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Salesforce ED-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Implementation Strategies18%- Governance Framework
  • 1. Center of Excellence
  • 2. Release Management
- Data Migration
  • 1. Legacy System Migration
Functional Knowledge18%- Advancement & Alumni
  • 1. Donor Management
- Student Lifecycle
  • 1. Recruitment
  • 2. Admissions
  • 3. Retention
Solution Design23%- Data Model Configuration
  • 1. Academic Program Model
  • 2. Household Account Model
- Security & Access
  • 1. Sharing Rules
  • 2. Profiles & Permission Sets
Domain Expertise28%- Salesforce.org Product Suite
  • 1. Marketing Cloud for Education
  • 2. Nonprofit Success Pack (NPSP)
- Education Cloud Applications
  • 1. Student Success Hub
  • 2. EDA (Education Data Architecture)
Integration & Analytics13%- Reporting
  • 1. Salesforce Reports & Dashboards
- Third-party Integrations
  • 1. SIS (Student Information System)

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Salesforce Certified Education Cloud Consultant Sample Questions (Q155-Q160):

NEW QUESTION # 155
A college is interested in a Salesforce.org Open Source Common project they read about on the Power of Us Hub. The college wants to know the benefits of an open source solution supported by the Open Source Commons.
What is one benefit of Open Source Common Projects the consultant can share with the college?
Choose 1 answer.

Answer: D

Explanation:
One benefit of Open Source Common Projects that the consultant can share with the college is that projects go through a Salesforce Security review. This means that the projects are evaluated and approved by Salesforce for their security standards and best practices. This ensures that the projects are safe and reliable for customers to use. Projects are not owned solely by Salesforce.org, but rather by the community. Projects do not focus on replacing paid solutions, but rather on enhancing existing solutions or addressing gaps. Projects do not allow only a few participants, but rather welcome anyone who wants to contribute. Reference:
https://www.salesforce.org/open-source-commons/
https://www.salesforce.org/blog/announcing-open-source-commons/


NEW QUESTION # 156
A university is working with a consultant to install and configure the Education Data Architecture (EDA). The university uses the Default Account Model. The university wants accounts to include the first and last name of each contact at the time the contact is created.
Which action should the consultant take in EDA Settings to meet this requirement?

Answer: B

Explanation:
The Default Account Model in EDA creates one account for each contact and names it after the contact's full name. However, if the contact's name changes, the account name does not update automatically. To meet the requirement of including the first and last name of each contact at the time the contact is created, the consultant should edit the Administrative Account Name Format in EDA Settings. This allows the consultant to define a custom formula for naming accounts based on contact fields. For example, the formula could be FirstName & " " & LastName. Reference: [Salesforce Education Cloud Academy: Consultant Fundamentals], [EDA Account Naming]


NEW QUESTION # 157
Where can a customer access the open-source common sprint project code repositories?

Answer: B

Explanation:
GitHub is a web-based platform that hosts open-source code repositories for developers to collaborate on projects1. Customers can access the common sprint project code repositories on GitHub by visiting the Salesforce.org Open Source Commons organization page2. There, they can find various community projects stemming from Salesforce.org Open Source Community Sprints, such as Data Generation Toolkit, Outbound Funds Module, and Membership Schema and Benefits2. These projects are compatible with Education Cloud and can be used to extend its functionality and features. Reference:
1: What is GitHub? - GitHub Docs3
2: Salesforce.org Open Source Commons - Community Sprint Projects4


NEW QUESTION # 158
What is the correct order of operations to ensure customer success in an Education Cloud implementation?

Answer: C

Explanation:
The correct order of operations to ensure customer success in an Education Cloud implementation is:
Conduct Discovery Workshops: This is the first step where the consultant gathers information and requirements from the customer and stakeholders through interviews, surveys, or observations.
Document Current State: This is the second step where the consultant analyzes and documents the current processes and systems that the customer uses and identifies gaps and opportunities for improvement.
Generate Solution Design: This is the third step where the consultant creates and presents a solution design document that outlines how Salesforce will meet the customer's requirements and expectations, and defines the scope, timeline, and budget of the project.
Write Test Scripts & Plans: This is the fourth step where the consultant writes test scripts and plans that describe how to test the functionality and usability of the solution in different scenarios and conditions, and defines the success criteria and exit criteria for testing.
Build Solution & Test: This is the fifth step where the consultant builds the solution in a sandbox environment using declarative or programmatic tools, and tests the solution using the test scripts and plans to ensure quality and accuracy.
Deploy: This is the sixth and final step where the consultant deploys the solution into the production environment using change sets or other deployment tools, and provides training and support to the customer and end users.
Documenting Current State, Conducting Discovery Workshops, Writing Test Scripts & Plans, Building Solution & Test, Generating Solution Design, or Deploying are not correct orders of operations to ensure customer success in an Education Cloud implementation. Reference:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics


NEW QUESTION # 159
The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.
Which solution should the consultant recommend?

Answer: B

Explanation:
An app on the AppExchange is a solution that the consultant can recommend to extend the Salesforce environment to support event management functionality. The AppExchange is a marketplace where customers can find apps that provide additional features and solutions for Salesforce. There are many apps on the AppExchange that offer event management capabilities, such as registration pages, ticketing, and agenda-building. The consultant can help the Advancement department choose an app that meets their needs and budget. Elevate and Giving Pages, Gift Entry Manager, and Event Monitoring are not solutions that can provide event management functionality. Reference:
https://appexchange.salesforce.com/appxStore?type=App&keyword=event%20management
https://www.salesforce.org/blog/event-management-apps-for-nonprofits-and-higher-ed/


NEW QUESTION # 160
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