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SAP C_BCSCX_2502 Exam Overview:

Certification Vendor:	SAP
Exam Name:	SAP Certified Associate - Positioning SAP Business Suite via SAP Customer Experience Solutions
Exam Number:	C_BCSCX_2502
Real Exam Qty:	30
Exam Price:	$200 USD
Exam Format:	Multiple Choice, Scenario-Based, Multiple Response
Related Certifications:	SAP Customer Experience Solutions SAP Certified - Positioning SAP Business Suite
Passing Score:	70%
Exam Duration:	60 minutes
Certificate Validity Period:	SAP certification stays valid for the current solution release
Available Languages:	English
Sample Questions:	SAP C_BCSCX_2502 Sample Questions
Exam Way:	Online proctored exam or test center delivery
Pre Condition:	Basic understanding of SAP Business Suite and customer experience concepts is recommended
Official Syllabus URL:	https://learning.sap.com/certifications

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SAP C_BCSCX_2502 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.
トピック 2	Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.
トピック 3	Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions 認定 C_BCSCX_2502 試験問題 (Q20-Q25):

質問 # 20
Which of the following is a feature of SAP Customer Data Platform?

A. Product Workbench
B. Payload customer error messages
C. Al customer overview
D. Unique customer database

正解：D

質問 # 21
What are some of the features of SAP Commerce Cloud?
Note: There are 3 correct answers to this question.

A. Checkout and payment modules
B. Support end-to-end e-commerce processes
C. Delivery of an e-commerce platform
D. Customer credit scoring
E. Management of opportunities

正解：A、B、C

質問 # 22
Which of the following actions can you perform in SAP Customer Data Cloud?

A. You can record all master data (customer, products, organization) in a central database.
B. You can analyze customer preferences for communication.
C. You can manage customer segments.
D. You can migrate data using the Data Workbench.

正解：B

質問 # 23
Your customer is looking for a solution that can be used on a mobile device to execute a guided selling process.
Which SAP Customer Experience solution would you recommend?

A. SAP Commerce Cloud
B. SAP Emarsys
C. SAP Customer Data Platform
D. SAP Sales Cloud Version 2

正解：D

質問 # 24
Which solution can be used to analyze a real-time 360 view of the customer?

A. Customer Identity Access Management (CIAM) for Business-to-Consumer (B2C)
B. Enterprise Consent and Preference Management
C. Customer Identity Access Management (CIAM) for Business-to-Business (B2B)
D. SAP Customer Data Platform

正解：D

質問 # 25
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