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| Section | Objectives |
|---|---|
| Topic 1: Decision-Making Frameworks | - Cost-Benefit Analysis - Risk Analysis and Assessment - Evidence-Based Decision Making - Rational Decision Models |
| Topic 2: Business Intelligence and Analytics | - Data Mining Concepts - Key Performance Indicators (KPIs) - Predictive Analytics Basics - Dashboards and Reporting |
| Topic 3: Data-Driven Culture and Communication | - Stakeholder Communication - Presenting Data Insights - Building Data-Informed Organizations - Ethical Considerations in Data Use |
| Topic 4: Data Analysis Fundamentals | - Data Quality and Cleaning - Descriptive Statistics - Data Types and Measurement Scales - Data Visualization Techniques |
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問題 #56
A school board has nine voting members. Five members need to be chosen each year for the finance committee. Why should the combination technique be used when selecting committee members?
答案：C
解題說明：
The combination technique is appropriate when selecting items or people from a group and the order of selection does not matter. In this case, five members are being chosen from nine voting members to serve on the finance committee. What matters is which five individuals are selected, not the sequence in which their names are chosen. Combinations are used precisely for this type of situation because they count unique groups without regard to arrangement. If order did matter, then a permutation approach would be required instead. The options referring to correlation and meeting attendance are unrelated to the mathematical reason for using combinations. This is a straightforward committee-selection problem, which is one of the most common applications of combinations in probability and counting methods. Recognizing whether order matters is the essential step in choosing between combinations and permutations. Since a finance committee is defined by its membership rather than by the order in which members were picked, the correct answer is that the selection order of committee members is not important.
問題 #57
A county government must increase trust among voters that their tallying machines are accurately calibrated to count their votes. Each department is tasked with creating an online marketing campaign; however, the budget for these campaigns is limited.
How can the county apply data analytic approaches to allocate funds to each department?
答案：C
解題說明：
Allocating limited resources effectively requires identifying where needs and risks are greatest. In data-driven decision making,measuring voter complaints per departmentprovides a direct, objective indicator of trust issues and communication gaps.
Departments with higher complaint volumes may require greater outreach to restore voter confidence. Using this metric allows funds to be allocated where they will have the greatest impact. Benchmarking turnout rates does not isolate departmental needs, and surveys of controllers or employees introduce subjectivity rather than evidence-based prioritization.
Therefore, the correct answer isA.
問題 #58
A professional services firm is undergoing a business process improvement exercise to improve productivity, staff morale, and client satisfaction. Management compensation will be tied specifically to improvement in productivity during the fiscal year. Which tool should be used to quantify a measurable standard to help the company track the productivity goal for the fiscal year?
答案：D
解題說明：
The best tool for quantifying a measurable standard tied to a specific productivity goal is a key performance indicator. A KPI provides a focused, numerical measure that allows the firm to track progress over time and determine whether the targeted improvement is being achieved during the fiscal year. Because management compensation will be linked specifically to productivity improvement, the organization needs a clear and objective metric that can be monitored consistently. A balanced scorecard is broader and may include productivity as one component, but it is not the most direct tool for measuring one targeted operational result.
A net promoter score is related to customer loyalty and satisfaction, not productivity. Results-based management is a broader management approach rather than a single measurable standard. Since the question asks which tool should be used to quantify a measurable standard for tracking the goal, the correct answer is key performance indicator. It provides the direct, specific measure needed for performance monitoring and accountability.
問題 #59
For which situation could a scatter diagram be used?
答案：B
解題說明：
Ascatter diagramis used to visually examine therelationship between two quantitative variables. In data- driven decision making, scatter diagrams help analysts assess whether variables move together, whether the relationship is positive, negative, or nonexistent, and whether the relationship appears linear or nonlinear.
Each point on a scatter diagram represents a paired observation of two variables, such as advertising spend and sales revenue or hours studied and test scores. Patterns in the plotted points can suggest correlation, which may later be explored using regression analysis. Scatter diagrams are exploratory tools and do not, by themselves, establish causation.
A prioritization matrix ranks options, frequency differences are examined using bar or Pareto charts, and differences in means are evaluated using hypothesis tests such as t-tests or ANOVA. Therefore, the correct application of a scatter diagram is to demonstraterelationships between variables, making optionBcorrect.
問題 #60
An organization develops a new strategic plan and seeks ways to improve process performance by reducing variation to only 3.4 defects per million process outputs.
Which tool can the organization use to meet this goal?
答案：A
解題說明：
Six Sigmais specifically designed to reduce process variation to3.4 defects per million opportunities, making it the correct tool for achieving this goal. In data-driven decision making, Six Sigma provides a structured methodology (DMAIC) for defining problems, measuring performance, analyzing root causes, improving processes, and controlling future outcomes.
Statistical process control supports monitoring, but Six Sigma integrates SPC with strategic improvement initiatives. Linear programming optimizes resource allocation, and just-in-time focuses on inventory efficiency rather than defect reduction.
Therefore, the correct answer isD, Six Sigma.
問題 #61
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