Quiz Cisco First-grade 700-805 - Latest Cisco Renewals Manager Exam Testking

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Cisco 700-805 Exam Overview:

Certification Vendor:	Cisco
Exam Name:	Cisco Renewals Manager
Exam Number:	700-805 CRM
Exam Duration:	60 minutes
Exam Format:	Multiple choice
Available Languages:	English, Japanese
Related Certifications:	Cisco Customer Experience Specialization
Sample Questions:	Cisco 700-805 Sample Questions
Exam Way:	Proctored test via Cisco authorized testing partner
Pre Condition:	Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources.
Official Syllabus URL:	https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html

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Achieving the Cisco 700-805 Certification demonstrates that an individual has the knowledge and skills necessary to manage the renewal process of Cisco products and services effectively. Cisco Renewals Manager certification can help professionals advance their careers in sales or customer success roles, and can also benefit organizations by ensuring that they have skilled professionals managing their Cisco product and service renewals.

Cisco Renewals Manager Sample Questions (Q136-Q141):

NEW QUESTION # 136
Which services are contained in the CX portfolio?

A. Support Services and Business Critical Services
B. Support Services, Business Critical Services and Professional Services
C. Support Services, Business Critical Services, Professional Services and Managed Services
D. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

Answer: D

Explanation:
CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
* Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance
* Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability
* Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions
* Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners
* Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies References: 4: Services - Cisco

NEW QUESTION # 137
Who do renewals managers (rms) work with?

A. Rms work by themselves to develop a high level view customer requirements and objectives.
B. Rms work with pre-sales engineers and build customer solutions.
C. Rms work with service delivery teams and monitor engagements.
D. Rms work with account managers to drive ongoing revenue risk assessments and plays.

Answer: D

NEW QUESTION # 138
How does the Customer Lifecycle approach drive customer success?

A. by creating a clear silo between sales and customer success
B. by solely relying on digital automation for all customers
C. by facilitating the customer journey to drive value and achieve business outcomes
D. by only providing touchpoints to the customer at the start and end of their journey

Answer: C

NEW QUESTION # 139
What is the main purpose of CCW-R?

A. to allow customers and partners to download renewal data
B. to allow customers and partner store new software subscriptions and service contracts from one tool
C. to capture partner and customer billing preferences
D. to factor customer ATR, up sell and attrition

Answer: B

Explanation:
CCW-R stands for Cisco Commerce Software Subscriptions and Services, which is a tool that allows customers and partners to quote, order, and manage their service contracts and software subscriptions from one place. CCW-R enables users to create new or renew technical services and software subscription quotes, submit approved orders, and manage their contracts. CCW-R also provides features such as co-terming, contract alignment, service level changes, and deal discounts. CCW-R is designed to simplify the renewal process and enhance the customer experience

NEW QUESTION # 140
A renewal is stalling at T-30 because the customer ' s procurement team has not issued the Purchase Order, although the intent to renew is confirmed. What should the RM do?

A. Submit the renewal order without the Purchase Order to protect the OTRR.
B. Engage the Account Manager to understand the procurement blockers and resolve the requirements.
C. Request a 30-day extension on the contract expiration to allow the procurement cycle to complete.
D. Generate a placeholder quote in CCW-R to bypass the procurement hold until the PO is issued.

Answer: B

Explanation:
At T-30, the renewal has entered the execution-critical phase. Because customer intent is already confirmed, the principal risk is no longer willingness to renew; it is a commercial/procurement execution blocker. The RM should therefore coordinate with the Account Manager and relevant stakeholders to identify exactly why the Purchase Order has not been issued and drive resolution before expiration.
Cisco's current Renewals Manager v2.0 blueprint specifically requires the RM to prioritize activities at the T-
120, T-90, T-60, and T-30 checkpoints and to analyze the steps necessary to facilitate commercial execution and order booking to maximize OTRR. It also emphasizes internal stakeholder alignment among Sales, CSM, and Operations and the commercial handshakes necessary for renewal readiness.
Option A does not resolve the underlying procurement dependency; creating a placeholder commercial object is not a substitute for obtaining valid ordering requirements. Option B is premature because an extension is an exception mechanism rather than the first response to an unresolved procurement process. Option D is particularly inappropriate: Cisco Commerce ordering workflows require valid order information, including applicable purchase-order/customer-reference data, before normal submission and booking. (Cisco) The RM's role is to actively remove the blocker through cross-functional coordination while maintaining renewal momentum. Therefore, C is the correct answer.

NEW QUESTION # 141
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