaching techniques to encourage and support employees (4). These behaviors promote respect, continuous improvement, and empowerment, which are central to Lean principles.
NEW QUESTION # 16
An organization wants to ensure that critical digital services can be restored following a major disruption such as a data centre loss.
Which practice is MOST relevant?
- A. Business analysis
- B. Relationship management
- C. Service continuity management
- D. Service design
Answer: C
Explanation:
Service continuity management ensures that service availability and performance are maintained at a sufficient level in the event of a disaster. It defines recovery objectives, plans, and regular testing of recovery capability, complementing everyday availability and resilience measures.
NEW QUESTION # 17
An organization wants to reduce the time it takes to deliver products to its customers.
How would the 'service validation and testing' practice contribute to this objective?
- A. By investigating the rate and causes of failed changes which have created delays in previous product development cycles
- B. By validating the organization's customers and market conditions to create a shared understanding among the stakeholders
- C. By including testing in the early stages of the product development lifecycle, and throughout the development
- D. By improving the organization's understanding of the service and technical and information components to leverage CI/CD capabilities
Answer: C
Explanation:
The service validation and testing practice contributes to faster product delivery by including testing early and continuously throughout the development lifecycle, enabling earlier detection of defects and reducing delays later in the process.
NEW QUESTION # 18
A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
Which technique will BEST support the software development team in resolving these issues?
- A. Kanban
- B. Continual business analysis
- C. Minimal viable product
- D. Chaos engineering
Answer: B
Explanation:
Continual business analysis best supports the team in an unpredictable and fluctuating market, as it ensures ongoing engagement with stakeholders and constant refinement of requirements, reducing the risk of missing valuable features in releases.
NEW QUESTION # 19
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