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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Risk and Insurance | 15-20% | - Risk Identification and Measurement - Insurable Risk - Risk Management Process - Nature of Risk |
| Topic 2: Liability Insurance | 15-20% | - Professional Liability - Commercial General Liability (CGL) - General Liability Concepts |
| Topic 3: Automobile Insurance | 15-20% | - Personal Automobile Coverage - Commercial Automobile Coverage - Mandatory Coverage Requirements |
| Topic 4: Property Insurance | 15-20% | - Property Coverage Forms - Policy Conditions and Exclusions - Valuation and Coinsurance |
| Topic 5: Insurance Operations and Contracts | 20-25% | - Underwriting Process - Policy Structure and Interpretation - Insurance Contract Basics - Fundamental Principles of Insurance |
| Topic 6: Insurance Industry Overview | 10-15% | - Regulation and Legislation - Claims Handling - Insurance Market Structure |
>> C11 Exam Sample Questions <<
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NEW QUESTION # 14
Huronial Insurance Company submitted incorporation documents and received approval to sell personal-lines property and automobile policies. Which document will the Office of the Superintendent of Financial Institutions (OSFI) issue?
Answer: B
Explanation:
To operate as a federally regulated insurance company in Canada, an insurer must receive authorization from OSFI after meeting all incorporation and capital requirements. Once OSFI is satisfied that the insurer has complied with statutory conditions, it issues an Order to Commence and Carry On Business-commonly referred to as an order of commencement. This document grants the insurer the legal authority to start underwriting and selling insurance in Canada.
Option A is not an official document under Canadian insurance regulation. Option C does not exist in federal insurance legislation. Option D is incorrect because the establishment of an insurer is handled through incorporation documents, not a post-approval "establishment" certificate.
Therefore, the correct OSFI authorization document is B: Order of commencement.
NEW QUESTION # 15
A person applies for fire insurance on their house but fails to mention that in winter they leave the house unoccupied for two months while vacationing. What is this an example of?
Answer: A
Explanation:
Insurance contracts are built on the principle of utmost good faith, meaning applicants must disclose all material facts that could influence the insurer's decision to accept the risk or determine the premium. Failing to mention a material fact-such as the home being unoccupied for long periods-is considered non- disclosure. Unoccupancy increases the risk of vandalism, frozen pipes, fire severity, and delayed emergency response, all of which affect underwriting decisions.
Option A, negligence, refers to failure to act with reasonable care, not failure to disclose.
Option C, breach of warranty, applies only after a policy is in force and a condition guaranteed to be true is violated.
Option D, discharge of contract, refers to cancellation or completion of contractual obligations.
Since the issue arises during the application stage and involves withholding a material fact, the correct classification is non-disclosure.
NEW QUESTION # 16
In their property insurance application, a Quebec client stated there wasnohome business. The underwriter binds the policy without knowing the client runs a daycare in a detached garage. If a loss occurs, will there be consequences?
Answer: A
Explanation:
Insurance contracts rely on the principle ofutmost good faith, requiring applicants to disclose allmaterial facts-facts that would influence an underwriter's decision to accept, decline, or rate a risk. Operating a home daycare is unquestionably amaterial change in exposure, as it increases traffic, liability hazards, and occupancy risk. Even though the daycare is conducted in a detached garage, it still forms part of the premises insured.
If the clientmisrepresentsorfails to disclosethis information, and the insurer can prove concealment, the insurer mayvoid the policy ab initio (from the beginning)or deny the claim. This applies in Quebec as well, whose Civil Code also requires truthful disclosure of material risks.
Options A and B describe conditions that do not exist in Canadian property insurance.
Option D is incorrect because even low-hazard home businesses must be disclosed.
Thus,Cis correct.
NEW QUESTION # 17
Samuel is a broker who does NOT have claims-handling authority. He received a call from an insured at the scene of an auto accident. The insured was upset, and Samuel reassured her that everything would be fine because she had coverage. Later, the insurer denied the claim due to impaired driving. What should Samuel have done differently?
Answer: A
Explanation:
Brokers without claims-handling authority must be extremely careful in the statements they make to insureds, especially at the time of a loss. Samuel improperly promised coverage, something he had neither the authority nor sufficient information to confirm. Claims are determined by the insurer based on policy wording, exclusions, and investigation. The proper action would have been to reassure the insured emotionally while clearly stating that the insurer must first investigate the circumstances before any determination of coverage can be made.
Option B is inappropriate; the insured should not admit liability at the scene. Option C is improper because a broker has no authority to intervene in a police investigation. Option D is also incorrect; Samuel cannot deny coverage, as this is solely the insurer's role. Therefore, the only correct response is A, which aligns with proper professional conduct and avoids misrepresentation
NEW QUESTION # 18
Which clause paysreplacement costeven if the lossexceeds the amount of insuranceon the dwelling?
Answer: A,B,D
Explanation:
AGuaranteed Replacement Cost (GRC)clause is a special provision in homeowners' insurance that ensures the insurer will pay thefull cost to rebuild or repairthe dwellingeven if the loss exceeds the stated policy limit, provided all policy conditions are met (such as insuring to value and notifying the insurer of changes to the building).
This clause protects homeowners from unexpected increases in construction costs due to inflation, labour shortages, or material price spikes. The insurer guarantees complete reconstruction of the home, not merely up to policy limits.
Option A is not a recognized policy clause.
Option B (total replacement cost clause) is not the standard industry term.
Option C (pure restitution clause) does not exist in homeowners insurance terminology.
The only accurate clause that obligates the insurer to pay above policy limits is theGuaranteed Replacement Cost clause.
NEW QUESTION # 19
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