Valid 220-1202 Test Voucher–Free Download Exam Pattern for 220-1202: CompTIA A+ Certification Exam: Core 2

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CompTIA 220-1202 Exam Syllabus Topics:

Section	Weight	Objectives
Software Troubleshooting	23%	- Mobile device troubleshooting 1. App and OS update failures 2. Connectivity and synchronization issues 3. Performance and battery problems - Operating system issues 1. Boot errors and startup problems 2. System crashes and performance issues 3. Update and driver failures - Application and security troubleshooting 1. Installation and compatibility problems 2. Security-related issues and fixes 3. Application crashes and errors
Operating Systems	28%	- Mobile operating systems 1. App installation and security settings 2. Android and iOS configuration 3. Mobile device management - macOS, Linux, and Chrome OS basics 1. Command-line operations 2. Installation and navigation 3. System configuration and maintenance - Windows installation, configuration, and management 1. Device drivers and system updates 2. Windows 10/11 features and settings 3. File systems, partitions, and storage management 4. Command-line tools and scripting
Operational Procedures	21%	- Communication and professionalism 1. SLA management 2. Incident reporting 3. Customer service techniques - Safety and compliance 1. Workplace safety procedures 2. Privacy and regulatory compliance 3. Environmental controls - IT service management 1. Documentation and change management 2. Backup and recovery processes 3. Disaster recovery planning
Security	28%	- Threats and mitigation 1. Social engineering prevention 2. Data protection and disposal 3. Malware types and removal - Network and application security 1. Encryption technologies 2. Wireless security protocols 3. Firewalls and security appliances - Security fundamentals 1. Authentication and authorization 2. Zero Trust concepts 3. Permissions and access control

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q50-Q55):

NEW QUESTION # 50
Which of the following biometric security measures involves comparing the pattern of a user's veins with a stored image?

A. Facial recognition
B. Retinal scanner
C. Voice matching
D. Fingerprint reader

Answer: B

Explanation:
A retinal scanner authenticates a user by comparing the unique pattern of blood vessels in the retina with a previously stored biometric image.

NEW QUESTION # 51
A user renames a .txt file to an .xml file. Windows Explorer shows the filename as Document.xml, but the file properties still show the type as Text Document (.txt). Which of the following controls enables the user to correctly change the file type?

A. Personalization
B. Indexing options
C. Hide extensions
D. Format command

Answer: C

Explanation:
The correct answer is D. Hide extensions, because Windows File Explorer hides known file extensions by default, which can cause confusion when renaming files. When extensions are hidden, a user may unknowingly change only the visible filename and not the actual file extension.
The Quentin Docter - CompTIA A+ Complete Study Guide explains that Windows uses file extensions to determine file type associations. If file extensions are hidden, renaming a file from Document.txt to Document.
xml may actually result in Document.xml.txt, even though only Document.xml is displayed.
The Travis Everett & Andrew Hutz - All-in-One Exam Guide states that to properly change a file's extension, users must enable "File name extensions" in File Explorer. This allows the user to see and modify the true extension, ensuring the operating system recognizes the correct file type.
The Mike Meyers / Mark Soper Lab Manual reinforces that options such as indexing, personalization, or formatting do not affect how Windows interprets file types. Only visibility of file extensions allows accurate renaming.
Therefore, disabling the "Hide extensions for known file types" setting is required to correctly change the file type, making D the correct answer.

NEW QUESTION # 52
A technician is preparing to replace the batteries in a rack-mounted UPS system. After ensuring the power is turned off and the batteries are fully discharged, the technician needs to remove the battery modules from the bottom of the rack. Which of the following steps should the technician take?

A. Ensure the fire suppression system is ready to be activated.
B. Use appropriate lifting techniques and guidelines.
C. Place the removed batteries in an antistatic bag.
D. Wear a face mask to filter out any harmful fumes.

Answer: B

Explanation:
UPS batteries are heavy and often located at the bottom of racks to maintain balance. Safe removal requires the use of correct lifting techniques to avoid injury. OSHA and workplace safety standards emphasize ergonomic handling when dealing with heavy equipment.
A). Fire suppression readiness is important for fire safety but not specifically relevant to battery removal.
C). Antistatic bags are for electronic components, not heavy battery modules.
D). A face mask is not generally necessary unless there is a chemical leak, which is not indicated here.
Reference:
CompTIA A+ 220-1102 Objective 4.3: Explain common safety and environmental impacts and procedures.
Study Guide Section: Safe handling procedures - lifting techniques, battery handling

NEW QUESTION # 53
A desktop technician is hardening a newly installed company workstation. Which of the following actions should the technician take? (Choose two.)

A. Disable the guest account.
B. Disable the screensaver.
C. Enable a virtual assistant.
D. Change the default administrator password.
E. Install remote collaboration tools.
F. Implement a disclaimer on the log-in screen.

Answer: A,D

Explanation:
Disabling the guest account prevents unauthorized access.
Changing the default administrator password strengthens security by preventing easy compromise.

NEW QUESTION # 54
Which of the following methods is a way to superficially delete files on a hard drive?

A. Wiping
B. Shredding
C. Degaussing
D. Low-level formatting
E. Drilling

Answer: D

Explanation:
Low-level formatting removes file system structures and references without physically destroying the drive, making it a superficial deletion method compared to physical destruction techniques.

NEW QUESTION # 55
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