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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager |
| Exam Number: | 700-805 |
| Real Exam Qty: | 35โ45 |
| Available Languages: | English |
| Related Certifications: | Cisco Customer Experience Specialization |
| Exam Price: | $80 USD |
| Exam Format: | Scenario-based, Multiple choice |
| Passing Score: | Not publicly disclosed |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 60 minutes |
| Recommended Training: | Renewals Manager for Partners (Official Course) Cisco SalesConnect Learning Resources |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Cisco 700-805 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended experience in Cisco renewals, contracts or customer lifecycle management |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html |
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Cisco 700-805 Exam is a 90-minute test consisting of 55-65 multiple-choice questions. Candidates will need to demonstrate their understanding of Cisco licensing models, contract management principles, and best practices for managing renewals. 700-805 exam also covers topics such as customer relationship management, sales methodologies, and negotiation skills, which are essential for success in managing renewals and contracts. Passing the exam demonstrates a candidateโs proficiency in managing and renewing Cisco products and services, which can enhance their career prospects and open up new opportunities in the IT industry.
NEW QUESTION # 123
Which service offering assists the customer in preparing for emerging industry trends?
Answer: D
NEW QUESTION # 124
An RM identifies a renewal at T-30 with no quote submitted in the pipeline. What should the RM do immediately?
Answer: A
Explanation:
At T-30, a renewal with no quote in the pipeline is materially behind the expected renewal workflow and presents an immediate on-time renewal risk. The RM should first determine what prevented quote readiness or submission-such as unresolved Installed Base discrepancies, missing commercial decisions, incorrect SKUs, incomplete approvals, procurement dependencies, or stakeholder delays-and then escalate the blocking issue with clear ownership and deadlines.
Cisco's current Renewals Manager v2.0 blueprint requires the RM to manage renewal activities through the T-
120, T-90, T-60, and T-30 checkpoints and to facilitate commercial execution and order booking in a manner that maximizes OTRR (On-Time Renewal Rate). By T-30, the motion should be focused on resolving remaining execution barriers, not beginning ordinary preparation activities.
Option A is incorrect because T-30 is not an acceptable point to treat a missing quote as routine. Option B starts customer discovery far too late and may bypass established account-team ownership. Option C is also inappropriate: creating a placeholder quote does not resolve the underlying workflow failure and may introduce inaccurate commercial data.
The RM's role is to act as the renewal coordinator, diagnose the stalled workflow, establish the responsible owner, communicate the revenue and timing exposure, and escalate as needed to preserve on-time booking.
Therefore, D is correct.
NEW QUESTION # 125
When renewing a contract with a customer, which action is important?
Answer: C
Explanation:
When renewing a contract with a customer, it is important to validate their business needs and ensure that the current solution is still meeting their expectations and goals. By validating their business needs, you can demonstrate your understanding of their situation, identify any gaps or challenges they are facing, and propose any improvements or enhancements that can add value to their experience. Validating their business needs can also help you build trust and loyalty with the customer, as well as uncover any opportunities for upselling or cross-selling additional products or services that can benefit them.
NEW QUESTION # 126
Which product addresses network segment a in issues and is comprised of Viptela and Meraki products?
Answer: C
NEW QUESTION # 127
How does Cisco define AT R?
Answer: B
Explanation:
A: Contracts/subscriptions that are available to renew.
Comprehensive and Detailed Explanation: According to the Cisco website1, ATR stands for Available To Renew, which is defined as:
* Contracts/subscriptions that are available to renew within a defined time period (usually 90, 180, or 365 days)
* A key metric for measuring the renewal opportunity and performance
* A report that shows the contract details, status, expiration date, product coverage, etc.
References: 1: Cisco Renewals Manager - Cisco
NEW QUESTION # 128
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