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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:PeopleCert
Exam Name:PeopleCert ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:ITIL-4-Specialist-High-velocity-IT
Certificate Validity Period:3 years
Exam Price:Varies by region (~USD 400–550 equivalent)
Exam Format:Scenario-based questions, Closed-book, Multiple-choice
Passing Score:70% (28/40)
Exam Duration:90 minutes
Real Exam Qty:40
Available Languages:Portuguese, German, Chinese, English, Japanese, Spanish, Polish, French, Italian
Related Certifications:ITIL 4 Managing Professional
ITIL 4 Foundation
Recommended Training:PeopleCert Official ITIL 4 High Velocity IT Training
AXELOS ITIL 4 Guidance Materials
Exam Registration:PeopleCert ITIL Certification Portal
Sample Questions:Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:Online proctored or authorized test center (PeopleCert)
Pre Condition:ITIL 4 Foundation certification is required
Official Syllabus URL:https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 2
  • High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 3
  • ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 4
  • Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 5
  • Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q29-Q34):

NEW QUESTION # 29
A service provider has recently released an upgrade to its payroll service. The service provider had told the customer that the upgrade would include functionality to copy information from various other HR systems, to reduce the amount of manual data entry. However, this statement was not documented at the time and the proposed functionality was not included in design then. Which practice includes activities which could have helped to avoid this situation?

Answer:

Explanation:
Business analysis


NEW QUESTION # 30
A service provider is planning to onboard a new desktop service for a new customer.
Which activity will be carried out by the customer?

Answer: A


NEW QUESTION # 31
A bank provides an online banking service to external users. The bank measures the functional and non-functional aspects of the service in several ways and is meeting its targets. However, user satisfaction with the service is not as high as the bank would like it to be.
Which is the BEST example of an additional aspect of the service that the bank should measure?

Answer: A


NEW QUESTION # 32
A service provider is planning to onboard a new desktop service for a new customer. Which activity will be carried out by the customer?

Answer:

Explanation:
Training users in the correct procedures for accessing support for the desktop service


NEW QUESTION # 33
Which activity describes user-centered service design?

Answer: C


NEW QUESTION # 34
......

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