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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Configure live captions and transcription
  • 2. Configure meeting templates
  • 3. Configure meeting settings
  • 4. Manage meeting policies
  • 5. Configure audio conferencing
- Configure and manage Teams Rooms and devices
  • 1. Plan for Microsoft Teams Rooms
  • 2. Manage Teams certified devices
  • 3. Manage Teams Rooms devices
  • 4. Configure Teams panels
  • 5. Configure Teams Rooms accounts
- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Manage live event policies
  • 3. Manage attendee engagement features
  • 4. Configure event group roles
Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure emergency calling policies
  • 3. Configure dynamic emergency calling
  • 4. Configure emergency locations
- Configure Teams Phone
  • 1. Configure location-based routing
  • 2. Configure call park policies
  • 3. Configure calling policies
  • 4. Configure caller ID policies
  • 5. Configure call hold music
- Configure and manage PSTN connectivity
  • 1. Manage SBC (Session Border Controllers)
  • 2. Configure Teams Calling Plans
  • 3. Configure Direct Routing
  • 4. Configure voice routing policies
  • 5. Configure Operator Connect
Manage collaboration communications systems25%- Monitor and troubleshoot Teams Phone
  • 1. Use Call Quality Dashboard (CQD)
  • 2. Monitor call quality
  • 3. Troubleshoot call issues
  • 4. Monitor SBC health
  • 5. Analyze call analytics
- Manage compliance and security
  • 1. Manage security and compliance for Teams Phone
  • 2. Configure retention policies for calls and meetings
  • 3. Configure compliance recording
  • 4. Configure recording policies
  • 5. Configure information barriers
- Manage reporting and analytics
  • 1. Analyze usage reports
  • 2. Monitor user adoption analytics
  • 3. Use Teams Admin Center reports
  • 4. Generate call quality reports
- Monitor and troubleshoot meetings and conferencing
  • 1. Use Teams Admin Center for diagnostics
  • 2. Analyze meeting usage reports
  • 3. Monitor Teams Rooms health
  • 4. Troubleshoot audio/video issues
  • 5. Monitor meeting quality
Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Plan for webinars and town halls
  • 2. Plan for Microsoft Teams Rooms
  • 3. Configure conferencing bridges
  • 4. Configure meeting policies
  • 5. Plan for Teams meetings and live events
- Plan and configure Teams Phone
  • 1. Plan for Teams Phone deployments
  • 2. Configure Teams Phone policies
  • 3. Plan for Teams Phone with PSTN connectivity
  • 4. Configure emergency calling policies
  • 5. Configure call queues and auto attendants
- Plan and configure network settings for Microsoft Teams
  • 1. Implement quality of service (QoS)
  • 2. Plan for network bandwidth requirements
  • 3. Plan and configure network settings for media traffic
  • 4. Configure network ports and protocols
  • 5. Plan for network topology and connectivity

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q165-Q170):

NEW QUESTION # 165
You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - Assign the Microsoft 365 Phone System license to jsmith.
2 - Run the following command. Move-CsUser -Idendity...
3 - Run the following command. Grant-CsOnlineVoiceRoutingPolicy...
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing


NEW QUESTION # 166
You need to provision a Microsoft Teams-certified common area phone device at a field site. The solution must ensure that a standard user can complete the physical handset tasks without sharing credentials.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - From the Microsoft Teams admin center, upload the MAC address of the device
2 - From the Microsot Teams admin center, generate a verification code
3 - Instruct the user to enter the verification code on the device
4 - From the Microsoft Teams admin center, remotely sign-in a user to the device Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/devices/remote-provision-remote-login


NEW QUESTION # 167
You have a Microsoft Teams Phone deployment that is used in the United States. You need to ensure that emergency calls placed to 9911.
What should you configure?

Answer: C


NEW QUESTION # 168
You have a Microsoft Teams Phone deployment.
You have routing rules for unassigned phone numbers as shown in the following exhibit.

You have unassigned numbers of +61370105005 and +61370105010.
Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 169
You are deploying a Microsoft Teams Rooms on Windows device.
You need to enable Intelligent Speaker for the device.
What should you do?

Answer: D

Explanation:
How to Enable the Microsoft Intelligent Speaker in Your Teams Room
Enable Voice Enrollment and Speaker Recognition
IT admins need to configure the Teams meeting policy using PowerShell to enable speaker recognition and voice enrollment. Follow these steps:
1. Connect to Teams PowerShell:
Connect-MicrosoftTeams
*-> 2. Enable Speaker Recognition for Teams Rooms:
Set-CsTeamsMeetingPolicy -Identity MTRRoomsUS -roomAttributeUserOverride Attribute - AllowTranscription $true
3. Enable Enrollment for Users:
Set-CsTeamsMeetingPolicy -Identity USUsers -EnrollUserOverride Enabled -AllowTranscription
$true
Reference:
https://www.323.tv/2025/06/30/how-to-enable-intelligent-speaker-in-microsoft-teams- room/?srsltid=AfmBOopFSl-c62e5b9QTMa_h5O15yGZLOfN7XD1dxr9_rg65VkC36WuZ


NEW QUESTION # 170
......

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