Experience-Cloud-Consultant復習対策、Experience-Cloud-Consultant受験料過去問

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Salesforce Experience-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Customization Considerations and Limitations7%- Platform constraints
  • 1. Experience Cloud limitations
    Topic 2: Sharing, Visibility, and Licensing17%- Security and access control
    • 1. External roles and sharing sets
      • 2. External user license selection
        • 3. Declarative sharing options
          • 4. User visibility configuration
            • 5. Object visibility settings
              Topic 3: Branding, Personalization, and Content15%- Experience customization and content
              • 1. Public Experience setup
                • 2. Site activation and deployment
                  • 3. Experience Builder customization
                    • 4. Search configuration
                      • 5. Delegated external user administration
                        • 6. Topics and knowledge articles
                          • 7. Salesforce CMS integration
                            Topic 4: Experience Cloud Basics8%- Core concepts of Experience Cloud
                            • 1. External account types
                              • 2. Use cases for Experiences
                                • 3. Experience Builder and Workspaces
                                  • 4. Common personas

                                    >> Experience-Cloud-Consultant復習対策 <<

                                    Salesforce Experience-Cloud-Consultant受験料過去問 & Experience-Cloud-Consultant受験記

                                    難しいExperience-Cloud-Consultant認定試験に合格したいなら、試験の準備をするときに関連する参考書を使わないとダメです。自分に合っている優秀な参考資料がほしいとしたら、一番来るべき場所はIt-Passportsです。It-Passportsの知名度が高くて、IT認定試験に関連するいろいろな優秀な問題集を持っています。それに、すべてのExperience-Cloud-Consultant試験問題集に対する無料なdemoがあります。It-PassportsのExperience-Cloud-Consultant問題集があなたに適するかどうかを確認したいなら、まず問題集のデモをダウンロードして体験してください。

                                    Salesforce Certified Experience Cloud Consultant 認定 Experience-Cloud-Consultant 試験問題 (Q81-Q86):

                                    質問 # 81
                                    Ursa Major Solar (UMS) is using the Customer Account Portal template where both customers and employees can log in to view information about the company. UMS would like the Home page to showcase internal resources at the top for its employees, and would like self-help resources to be available for lagged-in customers. UMS wants to exclude employee resources from the layout of the Home page when customers are logged in.
                                    Which functionality should UMS utilize to showcase the Home page in different ways?

                                    正解：D


                                    質問 # 82
                                    Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app Whet should NTO consider when building the MR help desk app?

                                    正解：D

                                    解説：
                                    One thing that NTO should consider when building the HR help desk app is that the app can centralize knowledge and self service in to one experience site. This means that NTO can use Experience Cloud to create a site that provides access to Knowledge articles, Cases, Chatter, and other features that can help its employees find answers, request assistance, and collaborate with HR staff. NTO can use Employee Cloud, which is a solution that allows NTO to create employee experience sites using Experience Cloud.


                                    質問 # 83
                                    What does a system administrator need to do when creating Experience Cloud users?

                                    正解：A


                                    質問 # 84
                                    Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?

                                    正解：A

                                    解説：
                                    Experience Tracker is a component that informs support agents working in the Service Console what actions a customer has taken on an Experience site. Experience Tracker shows information such as page views, searches, downloads, and case interactions that the customer has performed on the site. This helps agents understand the customer's context and provide better service.


                                    質問 # 85
                                    Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues.
                                    Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an Experiences site?
                                    Choose 3 answers

                                    正解：B、C、E


                                    質問 # 86
                                    ......

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