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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Extend the user experience | 10–15% | - Implement custom client-side logic
- Use Power Apps Component Framework
|
| Topic 2: Implement Power Apps improvements | 10–15% | - Enhance model-driven apps
|
| Topic 3: Build Power Platform solutions | 10–15% | - Implement ALM practices
|
| Topic 4: Create a technical design | 10–15% | - Design solution components
|
| Topic 5: Extend the platform | 30–35% | - Customize connectors and services
|
| Topic 6: Develop integrations | 10–15% | - Secure and monitor integrations - Integrate with external systems
|
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NEW QUESTION # 236
You need to address the user interface issues.
What should you do? To answer, drag the appropriate actions to the correct issues. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Add &ribbondebug=true to the end of the application URL.
Scenario: The captions for the New and Save buttons do not render properly on the form.
You can use the an in-app tool called the Command Checker to inspect the ribbon component definitions to help us determine why the button is not rendered correctly.
To enable the Command Checker, you must append a parameter &ribbondebug=true to your D365 application URL. For example:
https://yourorgname.crm.dynamics.com/main.aspx?appid=9ab590fc-d25e-ea11-a81d-000d3ac2b3e6&ribbondeb Box 2: Use the Ribbon Workbench Adding Buttons to Ribbons
* Download and install Ribbon Workbench.
* Select a suitable ICON for your button.
* Create a solution.
* Edit the button in Ribbon Workbench.
* Publish and test.
Reference:
https://support.microsoft.com/en-us/help/4552163/ribbon-troubleshooting-guide
https://neilparkhurst.com/2015/10/19/adding-buttons-to-ribbons/
Topic 2, Adventure Works
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the button to return to the question.
Background
Current environment
Adventure Works Cycles wants to replace their paper-based bicycle manufacturing business with an efficient paperless solution. The company has one manufacturing plant in Seattle that produces bicycle parts, assembles bicycles, and distributes finished bicycles to the Pacific Northwest.
Adventure Works Cycles has a retail location that performs bicycle repair and warranty repair work. The company has six maintenance vans that repair bicycles at various events and residences.
Adventure Works Cycles recently deployed Dynamics 365 Finance and Dynamics 365 Manufacturing in a Microsoft-hosted environment for financials and manufacturing. The company plans to leverage the Microsoft Power Platform to migrate all of their distribution and retail workloads to Dynamics 365 Unified Operations.
The customer uses Dynamics 365 Sales. Dynamics 365 Customer Service and Dynamics 365 Field Service.
Retail store information
* Adventure Works Cycle has one legal entity, four warehouses, and six field service technicians.
* Warehouse counting is performed manually by using a counting journal. All warehouse boxes and items
* are barcoded.
* The Adventure Works Cycles retail location performs bicycle inspections and performance tune-ups.
* Technicians use paper forms to document the bicycle inspection performed before a tune-up and any additional work performed on the bicycle.
* Adventure Works Cycles uses a Power Apps app for local bike fairs to attract new customers.
* A canvas app is being developed to capture customer information when customers check in at the retail location. The app has the following features:
* Customer selects yes or no if they are on the mailing list.
* Customer selects the amount of times they have visited the store.
* Customer selects the type of service needed.
* The search result returns all last name records that match the search term.
Technology
Requirements
* A plug-in for Dynamics 365 Sales automatically calculated the total billed time from all activities on a particular customer account, including sales representative visits, phone calls, email correspondence, and repair time compared with hours spent.
* A shipping API displays shipping rates and tracking information on sales orders. The contract allows for
3,000 calls per month.
* Ecommerce orders are processed in batch daily by using a manual import of sales orders in Dynamics
365 Finance.
* Microsoft Teams is used for all collaboration.
* All testing and problem diagnostics are performed in a copy of the production environment.
* Customer satisfaction surveys are recorded with Microsoft Forms Pro. Survey replies from customers are sent to a generic mailbox.
Automation
* A text message must be automatically sent to a customer to confirm an appointment and to notify when a technician is on route that includes their location.
* Ecommerce sales orders must be integrated into Dynamics 365 Finance and then exported to Azure every night.
* A text alert must be sent to employees scheduled to assist in the repair area of the retail store if the number of repair check-ins exceeds eight.
* Submitted customer surveys must generate an email to the correct department. Approval and follow-up must occur within a week.
Reporting
* The warehouse manager's dashboard must contain warehouse counting variance information.
* A warehouse manager needs to quickly view warehouse KPIs by using a mobile device.
* Power BI must be used for reporting across the organization.
User experience
* Warehouse counting must be performed by using a mobile app that scans barcodes on boxes.
* All customer repairs must be tracked in the system no matter where they occur.
