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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Articulating and Realising Value | 10% | - Value outcomes and benefits realization - Communicating value to stakeholders - Investment cases and business justification |
| Topic 2: Leading Cultural Change | 5% | - Driving behavioural and cultural transformation - Empowerment and participation |
| Topic 3: Unlearning Behaviors | 15% | - Governance, risk and compliance in DevOps - Cognitive bias and psychological safety - Mindset and mental models |
| Topic 4: Measuring to Learn | 15% | - Tools and techniques for measurement - Evaluating DevOps performance - Purpose of measurement |
| Topic 5: Target Operating Models and Organizational Design | 10% | - Conway's Law and organizational structure - Designing DevOps-aligned operating models - Team structures and collaboration |
| Topic 6: Becoming a DevOps Organisation | 15% | - Building safety and continuous improvement - DevOps principles and adoption - Differences between DevOps and traditional IT |
| Topic 7: DevOps and Transformational Leadership | 15% | - Definitions and benefits of DevOps - Transformational leadership principles - Leadership frameworks for change |
| Topic 8: Measuring to Improve | 15% | - Meaningful metrics and indicators - Value stream mapping - Avoiding measurement pitfalls |
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NEW QUESTION # 18
When preparing for a DevOps transformation, what technique can be used to create a shared vision of the need to change?
Answer: C
Explanation:
The correct answer is B because a value stream map is a strong technique for creating a shared view of why change is needed. Before a DevOps transformation can gain momentum, stakeholders must understand the current system of work: how demand enters, how work flows, where it waits, where it is handed off, where rework occurs, and where customer value is delayed. A value stream map makes these issues visible to everyone involved.
This shared visibility is important because transformation often fails when different teams hold different mental models of the problem. Development may see operations as a blocker, operations may see development as careless, and leadership may see only high-level delivery metrics. Value stream mapping helps replace assumptions and blame with a common evidence base. It allows stakeholders to see that many problems are systemic rather than caused by individual teams.
Kanban can help manage and visualize work, but the question asks about creating a shared vision of the need to change. Reengineering is broader and more disruptive. A change score card may track change but does not create the same end-to-end understanding. Relevant study guide references: Articulating and Socializing Vision; Measuring to Learn; Measuring to Improve; Becoming a DevOps Organization.
NEW QUESTION # 19
What is a mirror metric for % Rework in the context of Value Stream Mapping?
Answer: B
Explanation:
The correct answer is B because "% Complete and Accurate" is effectively the mirror metric of "% Rework." In value stream mapping, teams need to understand not only how long work takes, but also the quality of the work as it moves between steps. If work arrives incomplete, incorrect, unclear, or unusable, downstream teams must spend time clarifying, correcting, or repeating work. That creates rework, delays, queues, frustration, and reduced flow efficiency.
"% Complete and Accurate" measures the proportion of work that can proceed without needing correction or additional information. A higher complete-and-accurate percentage indicates better upstream quality and smoother flow. Conversely, a high rework percentage indicates that defects, missing information, poor requirements, weak handoffs, or inadequate validation are causing work to loop backward through the system.
The other options are not the correct mirror metric. Unplanned work and planned work describe work-type allocation, not quality of transfer. Repeated work is similar in meaning to rework, but it is not the recognized inverse measurement. Relevant study guide references: Measuring to Improve; Value Stream Mapping; Measuring to Learn; Becoming a DevOps Organization.
NEW QUESTION # 20
What is a characteristic of a high performing team according to Project Aristotle?
Answer: D
Explanation:
The correct answer is C because Project Aristotle identified "meaning" as one of the key dynamics of effective teams. In a high-performing team, members experience the work as personally significant, worthwhile, and connected to something they value. This matters in DevOps leadership because transformation depends on committed, engaged teams that understand why their work matters to customers, the organization, and each other.
The other options directly contradict the conditions associated with strong team performance. Feeling insecure when taking risks indicates poor psychological safety, which reduces openness, experimentation, learning, and incident transparency. Being unable to count on each other violates dependability, another essential team dynamic. Unclear goals and execution plans indicate a lack of structure and clarity, which creates confusion, duplicated effort, and weak delivery focus.
For DevOps leaders, Project Aristotle reinforces that high performance is not achieved through pressure, heroics, or command-and-control behavior. It is enabled through trust, clarity, shared purpose, and meaningful work. Relevant study guide references: DevOps and Transformational Leadership, Maintaining Energy and Momentum, Articulating and Socializing Vision, and Unlearning Behaviors.
NEW QUESTION # 21
What is a benefit of a squad model?
Answer: C
Explanation:
The correct answer is D because the squad model can both provide an effective way to scale DevOps teams and reduce the management overhead associated with silo-based structures. Squads are small, dedicated, cross- functional teams aligned to a product, service, customer journey, or value stream. They bring together the skills needed to build, test, release, operate, and improve services with fewer handoffs and less dependency on separate functional departments.
This model supports DevOps scaling because multiple squads can operate with clear ownership while coordinating through chapters, guilds, tribes, or other lightweight structures. It also reduces the overhead created by traditional silos, where work must be passed between separate teams with different priorities, queues, managers, and measures. By increasing autonomy and end-to-end accountability, squads improve flow and feedback.
Option B is incorrect because centralized control of planning is not the primary benefit of squads. In fact, DevOps-aligned squad models usually favor decentralized decision-making within aligned strategic boundaries. The goal is not uncontrolled independence, but fast local decision-making connected to shared purpose and outcomes. Relevant study guide references: Target Operating Models and Organizational Designs; Becoming a DevOps Organization; Measuring to Improve.
NEW QUESTION # 22
What doesn't help to create a culture where people feel safe to fail?
Answer: D
Explanation:
The correct answer is B because allowing leaders to punish failure directly undermines psychological safety, learning, experimentation, and transparency. A DevOps culture depends on people being willing to surface problems, admit uncertainty, report incidents, share mistakes, and test improvements. If failure is punished, teams hide information, avoid risk, reduce experimentation, and focus on self-protection rather than organizational learning.
Making experimentation time explicit supports innovation and controlled learning. Shared accountabilities and goals reduce blame between functions because teams are aligned around common outcomes rather than departmental defensiveness. Using ChatOps to swarm incidents can improve collaboration, visibility, and collective problem-solving during operational events. These practices contribute to an environment where failure is treated as information that can improve the system.
This does not mean DevOps accepts negligence or lack of discipline. It means leaders distinguish between blameworthy behavior and the normal learning that occurs in complex systems. The goal is to create conditions where teams can learn quickly and safely from failure. Punitive leadership blocks that learning cycle. Relevant study guide references: DevOps and Transformational Leadership; Unlearning Behaviors; Maintaining Energy and Momentum; Measuring to Learn.
NEW QUESTION # 23
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