100% Pass 2026 Apple Apple-Device-Support: Newest Apple Device Support Exam Dumps Guide

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Apple Apple-Device-Support Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Device Support Exam
Exam Number:Apple-Device-Support
Certificate Validity Period:3 years
Related Certifications:Apple Certified IT Professional
Exam Duration:120 minutes
Exam Format:Multiple-choice multiple-select, Multiple-choice single-select
Available Languages:Spanish, English, French, Japanese, German
Exam Price:$149 USD
Passing Score:75%
Real Exam Qty:Approx. 80
Recommended Training:Apple Device Support Training Course
Exam Registration:Apple Certification Registration System
Pearson VUE Registration
Sample Questions:Apple Apple-Device-Support Sample Questions
Exam Way:Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers
Pre Condition:No formal prerequisites; recommended experience supporting Apple devices and completing Apple Device Support training course
Official Syllabus URL:https://training.apple.com/content/dam/appletraining/us/en/2025/documents/Apple%20Device%20Support%20Exam%20Prep%20Guide%20EN.pdf

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 2
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 3
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 4
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 5
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 6
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 7
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 8
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 9
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 10
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 11
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.

Apple Device Support Exam Sample Questions (Q188-Q193):

NEW QUESTION # 188
How many times does Face ID attempt a face match before requiring you to enter a passcode?

Answer: D


NEW QUESTION # 189
Select the setting in the sidebar that you should use to turn on Find My on your Mac.

Answer:

Explanation:

Explanation:
Turn on Find My Mac in iCloud settings so you can locate, lock, or erase your Mac.
* On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar. ...
* Click iCloud on the right, then click Find My Mac.
https://support.apple.com/guide/findmy-mac/set-up-fmm53101237/mac


NEW QUESTION # 190
Which Apple program should you join if you ' re in charge of testing your organization ' s infrastructure and its ability to work with the Apple software before public release?

Answer: A

Explanation:
The Apple program that you should join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release is Apple Seed for IT. This beta-testing program, available to any business organization or educational institution, allows you to evaluate the latest prerelease software versions in your unique work environments. You can test the compatibility, stability, and security of your IT infrastructure and business-critical apps with the upcoming releases of macOS, iOS, iPadOS, tvOS, and watchOS. You can also provide feedback directly to Apple and influence the development of the software 1 .
The other options are not suitable for this purpose, as they have different goals and requirements. Design for IT is a program that helps you design and implement solutions for Apple devices in your organization, but it does not provide access to prerelease software 2 . Apple Developer Program is a program that lets you distribute apps on the App Store and access developer resources, but it does not offer a dedicated channel for testing your organization's infrastructure 3 . Apple Developer Enterprise Program is a program that allows you to develop and deploy proprietary, internal-use apps to your employees, but it does not allow you to test the compatibility of those apps with the latest Apple software 4 .
1 : Apple Seed for IT - Apple Support.
2 : Design for IT - Apple Developer.
3 : Apple Developer Program- Apple Developer.
4 : Apple Developer Enterprise Program - Apple Developer.


NEW QUESTION # 191
You use the ping command on your Mac to reach a web server. You don't get a response, but the website loads in Safari.
What explains this issue?

Answer: B

Explanation:
The `ping` command tests connectivity by sending ICMP echo requests, while Safari normally accesses websites using HTTP or HTTPS over TCP. A server or firewall can therefore be configured to ignore or block ICMP ping requests while still permitting normal web traffic. Apple documents this same principle with firewall stealth mode, which can prevent responses to probing requests such as ICMP ping while allowing authorized application traffic. This makes option C the intended answer. An expired SSL certificate would normally generate a certificate warning in Safari rather than simply prevent ping responses. SPF records relate to email authentication and have nothing to do with ICMP connectivity. If the Mac firewall blocked all outbound network traffic, Safari would not successfully load the website.


NEW QUESTION # 192
Which folders normally appear at the root level of the storage volume in the Finder on a Mac?

Answer: B


NEW QUESTION # 193
......

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