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Cisco 350-801 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Architecture20%- Cisco collaboration architecture fundamentals
  • 1. Cisco collaboration components overview (CUCM, IM&P, Unity Connection)
    • 2. SIP architecture and call signaling flow basics
      • 3. On-premises and cloud deployment models
        Topic 2: Quality of Service (QoS)10%- Collaboration QoS implementation
        • 1. End-to-end QoS deployment models
          • 2. Classification and marking of voice/video traffic
            • 3. Queuing and congestion management
              Topic 3: Collaboration Applications15%- Cisco collaboration application services
              • 1. Cisco Webex integration concepts
                • 2. IM and Presence services
                  • 3. Unity Connection voicemail services
                    Topic 4: Security10%- Collaboration security fundamentals
                    • 1. Secure SIP trunking and certificates
                      • 2. TLS/SRTP encryption for voice and video
                        • 3. Endpoint authentication and registration security
                          Topic 5: Network Infrastructure25%- Voice and video network infrastructure
                          • 1. Media resources (transcoders, MTP, conference bridges)
                            • 2. Gateways and SIP trunking configuration concepts
                              • 3. IP addressing and routing for collaboration endpoints
                                Topic 6: Call Control and Dial Plan20%- Call control configuration and management
                                • 1. Cisco Unified Communications Manager (CUCM) call routing
                                  • 2. Dial plan design and implementation
                                    • 3. SIP and SCCP endpoints management

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                                      Cisco Implementing and Operating Cisco Collaboration Core Technologies Sample Questions (Q379-Q384):

                                      NEW QUESTION # 379
                                      A Company s employees have been complaining that they have been unable to select options on the internal IVR of the help desk. IT support has been given Cisco UCM traces and below is the snippet of the SDP of the INVITE packet.

                                      How is this issue resolved?

                                      Answer: C


                                      NEW QUESTION # 380

                                      Refer to the exhibit. Calls to Cisco Unity Connection are failing across Cisco Unified Border Element when callers try to select a menu prompt Why is this happening and how is it fixed?

                                      Answer: D


                                      NEW QUESTION # 381
                                      What is the element of Cisco collaboration infrastructure that allows Jabber clients outside of the network to register in Cisco Unified communications Manager and use its resources?

                                      Answer: C

                                      Explanation:
                                      Cisco Unified Communications Mobile and Remote Access (MRA) is part of the Cisco Collaboration Edge Architecture. It allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when the endpoint is outside the enterprise network. The Expressway provides secure firewall traversal and line-side support for Unified CM registrations.


                                      NEW QUESTION # 382

                                      Refer to the exhibit. The SDP offer/answer has been completed successfully but there is no DTMF when users press keys. What is the cause of the issue?

                                      Answer: C


                                      NEW QUESTION # 383
                                      Which command in the MGCP gateway configuration defines the secondary Cisco Unified Communications Manager server?

                                      Answer: A


                                      NEW QUESTION # 384
                                      ......

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