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SAP C-BCSCX-2502 Exam Syllabus Topics:

SectionObjectives
Integration Across SAP CX and SAP Business Suite- Integration with SAP S/4HANA and SAP Business Technology Platform
  • 1. End-to-end process integration
    • 2. Data flow between CX and ERP systems
      Positioning SAP Customer Experience Solutions- Business value positioning of SAP CX
      • 1. Customer experience transformation scenarios
        • 2. Omnichannel customer engagement
          Understanding the SAP Customer Experience Portfolio- SAP CX portfolio components (Sales, Service, Marketing, Commerce, Customer Data)
          • 1. Use cases across customer journey
            • 2. Solution capabilities and value propositions
              Customer Data, Analytics, and Experience Management- Customer identity and consent management
              • 1. Data-driven customer engagement
                • 2. Personalization and analytics use cases

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                  C-BCSCX-2502 - SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions โ€“Valid Valid Vce Dumps

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                  SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q31-Q36):

                  NEW QUESTION # 31
                  Your customer is looking for a solution that can be used on a mobile device to execute a guided selling process.
                  Which SAP Customer Experience solution would you recommend?

                  Answer: C


                  NEW QUESTION # 32
                  What is SAP Customer Data Cloud designed to do?

                  Answer: B


                  NEW QUESTION # 33
                  Which of the following are solution capabilities of SAP Emarsys?
                  Note: There are 3 correct answers to this question.

                  Answer: C,D,E


                  NEW QUESTION # 34
                  Which application would you recommend to manage the customer consent and preference lifecycle?

                  Answer: C


                  NEW QUESTION # 35
                  What are some of the features of SAP Commerce Cloud?
                  Note: There are 3 correct answers to this question.

                  Answer: B,C,E


                  NEW QUESTION # 36
                  ......

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