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| Section | Weight | Objectives |
|---|---|---|
| Interaction Design | 14% | - Designing effective page layouts - Defining user flows and interactions - Creating wireframes and prototypes |
| Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
| Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
| UX Fundamentals | 16% | - Understanding accessibility standards and guidelines - Describing the user-centered design process - Identifying user interface design principles |
| Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Discovery | 13% | - Identifying customer experience objectives and goals - Determining business needs and user needs - Analyzing existing user experiences and identifying gaps |
| Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
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NEW QUESTION # 105
A UX Designer is tasked with ensuring Lightning App Builder apps are mobile-friendly, including interactive elements.
What should be the minimum touch screen target size for interactive elements on mobile devices?
Answer: B
Explanation:
According to the Salesforce Lightning Design System, the minimum touch screen target size for interactive elements on mobile devices is 44 pixels wide x 44 pixels tall. This size ensures that users can easily tap the elements without accidentally hitting the wrong ones or missing them entirely. The touch target size also takes into account the average finger size and the device resolution. Smaller touch targets may cause frustration and errors for users, especially those with low vision, motor impairments, or large fingers.: Salesforce Lightning Design System - Sizing : Salesforce Lightning Design System - Accessibility
NEW QUESTION # 106
Which two UX design principles are key to creating excellent mobile user experiences?
Choose 2 answers
Answer: A,D
Explanation:
The two UX design principles that are key to creating excellent mobile user experiences are:
Consistency across device experiences. This means that the design of a mobile app or website should match the design of the desktop version, as well as other platforms and devices. Consistency helps users to recognize and trust the brand, as well as to navigate and use the product more easily.Consistency also reduces the cognitive load and confusion for users who switch between different devices12 Prioritization of content and UI elements on the screen. This means that the design of a mobile app or website should focus on the most important and relevant information and actions for the user, and eliminate or minimize the unnecessary or secondary ones. Prioritization helps users to achieve their goals faster and more efficiently, as well as to avoid distractions and clutter.Prioritization also improves the readability and usability of the product on smaller screens34
https://uxcam.com/blog/mobile-ux/ https://uxplanet.org/mobile-ux-design-key-principles-dee1a632f9e6
NEW QUESTION # 107
Cloud Kicks (CK) has hired a UX Designer to help with the design of its Experience Cloud site. CK wants to understand the structure and layout of the navigation menu. Which activity should the designer use while card sorting?
Answer: A
Explanation:
The correct answer is B. Have users sort the cards based on similar categories or groups, as confirmed by the study guide. Card sorting is a UX research method used to understand how users naturally categorize and mentally organize information. Salesforce Trailhead specifically describes card sorting as suitable for grouping things into categories, giving navigation-menu items as an example. For an Experience Cloud site's navigation structure, the designer can represent pages, tasks, topics, or content items as cards and ask representative users to organize them into groups that make sense to them. Depending on the research design, participants may also label those groups. The resulting patterns help inform the site's information architecture, including menu categories, grouping, hierarchy, and terminology.
Option A describes a comparative evaluation of alternative menu designs and is closer to usability comparison or A/B-style testing than card sorting. Option C imposes an arbitrary alphabetical structure instead of investigating users' mental models and expectations.
The core Discovery principle is that information architecture should reflect how users understand the domain rather than how the organization's internal structure happens to be arranged. Card sorting therefore converts user-generated grouping patterns into evidence for designing more intuitive navigation.
Study Guide reference/topics: Discovery research, card sorting, information architecture, navigation, mental models.
NEW QUESTION # 108
Which step should a UX Designer take to create and deliver responsible and transparent AI technology?
Answer: B
Explanation:
The correct answer is A. Provide clear explanations of AI predictions or recommendations. The study guide explicitly keys this response as the action associated with responsible and transparent AI.
The wording of the question places emphasis on transparency. A transparent AI experience should help the person interacting with the system understand what the AI is presenting rather than simply exposing an unexplained prediction or recommendation.
Option A directly addresses that requirement by communicating an explanation alongside the AI output. In UX terms, this gives the user more context for interpreting the system's recommendation and makes the interaction less opaque.
Option B emphasizes collecting a maximum amount of user data. Regardless of whether additional data might support personalization, that choice does not directly satisfy the transparency requirement being tested in the guide.
Option C describes an internal demonstration or education session. That could inform employees about AI, but it does not make the actual user-facing AI prediction or recommendation more understandable.
The guide therefore distinguishes between organizational activity around AI and transparency within the user experience itself. The appropriate design step is to make AI-generated outcomes understandable to the person receiving them.
Study Guide reference/topics: Responsible AI, transparency, explainability, AI recommendations, Human- Centered Design.
NEW QUESTION # 109
Cloud Kicks (CK) has a new Portal landing page built with Experience Builder. Upon review, CK does not think the company's brand experience is translated into the user experience; however, CK does confirm the Theme was set up correctly.
Which additional UX elements should be reviewed to influence the brand experience?
Answer: C
Explanation:
The additional UX elements that should be reviewed to influence the brand experience are visual, content, and interaction design.These elements are essential for creating a consistent, engaging, and memorable user experience that reflects the company's brand identity and values12.
Visual design refers to the use of colors, shapes, typography, images, icons, and other graphical elements to create a visual hierarchy, contrast, balance, and harmony on the page13.Visual design affects the user's perception, emotion, and attention, and can communicate the brand's personality, tone, and message13.For example, Cloud Kicks can use their logo, color scheme, and font to create a recognizable and distinctive visual identity for their portal landing page4.
Content design refers to the creation, organization, and presentation of text, audio, video, and other media to convey the brand's value proposition, story, and information to the user15.Content design affects the user's understanding, interest, and trust, and can communicate the brand's purpose, benefits, and voice15. For example, Cloud Kicks can use clear, concise, and compelling headlines, subheadings, and body text to highlight their products, services, and customer testimonials on their portal landing page.
Interaction design refers to the design of the user interface elements, such as buttons, links, menus, forms, and sliders, that enable the user to interact with the page and perform tasks1.Interaction design affects the user's behavior, satisfaction, and feedback, and can communicate the brand's functionality, usability, and responsiveness1. For example, Cloud Kicks can use intuitive, consistent, and accessible navigation, search, and filtering options to help the user find what they are looking for on their portal landing page.
By reviewing and improving these UX elements, Cloud Kicks can ensure that their portal landing page delivers a positive and coherent brand experience to their users, and that their brand identity is translated into the user experience.
The 5 Elements of User Experience Design
How to Create a Brand Experience That Works With Your UX
Visual Design Basics
Use Branding Sets in Experience Builder
Content Design: What It Is and Why It Matters
[How to Write Effective Web Content for Your Experience Cloud Site]
[Interaction Design Basics]
[Designing User Interfaces for Experience Cloud Sites]
NEW QUESTION # 110
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