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| Section | Objectives |
|---|---|
| Topic 1: Analytics and Reporting | - Dashboards and performance tracking - Retail execution KPIs |
| Topic 2: Retail Execution | - Store visits and in-store activities - Route planning and field service processes |
| Topic 3: Trade Promotion and Retail Strategy | - Trade promotion management concepts - Retail execution planning |
| Topic 4: Mobile and Field Enablement | - Mobile app usage for field reps - Offline capabilities and sync behavior |
| Topic 5: Data Model and Configuration | - Consumer Goods Cloud data model basics - Account, retail store, and visit setup |
| Topic 6: Consumer Goods Cloud Fundamentals | - Business value and use cases - Core concepts of Consumer Goods Cloud |
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NEW QUESTION # 63
Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotionand inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure theyare able to capture these KPIs?
Answer: C
Explanation:
This approach allows Field Reps to specifically assess and record the KPI related to the functionality of the Computer Display Unit and its effectiveness in assisting customers with backpack fitting.
NEW QUESTION # 64
How is a promotion linked to a Retail Store?
Answer: C
Explanation:
A promotion is linked to a Retail Store through a Promotion Channel record. Salesforce uses Promotion Channel as the association object that determines where a promotional activity applies within the Consumer Goods Retail Execution data model.
The Promotion object defines the promotional activity itself, while related objects provide its product and distribution context. Promotion Product associates a promotion with an individual Product2 record, and Promotion Product Category associates the promotion with a product category. Promotion Channel, in contrast, associates the promotion with its intended retail destination.
Salesforce defines Promotion Channel as the association of a Promotion with a Retail Store, Retail Store Group, or Account. This design allows a promotion to be distributed at the most appropriate organizational level. For example, a promotion can target one individual outlet, all stores belonging to a particular retail group, or stores associated with an account.
This relationship also supports field execution. When a representative performs a Promotion Check, Salesforce can determine which promotions are applicable to the store being visited and present the appropriate promotion information and compliance assessments.
Therefore, Promotion Channel provides the standard data-model relationship between a Promotion and a Retail Store.
Study Guide Topics:Data Setup - > Promotion - > Promotion Channel - > Retail Store - > Retail Store Group
NEW QUESTION # 65
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
Answer: A
Explanation:
CRM Analytics for Agentforce Consumer Goods requires a minimum set of records before the Analytics for Consumer Goods app can be successfully created. Salesforce identifies the required data objects as Account, RetailStore, Visit, RetailVisitKpi, and Product2. An Order record is additionally required when the organization wants to include both Retail Execution and sales data.
The Retail Visit KPI requirement is particularly important because Retail Visit KPI records contain actual information captured during visits against the Assessment Indicator Definitions and targets configured for Retail Execution. These records provide the analytics layer with visit-level compliance and performance measurements that can be used in dashboards for store performance, product performance, territory analysis, and other Retail Execution insights.
Retail Visit KPI records are generated as part of the assessment-task process based on the underlying Retail Store KPI configuration. Salesforce therefore requires at least one RetailVisitKpi record in the organization when validating the data prerequisites for the CRM Analytics application.
The analytics setup process validates these minimum data requirements and displays a message when required records are missing.
Study Guide Topics:Analytics - > CRM Analytics for Agentforce Consumer Goods - > Data Requirements - > Retail Visit KPI - > Retail Execution Analytics
NEW QUESTION # 66
Which of the following have promotions associated with them using the Consumer Goods Cloud Data Model?
Answer: B
Explanation:
Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI are four objects that have promotions associated with them using the Consumer Goods Cloud Data Model. These objects help users to define, execute, and measure promotions in retail stores. They are:
Promotion Product, which represents a product that is part of a promotion.
Promotion Channel, which represents a channel or segment where a promotion is applicable.
Retail Store KPI, which represents a key performance indicator that measures how well a retail store is performing against a specific promotion goal or target.
Retail Visit KPI, which represents a key performance indicator that measures how well a field rep executed a promotion during a store visit. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.
NEW QUESTION # 67
Northern Trail Outfitters (NTO) is expanding quickly and wants to improve their reps productivity. Business leadership has expressed their desire to leverage Salesforce Einstein Vision to accomplish this. What are the three recommended steps for setting up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf?
Answer: A,C,E
NEW QUESTION # 68
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