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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

Topic	Details
Topic 1	Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Topic 2	Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Topic 3	Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 4	Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q52-Q57):

NEW QUESTION # 52
The development team at U+Bank wants to create multiple test personas for their new engagement strategy quickly. A team member suggests using Pega GenAI features instead of creating a manual persona to improve efficiency and speed up the testing process.
Which advantage does Pega GenAI provide when creating personas compared to manual creation?

A. Pega GenAI creates personas that do not require validation or review after generation.
B. Pega GenAI allows describing persona traits by using natural language to speed up creation.
C. Pega GenAI automatically builds engagement policies for every persona it creates.
D. Pega GenAI removes the need to configure channel context during persona testing.

Answer: B

NEW QUESTION # 53
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint Is applied, how many actions are delivered by the outbound run?

A. 75 emails 25 SMSes
B. 0
C. 1
D. 75 SMSes and 25 emails

Answer: B

NEW QUESTION # 54
As a decisioning architect, you have built a decision strategy that selects actions that are below the average printing cost. The decision strategy contains 'Black Label', 'Red Label,' and 'Blue Label" Proposition components. The printing cost of the Proposition components are calculated based on the 'BaseCost' and
'LetterCount*.

The details of the proposition components are provided in the following table:

Which propositions does the strategy output?

A. Black Label
B. Black Label and Red Label
C. Red Label
D. Black Label and Blue Label

Answer: B

NEW QUESTION # 55
You are a decisioning architect responsible for configuring offer prioritization for home loan offers based on the business requirements. Select each prioritization factor on the left and drag it to the correct condition on the right.

Answer:

Explanation:
A close-up of a document AI-generated content may be incorrect.

NEW QUESTION # 56
U+ Bank, a retail bank, has purchased Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?

A. Create an external email treatment and use an external tool to design the email.
B. Create an internal email treatment and import the email content HTML.
C. Create an internal email treatment and use Customer Decision Hub to design the email.
D. Create an external email treatment and use Customer Decision Hub to design the email.

Answer: A

Explanation:
To implement this requirement, you need to create an external email treatment and use an external tool to design the email. An external email treatment is a type of treatment that allows you to use a third-party email service provider to send emails to your customers. You can configure the external email treatment with the name of the provider, the authentication details, and the template ID that corresponds to the email content that you design using an external tool. This way, you can leverage your existing tools and processes for sending emails, while still using Customer Decision Hub to select the best actions and treatments for your customers.
Verified References: Pega Academy - Decisioning Consultant - Creating external treatments

NEW QUESTION # 57
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