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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Apps in the Slack Platform | 7% | - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. - Identify when to set up a team to collaborate on a Slack app. - Recommend how to automate and enhance operations on a Slack workspace. |
| Topic 2: Design for Scale | 9% | - Recommend when to add support for channels that are shared externally with Slack Connect. - Describe the characteristics of an Enterprise Grid Sandbox. - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. |
| Topic 3: Core Development (Workflows, Modals, Interactivity) | 48% | - Develop interactive components such as modals and home tabs. - Handle interactive payloads and events effectively. - Build and deploy workflows using Workflow Builder and the Slack CLI. - Integrate Salesforce data with Slack applications. |
| Topic 4: Tools | 5% | - Recommend when to use sample code and external resources. - Recommend when to use the Bolt development framework to build Slack apps. - List some use cases for Slack Developer Tools (SDT). - Explain the purpose and value of Block Kit Builder. |
| Topic 5: Design for Security | 19% | - Design for security. - Identify the steps you could take to make your app communicate securely in Slack. - Request the appropriate scopes for your app's use case. - Request the appropriate tokens for your app's use case. - Implement the OAuth installation flow. - Store and retrieve data and tokens safely. |
| Topic 6: APIs for Managing Your Slack | 12% | - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. - Monitor workspace events with the Audit Logs API. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Use the SCIM API to manage Slack users and user groups. - Recommend when to use an Admin API to automate a Slack workspace or org administration. |
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NEW QUESTION # 38
Your company is an agency that works with a variety of high-profile customers. They have asked you to build an application that various customers can use to surface onboarding information to new members of their team. Due to limited resources and infrastructure, they would like for public installation of the app to be kept to a minimum, preferably only for customers of the agency.
Which type of distribution model should your application use?
Answer: C
Explanation:
C corrects the supplied document's marked answer of A. The customers described are separate businesses rather than multiple workspaces belonging to one Enterprise organization. Consequently, Enterprise organization distribution is not the correct model. Organization-ready apps are installed at the level of a single Enterprise organization and then granted access to selected workspaces belonging to that organization. They are not a distribution mechanism for unrelated customer organizations. Slack's current application-lifecycle guidance describes unlisted distributed apps-historically described as publicly distributed apps-as the correct architecture when an application needs to be installed in other customer workspaces without being publicly discoverable in the Slack Marketplace. After configuring OAuth and enabling distribution, the developer can provide the installation link specifically to selected customers. A single-workspace app cannot be installed in customers' independent workspaces. Marketplace distribution would maximize discoverability rather than keep installation restricted to the agency's customers. Therefore, the appropriate option from the supplied choices is C. Public app distribution, more precisely called unlisted distribution in current Slack documentation. This belongs to Distribute Your App, covering undistributed, unlisted distributed, Marketplace, and Enterprise organization distribution models.
NEW QUESTION # 39
In what scenario should your Slack app, designed for customer service interactions, include support for channels shared with Slack Connect?
Answer: C
Explanation:
If the app needs to offer direct customer support and communication with clients through shared external channels Support for channels shared externally via Slack Connect is essential if the app is designed to provide direct customer support and communication with clients. This enables effective and direct interactions with clients in a shared channel environment, improving the customer support experience.
Why not the other options:
*If the app is mainly for internal workflows and training, it doesn't necessitate external channel integration.
*Handling sensitive customer information typically requires privacy and security that may not be suitable for external channels.
*An app focused solely on internal automated requests would not benefit from external channel support.
NEW QUESTION # 40
Your Slack app is designed to facilitate project collaboration.
In what scenario should you add support for channels shared externally with Slack Connect?
Answer: D
Explanation:
When the app needs to interact with external partners, clients, or vendors who are part of the collaboration process Adding support for channels shared externally with Slack Connect is recommended when the app is intended for interactions involving external partners, clients, or vendors. This facilitates seamless collaboration across different organizations, enhancing the app's utility in multi-company collaborative projects.
Why not the other options:
*If the app is used exclusively within internal teams, there's no need for external channel support.
*Sharing sensitive internal data externally would be inappropriate, and the app should not support external channels in this case.
*Monitoring employee activity is typically an internal function and does not require external collaboration through Slack Connect.
NEW QUESTION # 41
Which of the following best describes a distributed Slack app?
Answer: B
Explanation:
An app that is available in the Slack App Directory and can be installed by any Slack user A distributed app in Slack is one that is available on the Slack App Directory, allowing any user or organization using Slack to find and install the app. This makes it accessible to a wide user base, differentiating it from single workspace or internal apps.
Why not the other options:
*It describes a single workspace app, which is confined to one specific workspace.
*It refers to an internal app, designed for use within a specific organization and not for public access.
*It describes a process of sharing, not an app category.
NEW QUESTION # 42
A company wants to integrate a Slack app for managing IT support tickets. The app should enable employees to easily report technical issues.
Which feature should be used to initiate the ticket creation process?
Answer: A
Explanation:
Set up a global shortcut that opens a form for employees to report their IT issues A global shortcut is the most user-friendly and efficient way for employees to initiate the IT support ticket process. It allows for immediate access to a structured form where employees can detail their technical issues, simplifying the reporting process.
Why not the other options:
*Proactive questioning by a bot might be seen as intrusive and may not always align with the actual occurrence of IT issues.
*It requires employees to remember and use a specific slash command, which might be less intuitive than a global shortcut.
*Using an interactive message in a common channel may not provide the privacy and structured input needed for reporting IT issues.
NEW QUESTION # 43
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