検証するSalesforce Salesforce-Communications-Cloud｜信頼的なSalesforce-Communications-Cloud資格準備試験｜試験の準備方法Salesforce Communications Cloud Accredited Professional (AP) Exam資格認証攻略

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Salesforce Salesforce-Communications-Cloud 認定試験の出題範囲：

トピック	出題範囲
トピック 1	計画と設計: このトピックでは、製品カタログのモデリング、注文の履行、移行戦略など、スケーラブルでベストプラクティス主導のソリューションを設計する Salesforce Communications Cloud プロフェッショナルの専門知識を測定します。Communications Cloud プロフェッショナルは、プロセスと要件をアーキテクチャガイドラインに合わせること、ユーザーストーリーに優先順位を付ける、資産管理フローを設計することについてテストされます。
トピック 2	検出: このセクションでは、Communications Cloud プロフェッショナルが顧客の IT エコシステムを評価し、KPI を定義し、ビジネスプロセスをマッピングし、データ量の考慮事項に対処して、Salesforce Communications Cloud ソリューションをビジネス目標に合わせる能力を評価します。
トピック 3	デリバリー: OOTB 機能とカスタマイズを区別し、アーキテクチャと注文コンポーネントを調整し、データ移行戦略を考案することで、最終設計を実装に変換することに重点を置いています。このトピックを習得すると、Communications Cloud プロフェッショナルとしての能力が強調されます。

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Salesforce-Communications-Cloud資格認証攻略、Salesforce-Communications-Cloud試験対策書

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Salesforce Communications Cloud Accredited Professional (AP) Exam 認定 Salesforce-Communications-Cloud 試験問題 (Q41-Q46):

質問 # 41
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?

A. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
B. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
C. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
D. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules

正解：A、C

解説：
In designing the commercial catalog to manage performance with high cart numbers, keeping the number of product attributes low and avoiding large picklists (A), and limiting complex product hierarchies and advanced rules like AutoAdd or AutoRemove (C) are crucial. These practices help maintain system performance by simplifying the product structure and reducing the processing required during CPQ and order management operations.References:Salesforce CPQ and Order Management best practices for product catalog design.

質問 # 42
ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A. Enterprise sales management
B. Multiple subscription management
C. Subscriber lifecycle management
D. Advertising sales management

正解：A

質問 # 43
ABC cloud is using communication cloud's order Management for the provision and activations of service.
As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

A. Configure GET ERP order callout task straight after the callout task that create an order in ERP.
Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record
B. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
C. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
D. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.

正解：C

解説：
To save ERP order identifiers back to the Salesforce Order record, configuring a Response DataRaptor bundle to process the create response from the ERP and save the returned ERP order identifier to the Salesforce Industries Order (SFI order) record is a streamlined approach. This leverages Salesforce Industries ' out-of-the- box capabilities for data transformation and integration, facilitating efficient and reliable data capture from external systems.References:Salesforce Industries documentation on DataRaptor and integration patterns.

質問 # 44
Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.

A. Use OmniScript for building the guided the ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS for Customers to Maximize reuse.
B. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via Lightning Out on a third-party CMS for customers to leverage the development team's Flow expertise.
C. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via community builder on a salesforce community for customers to leverage the development team's flow expertize
D. Use Omni Script for building the guided ordering journey for agents and call Omni script via community builder on a salesforce community to maximize reuse
E. Use Omni Script for building the guided ordering journey for agents and Omni script via Omni out on a salesforce community for customers to maximize governor limits and performance.

正解：A、C、D

質問 # 45
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
B. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
C. Add the delivery zip code customer field as a header in the pricing calculation matrix
D. Configure the tax rate in the price plan and it will be added automatically when added to the cart.

正解：B

解説：
To implement attribute-based pricing with tax calculations based on the service account ' s zip code, using a custom Apex class within a pricing plan step is a scalable solution. This allows for the dynamic calculation of taxes based on configurable criteria (such as zip code) and the addition of this amount to the total price in the CPQ cart, minimizing the impact on performance by leveraging efficient Apex code execution within the pricing calculation flow.References:Salesforce CPQ documentation on custom pricing methods and Apex development for CPQ.

質問 # 46
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