* Qualified leads must be collected from local bike fairs.
Issues
* Warehouse counting must be performed by using a mobile app that scans barcodes on boxes.
* All customer repairs must be tracked in the system no matter where they occur.
* Qualified leads must be collected from local bike fairs.
Internal
* User1 reports receives an intermittent plug-in error when viewing the total bill customer time.
* User2 reports that Azure consumption for API calls has increased significantly to 100 calls per minute in the last month.
* User2 reports that sales orders have increased.
* User5 receives the error message: 'Endpoint unavailable' during a test of the technician dispatch ISV solution.
* The parts department manager who is the approver for the department is currently on sabbatical.
External
* CustomerB reports that the check-in app returned only one search result for their last name, which is not the correct name.
* Nine customers arrive in the repair area of the retail store, but no texts were sent to scheduled employees.
* Customers report that the response time from the information email listed on the Adventure Works
* Cycles website is greater than five days.
* CustomerC requested additional information from the parts department through the customer survey and has not received a response one week later.
NEW QUESTION # 237
You work for a staffing company that helps employees fill temporary jobs. Available temporary jobs are categorized and listed on a secure area of the company's website.
The company wants to eliminate manual work that relates to job and candidate management. The company plans to invite employers with available jobs and job candidates to view jobs by sending personalized invitations. The company identifies the following requirements:
Human resources team members from the staffing company must be able to access the jobs listing and post available positions.
Employers seeking temporary employees must also be able to access the jobs listing and post available positions.
Approved job candidates must be notified about new positions for which they are qualified.
Approved job candidate must have an option to accept a job assignment directly from a notification.
You need to perform a gap analysis against the features and capabilities of the Power Platform.
Which features should you implement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Custom self-service portal for both employers and job candidates If you select an environment that contains customer engagement, you can create the following portals:
Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge, support resources, view the progress of their cases, and provide feedback.
Partner portal: A partner portal allows every organization with resellers, distributors, suppliers, or partners to have real-time access to every stage of shared activities.
Employee self-service portal: An employee self-service portal creates an efficient and well-informed workforce by streamlining common tasks and empowering every employee with a definitive source of knowledge.
Box 2: Model-driven app with push notifications
Compared to canvas apps, model-driven apps in PowerApps are based on underlying data - specifically, the data stored in Common Data Service (CDS).
Box 3: Webform with target set to the job custom entity
Box 4: Configure a value for the Execute Workflow on Redeeming Contact option only.
Execute Workflow on Redeeming Contact: A workflow process to be executed when the invite is redeemed.
The workflow will be passed the redeeming contact as the primary entity.
Box 5: Configure the value for the Assigned to Account option only.
Assign to Account: An account record to be associated as the redeeming contact's parent customer when the invite is redeemed.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates
https://global.hitachi-solutions.com/blog/canvas-vs-model-driven-apps
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/invite-contacts#invitation-attributes
NEW QUESTION # 238
A model-driven app has the following JavaScript code. The code is attached to the OnChange event of the Phone (telephone1) field on the Account entity.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Yes
Xrm.WebApi.updateRecord updates a table record.
Syntax:
Xrm.WebApi.updateRecord(entityLogicalName, id, data).then(successCallback, errorCallback); Box 2: Yes Box 3: No No action would be taken.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/clientapi/reference/xrm-webapi/updat
NEW QUESTION # 239
You need to use the Dynamics 365 Sales Web API to retrieve metadata information.
How should you complete the Web API queries? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Entity: LogicalName
Querying the EntityMetadata entity type:
GET [Organization URI]/api/data/v9.0/EntityDefinitions(LogicalName='account') Attribute: LogicalName Retrieving attributes:
GET [Organization URI]/api/data/v9.0/EntityDefinitions(LogicalName='account')/Attributes( Relationship: SchemaName Querying relationship metadata:
Entity relationships can also be queried using the RelationshipDefinitions entity set. You can use a query like the following to get the SchemaName property for every relationship.
GET [Organization URI]/api/data/v9.0/RelationshipDefinitions?$select=SchemaName Global Option Set: Name Querying Global OptionSets:
GET /api/data/v9.0/GlobalOptionSetDefinitions(Name='metric_goaltype')
Note: Retrieving items by name is generally easier because you probably already have some reference to the metadata item name in your code. The following table lists the alternate key properties for retrieving metadata items by name.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/webapi/query-metadata-web-api
NEW QUESTION # 240
You need to recommend solutions to meet the e-commerce automation requirements.
Which platform tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/community/power-automate-vs-logic-apps
https://docs.microsoft.com/en-us/power-automate/replace-workflows-with-flows
NEW QUESTION # 241
......
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