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| Section | Objectives |
|---|---|
| Processes | - Managing product delivery - Initiating a project - Directing a project - Closing a project - Controlling a stage - Managing a stage boundary - Starting up a project |
| Principles | - Apply the PRINCE2 principles in context |
| Practices | - Issues - Risk - Quality - Progress - Business case - Plans - Organizing |
| People | - People management and effective collaboration |
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問題 #36
The Louistown City Council operates a well-established and standardized project management framework that includes a defined procedure for developing business cases. For the LouisShopping Project, a 'strategic business case' was included in the project brief submitted to the project board at the conclusion of the
'starting up a project' process. The project has now entered the 'initiating a project' process, during which the full business case is being built upon the strategic business case, which was itself derived from the Council's five-year strategic plan for the 'Louistown is Open for Business' portfolio.
Does this represent an appropriate application of the 'business case' practice, and why?
答案：A
解題說明：
The correct answer is B . PRINCE2 7 is designed to be tailored to the organizational environment in which a project operates. It specifies the purpose and required governance of the business case rather than requiring every organization to use identical terminology or documentation structures.
The City Council already has a mature and standardized procedure. Its strategic business case provides the early justification during starting up a project, and the more detailed business case is then developed during initiating a project. Functionally, this follows the PRINCE2 lifecycle in which an initial justification is established early and subsequently refined into a sufficiently detailed business case for project authorization and ongoing decision-making.
Option C treats the label "outline business case" as mandatory. PRINCE2 tailoring allows established corporate terminology and management products to be used where they fulfil the required purpose and preserve the necessary controls. Option A refers to multiple analytical perspectives but does not address the central issue in the scenario: whether the Council's established business-case procedure may legitimately be used. Option D is incorrect because the existence of a portfolio office does not transfer all project-level responsibility for developing and maintaining the project's business justification away from the project organization.
The key consideration is equivalence of purpose and control, not rigid terminology.
PRINCE2 7 reference topics: Business case practice; tailoring; organizational standards; starting up a project; initiating a project; continued business justification.
問題 #37
The City Council asks the portfolio office, independently of the LouisShopping project team, to provide confidence that the design and build will preserve the historic setting while incorporating the required technology.
Is this an appropriate application of the quality practice, and why?
答案：B
解題說明：
The correct answer is B . PRINCE2 distinguishes quality control from quality assurance . Quality control consists of project-level activities used to examine products and determine whether their defined quality specifications and acceptance criteria have been achieved. Quality assurance, by contrast, provides confidence independently of the project that appropriate quality standards, policies, and procedures are being applied.
The scenario explicitly states that the portfolio office is operating independently of the LouisShopping project team and has been asked by the City Council to provide confidence that delivery will preserve the historic setting while incorporating the required technology. This is characteristic of independent quality assurance performed on behalf of the business layer.
Option A is incorrect because the portfolio office is not being asked to perform the project manager's operational quality-control activities. Option C incorrectly restricts assurance information to the project board; the business layer may require independent assurance over projects it commissions or funds. Option D is also too restrictive. A portfolio office may support independent assurance of individual projects where organizational arrangements permit it.
The key distinction is independence: the activity provides organizational confidence in how quality is being managed rather than carrying out the project's own product inspections and tests.
PRINCE2 7 reference topics: Quality practice; quality assurance; quality control; business layer; independence of assurance; organizational quality standards.
問題 #38
PROCESSES
During the 'starting up a project' process, the Head of the Portfolio Office explains to the prospective project executive that LouisShopping is strategically important to the LOB portfolio, must support increased business opportunities and is expected to open by the end of financial year three.
During which activity should this clarification of the mandate and business expectations take place?
答案：C
解題說明：
The correct answer is B - Appoint the project executive and manager . During starting up a project , the business layer ensures that appropriate project leadership is established and that the prospective project executive understands the mandate, organizational context, and principal business expectations attached to the proposed project.
