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| Section | Weight | Objectives |
|---|---|---|
| Visit Planning | 23% | - Visit Schedule and Frequency - Visit Planning Process - Visit Plan and Visit Plan Targets - Territory Management |
| Store Execution | 15% | - Store Survey and Feedback - Store Execution Process - Assortment Monitoring - Planogram Compliance |
| Store Execution Configuration | 12% | - Configuration of Assortment Monitoring - Configuration of Store Survey and Feedback - Configuration of Store Execution Process - Configuration of Planogram Compliance |
| Admin and Configuration | 12% | - Consumer Goods Cloud Data Model - Reports and Dashboards - User Setup and Permissions - Mobile Configuration |
| Visit Execution | 23% | - Visit Execution Process - Promotion Check and Promotion Details - Visit Tasks and Task Types - Order Capture and Order Submission - Photo Capture and Survey - Inventory Check and Product Listing |
| Visit Planning and Execution Configuration | 15% | - Configuration of Inventory Checks and Product Listings - Configuration of Order Capture and Order Submission - Configuration of Photo Capture and Survey - Configuration of Visit Plans and Visit Plan Targets - Configuration of Visit Tasks and Task Types - Configuration of Promotion Checks and Promotion Details |
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NEW QUESTION # 87
Assuming an inventory check Retail Store KPI record is configured at a product level, what is the next step required for that Retail Store KPI to become linked to a Retail Store?
Answer: D
NEW QUESTION # 88
Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC plans to migrate their B2C customers and their customers' services into Communications Cloud. UC has configured the products in the Enterprise Product Catalog.
Which entities must be migrated, and in which sequence, to accomplish this migration?
Answer: D
Explanation:
In Salesforce Communications Cloud, the B2C customer model follows a structured, layered hierarchy designed to support ordering, billing, service management, and asset lifecycle handling. When migrating existing B2C customers into Communications Cloud, Salesforce's public architecture guidance specifies a top-down data dependency sequence to ensure that parent records exist before child records referencing them are inserted.
The migration sequence begins with Users, since many operational objects (orders, cases, ownership, provisioning workflows) require an active user as the record owner or last modified by. Next, Contacts are required for each B2C customer because Communications Cloud uses Contacts associated with a Consumer Account to represent the individual subscriber. Although Person Accounts are supported in some Salesforce products, Communications Cloud standard data model for B2C uses Consumer Accounts + Contacts, which aligns with option A-not C.
Once contacts are created, Consumer Accounts must be migrated so that customer identity, householding, service relationships, and billing mappings can be referenced. With accounts in place, Billing Accounts are imported next to link financial agreements, billing preferences, and invoicing relationships.
Service Accounts follow, serving as the service location or logical container for active telecom services. Only after these parent entities are established can Subscriptions be migrated, as they represent the commercial products the customer is consuming. Finally, Assets are migrated, representing the technical products or devices (routers, SIMs, set-top boxes) associated with active subscriptions and services.
Options B, C, and D omit Subscriptions, which are essential for B2C migration into Communications Cloud. Option C incorrectly uses Person Accounts, which does not match the Communications Cloud standard B2C data model.
NEW QUESTION # 89
ABC Telecom uses Communications Cloud while its distributors use their own CRM system. ABC Telecom wants to share product catalog information, including technical descriptions of products from ABC Telecom's Communications Cloud. Distributors can then use this information to set up their own CRM product catalog.
What should a Consultant suggest as a starting point for this integration?
Answer: A
Explanation:
In Communications Cloud, the single source of truth for commercial and technical products is the Enterprise Product Catalog (EPC). For external systems-like distributors' CRMs-to consume product specifications, offerings, attributes, technical details, and bundled components, Salesforce provides EPC REST APIs.
These APIs expose:
Product Offerings
Product Specifications
Commercial & technical attributes
Prices (optional depending on configuration)
Relationships and hierarchies
They are designed explicitly for external catalog synchronization, making them the ideal starting point for distributors to pull up-to-date product definitions.
Why others are incorrect:
A (Product2 APIs): Product2 is not used for Communications Cloud catalog; EPC uses Vlocity EPC objects.
B (TMF620): Salesforce EPC is not natively TMF620 compliant. TMF620 requires a mediation layer; using EPC APIs directly is the recommended starting point.
D (getCartProducts): CPQ APIs require a cart context and do not expose full catalog specs.
NEW QUESTION # 90
A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?
Answer: D
Explanation:
For auditing coolers, a new custom Task Type would be most appropriate, as it allows the creation of a task specifically tailored to the unique requirements of cooler audits.
NEW QUESTION # 91
A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?
Answer: A
Explanation:
Flow Builder is a scalable and flexible tool for building visit recommendation strategies, allowing for customization and adaptation to meet NTO's specific needs.
NEW QUESTION # 92
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