Sales-Cloud-Consultant Certification Practice & Leading Provider in Qualification Exams & Latest Sales-Cloud-Consultant Exam Papers

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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Migration & Data Management	10%	- Data migration strategy 1. Data loader configuration 2. Data validation rules 3. Data mapping - Data quality management 1. Duplicate rules 2. Matching rules
Topic 2: Planning & Solution Design	25%	- Design Sales Cloud solution 1. Design account and contact management 2. Design opportunity management 3. Design lead management process - Define data model requirements 1. Field-level security 2. Record types and page layouts 3. Custom objects design - Design user adoption strategy 1. Training requirements 2. Change management
Topic 3: Integration & Optimization	15%	- Integration requirements 1. Calendar integration 2. Email integration 3. Third-party integrations - Ongoing support and maintenance 1. Release management 2. User adoption monitoring - Performance optimization 1. Salesforce Mobile app configuration 2. Lightning Experience optimization
Topic 4: Salesforce Configuration	25%	- Set up Sales Cloud features 1. Configure lead scoring 2. Set up Salesforce Engage 3. Configure Einstein Activity Capture - Configure reporting and dashboards 1. Dashboard components 2. Custom report types 3. Standard and custom reports - Implement automation 1. Approval processes 2. Process Builder 3. Flow Builder
Topic 5: Analytics & Insights	10%	- Configure analytics features 1. Sales Cloud Einstein features 2. Forecasting configuration 3. Einstein Analytics basics - KPI measurement 1. Report on business outcomes 2. Define success metrics
Topic 6: Customer Discovery	15%	- Determine the scope and business objectives 1. Assess current business processes 2. Define business requirements 3. Identify key stakeholders - Conduct discovery sessions 1. Understand sales methodology 2. Document pain points and challenges 3. Capture success criteria

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q187-Q192):

NEW QUESTION # 187
Cloud Kicks has an integration between the data warehouse and Salesforce. The VP of operations wants to synchronize customer data between the systems.
What should the consultant recommend to ensure data integrity?

A. Set up an encrypted field on the Account object with Read Only on the field security settings for all profiles except the admin profile.
B. Set up an import of the data from the data warehouse on a monthly basis using Data Loader
C. Set up an External ID field on the Account object with Read Only on the field security settings for all profiles except the admin profile.
D. Set up a Process Builder process on the Account object to check for unique values on a monthly basis.

Answer: C

Explanation:
Setting up an External ID field on the Account object with Read Only on the field security settings for all profiles except the admin profile ensures data integrity between the data warehouse and Salesforce. An External ID field is a custom field that has the "External ID" attribute, meaning that it contains unique record identifiers from a system outside of Salesforce. By making it Read Only for all profiles except the admin profile, the field value can only be updated by the integration or by the admin, preventing any accidental or intentional changes by other users. The External ID field can also be used to match records during data import or update operations, avoiding duplicate records or incorrect data.

NEW QUESTION # 188
Cloud Kicks (CK) wants to ensure Opportunity are associated with the relevant marketing Campaign In the past, CK has struggled to evaluate marketing Campaign ROI.
Which process improvement should the consultant recommend?

A. Ensure the Opportunity is associated with an Account record.
B. Validate that the Primary Campaign Source field on Opportunity records is populated.
C. Ensure the Type field on Opportunities reflects the Campaign source.
D. Leverage the Probability(%) field on Opportunities to forecast revenue.

Answer: D

NEW QUESTION # 189
The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account.
Which organization-wide default should the consultant recommend?

A. Set Account to Public Read Only and use & criteria-based sharing rule on Opportunity.
B. Set Account and Opportunity to Public Read Only.
C. Set Account to Public Read Only and set Opportunity to Private.

Answer: C

NEW QUESTION # 190
What is Data.com? (Formerly Jigsaw)

Answer:

Explanation:
Data.com is a leading provider of business information and data services that leverages crowd-sourced content contributed by its global business-to-business community of over 1.6 million members. Data.com has over 24 million up-to-date business contacts. Contacts come from Jigsaw, and accounts come from Dun & Bradstreet.

NEW QUESTION # 191
UC shares specific accounts with its partners and is considering the use of Salesforce to Salesforce to increase
visibility and collaboration for deals managed through its partner channel. The company's key partners also
currently use Salesforce. What should be considered for this implementation? Choose 2 answers

A. Partners can create and share opportunities associated to shared accounts.
B. Partners will be able to see all Chatter feeds on shared opportunities.
C. Partners can see all opportunities created by Universal Containers on shared accounts.
D. Universal Containers can report on shared opportunities managed by partners.

Answer: A,D

NEW QUESTION # 192
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