The information described in the scenario-strategic importance to the LOB portfolio, the expectation that the project will increase business opportunities, and the required completion timeframe-is fundamental business direction. It provides context within which the executive will subsequently ensure that an appropriate project organization and initial business justification are established.
Option A occurs when the wider project management team is designed and appointed. Although role requirements and representation are addressed there, the scenario specifically concerns the initial relationship between the business layer and the prospective executive. Option C concerns deciding how the project's products should be delivered, such as the delivery method and sourcing approach. It does not principally establish the executive's understanding of the mandate. Option D concerns preparing the plan for the initiation stage, including the activities, resources, timescale, and controls required to perform initiation.
Therefore, clarification of the mandate and business expectations appropriately accompanies establishment of the executive and project manager roles.
PRINCE2 7 reference topics: Starting up a project; appoint the project executive and project manager; project mandate; business layer; initial project leadership.
問題 #39
During stage 2, the design team is developing measures to minimize disruption to residents and local businesses. To build a relationship with this large external stakeholder group, the Sustainability Manager arranges a monthly newspaper article explaining the measures and inviting feedback.
Which PRINCE2 Project Management principle is MOST directly demonstrated, and why?
答案：B
解題說明：
The correct answer is A . In PRINCE2 7, the principle define roles, responsibilities and relationships goes beyond establishing a formal organization chart. It recognizes that successful projects depend on effective relationships both within the project organization and with external stakeholders affected by, or capable of influencing, the project.
Here, residents and local businesses constitute a significant external stakeholder group. The Sustainability Manager is deliberately establishing an ongoing communication mechanism that both explains proposed measures and solicits feedback. This demonstrates active relationship management rather than one-way information distribution. PeopleCert emphasizes that PRINCE2 7 places substantially greater importance on relationships, stakeholder engagement, communication, and the human dimensions of change.
Option B is incorrect because PRINCE2 does not require the Sustainability Manager to become the exclusive spokesperson for all project communications. Options C and D incorrectly attribute the activity to tailor to suit the project . Using a newspaper could indeed represent a tailored communication mechanism, but the scenario asks which principle is most directly demonstrated. The central behavior is deliberately developing a relationship with an important stakeholder community.
PRINCE2 7 reference topics: Principles - Define roles, responsibilities and relationships; People - Communication and relationships; stakeholder engagement.
問題 #40
While preparing the risk management approach, the project manager holds a workshop to review the project context: the historic surroundings, sustainability targets and the need to minimize disruption to residents and businesses.
Is this an appropriate application of the risk practice, and why?
答案：B
解題說明：
The correct answer is B . An effective risk management approach must be designed with an understanding of the specific project context and the objectives that uncertainty could affect. PRINCE2 does not prescribe a generic risk process that should be applied identically to every project without considering circumstances.
The LouisShopping project operates in a sensitive environment. Historic surroundings create potential heritage risks; sustainability targets introduce environmental and benefits-related uncertainty; and the requirement to minimize disruption creates stakeholder, operational, schedule, and reputational exposure.
Reviewing these factors enables the project manager to determine appropriate risk procedures, responsibilities, assessment scales, escalation arrangements, review frequencies, and reporting mechanisms.
Option A is incorrect because contextual information is not itself a complete set of individually formulated risks. An individual risk should normally express the relevant uncertainty in a sufficiently clear form- commonly identifying its cause, uncertain event, and effect on objectives. Option C reverses the sequence: the overall management approach establishes how risks will be identified, assessed, treated, monitored, and communicated; specific responses are subsequently developed for identified risks. Option D is fundamentally incorrect because risk exists in relation to objectives. Without understanding what the project is trying to achieve, the significance of uncertainty cannot be assessed coherently.
PRINCE2 7 reference topics: Risk practice; project context; risk management approach; objectives; risk identification and assessment; tailoring risk management.
問題 #41
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