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| Section | Weight | Objectives |
|---|---|---|
| Fundamentals | 9% | - Navigate the Slack Admin console - Differentiate between Slack plans and features - Understand Slack roles and responsibilities |
| Workspace Administration | 9% | - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations |
| App Administration | 10% | - Configure app permissions and settings - Understand Slack Connect for inter-organization collaboration - Manage integrations and workflows - Manage app approvals and app directory |
| Security | 15% | - Configure security policies and compliance settings - Manage DLP (Data Loss Prevention) and retention policies - Monitor and audit workspace activity - Configure domain and IP restrictions - Enable multi-factor authentication (MFA) |
| Enabling Slack Success | 15% | - Promote best practices and user adoption - Create help channels for user support - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement |
| Channel & User Group Administration | 28% | - Configure channel management policies - Convert public channels to private channels - Manage user groups and channel permissions - Implement channel naming conventions and best practices - Manage default channels and required channels |
| User Lifecycle Management | 14% | - Manage user roles and admin roles - Handle user onboarding and offboarding - Configure single sign-on (SSO) and identity management - Configure user provisioning and deprovisioning |
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NEW QUESTION # 120
Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join.
Which access level should Jorge set for this workspace?
Answer: B
Explanation:
Slack defines "By Request" access as:
"A workspace or channel is visible to all users, but users must request to join, and Admins or Owners must approve each request." This model fits Jorge's need for visibility plus control over membership approval.
(Reference: Slack Administration Study Guide - Workspace Access Levels) Reference: https://slack.com/intl/en-pk/help/articles/201330256-Invite-new-members-to-your-workspace
NEW QUESTION # 121
You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)
Answer: D
Explanation:
According to Slack's Enterprise Grid admin settings:
"Org Admins and Org Owners can lock the guest invitation setting at the organization level from the Org Admin dashboard to prevent Workspace Admins from controlling it independently." Option A only applies to workspace-level settings (not sufficient). Option B is unnecessary because Org Admins also have permission. Option C is just communication without any enforcement.
(Reference: Slack Administration Study Guide - Managing Guest Access in Enterprise Grid)
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NEW QUESTION # 122
You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.
What should you do to ensure new users automatically join these channels?
(Select the best answer.)
Answer: D
Explanation:
Slack officially supports configuring Default Channels for workspaces:
"Default channels are channels that new members will automatically join when they first sign in to Slack." Creating workflows (A) or pinning channels (B) are helpful for awareness but don't enforce automatic joining.
Training managers manually (C) is inefficient and prone to errors.
(Reference: Slack Administration Study Guide - Managing Default Channels)
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NEW QUESTION # 123
You're the Slack Workspace Admin at a mid-sized company. You're working on an onboarding strategy that encourages members to self-start and learn about Slack at their own pace.
Which strategy should you choose?
(Select the best answer.)
Answer: D
Explanation:
Slack recommends using self-paced resources and workflows for onboarding:
"Workflow Builder allows admins to create automated onboarding workflows that include links to Help Center articles, internal documentation, and recorded webinars, enabling new users to learn at their own pace." Hackathons (B) and Slack 101 live trainings (D) are great, but they are scheduled sessions, not self-paced.
Custom bots (C) add overhead and are not necessary for scalable self-service onboarding.
(Reference: Slack Administration Study Guide - Onboarding Strategies Using Workflow Builder)
NEW QUESTION # 124
Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?
Answer: A
Explanation:
Slack adoption best practices emphasize:
"Behavior modeled by leadership has the greatest impact on changing how teams communicate. When executives and leaders use public channels, it sets a strong cultural example." Mandating behavior (Option B) or limiting private channel creation (Option A) can cause resistance, while education (Option D) is useful but less impactful than leadership modeling.
(Reference: Slack Administration Study Guide - Building a Public-First Culture)
NEW QUESTION # 125
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